INSHUR Reviews 8,584

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, knowledge, and helpfulness of the staff. Many people found the user experience to be smooth, easy, and straightforward, appreciating the efficiency of the insurance process and the prompt, friendly support from customer service. Reviewers also frequently mentioned the ease of setting up policies and the overall reliability of the company. However, some customers also noted concerns regarding pricing, with some finding it expensive compared to other providers or experiencing unexpected increases. A few other people also felt that accessing real people for assistance was difficult, and some mentioned issues with staff understanding specific license types or transferring policies.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the service,... See more

Price

Consumers find price to be ambiguous, with some reviewers praising it as affordable and even the cheapest... See more

User experience

People report positive experiences with the user experience. Customers frequently praise the ease of setup... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, helpful, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Based on these reviews

Rated 4 out of 5 stars

I am pleased to inform you that I spoke with a gentleman called Simon. Who is so kind, diligent, patient, helpful and professional in assisted me to get a quote of insurance for Amazonflex and make... See more

Company replied

Rated 4 out of 5 stars

Joseph lovejoy was not only a delight to speak to but the only person to seem to understand the questions we wanted answering. We were so relieved when we called back and got him again as honestly... See more

Company replied

Rated 5 out of 5 stars

I recently took out private hire insurance with INSHUR and the service was excellent. Patrick Hill helped me throughout and was professional, knowledgeable, and very easy to deal with. He took the t... See more

Company replied

Rated 5 out of 5 stars

Offering great rates for driver who have been with the company and have earned over 4years no claims. I own 2 PCO cars & requested a phone call because I couldn't see both policies when logging into m... See more

Company replied


Company details

  1. Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Rated 5 out of 5 stars

Nice beautiful

Nice beautiful

April 15, 2026
INSHUR logo

Reply from INSHUR

Hello Nazakat Ali

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

Rated 1 out of 5 stars

Customer services staff is terrible…

Customer services staff is terrible they are rude and just don’t care don’t even know how to talk. Company itself is just looting drivers by raising the insurance prices every month

April 15, 2026
INSHUR logo

Reply from INSHUR

Hello Muddassar

Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.

We would like to reach out and invite you to provide us with further details so we can address your feedback.

Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.

Rated 4 out of 5 stars

Its very good service

Its very good service

April 11, 2026
INSHUR logo

Reply from INSHUR

Hello ABDUL RAHMAN

Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services.  We’d like to know what we could do next time to earn an extra star!  Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)

Rated 5 out of 5 stars

Good skills very motivated and…

Good skills very motivated and cooperative team work and fast reacting to customer satisfaction of quality and a professional service I really appreciate it thanks again of team I shur insurance.

April 10, 2026
INSHUR logo

Reply from INSHUR

Hello Shahzad

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with the team. Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

The online application for delivery…

The online application for delivery insurance was so easy and straightforward.

April 10, 2026
INSHUR logo

Reply from INSHUR

Hello Sunny P. Okhiria

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

One of the quickest quotes easy and…

One of the quickest quotes easy and simple no time wasting..reasonable 👌

April 10, 2026
INSHUR logo

Reply from INSHUR

Hello SOHAIL

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

Rated 4 out of 5 stars

Very good

Very good insurnce capany good custmer service

April 10, 2026
INSHUR logo

Reply from INSHUR

Hello Jozsef

Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services.  We’d like to know what we could do next time to earn an extra star!  Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)

Rated 5 out of 5 stars

Everything

Everything

April 14, 2026
INSHUR logo

Reply from INSHUR

Hello Yousef Abdalah

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good

Good service

April 14, 2026
INSHUR logo

Reply from INSHUR

Hello RAVITEJA

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

Rated 5 out of 5 stars

Quick and fast

April 10, 2026
INSHUR logo

Reply from INSHUR

Hello Ernest

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Super easy

Super easy
Very fare
I felt.. good price
Best from all other insurance

April 10, 2026
INSHUR logo

Reply from INSHUR

Hello Azar

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Great service

April 9, 2026
INSHUR logo

Reply from INSHUR

Hello Mr Ali

Thank you for taking the time to leave us a review. 

We’re delighted to hear you're happy with our service!

Rated 4 out of 5 stars

Inshur is fast and intuitive

Inshur is fast and intuitive. It is expensive though, that's why the 4 stars.

April 13, 2026
INSHUR logo

Reply from INSHUR

Hello Narcis Pusta

Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services.

Rated 5 out of 5 stars

Excellent service

Excellent service

April 13, 2026
INSHUR logo

Reply from INSHUR

Hello Harvy Sangha

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

Rated 5 out of 5 stars

Very good service

Very good service

April 13, 2026
INSHUR logo

Reply from INSHUR

Hello Wahab hussain

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good insuranxe

March 14, 2026
INSHUR logo

Reply from INSHUR

Hello Andre D C Santos

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

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