The insurance itself was on the expensive side which is why only 4 stars. Couldn’t fault the service. Website was simple to use and everything was seamless
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The application process was very easy and smooth, with no unnecessary complications. Their prices are fair, reasonable and good value for money. I have been taking out insurance with different compani... See more
Company replied
I was very pleased with the quote I got for my Uber private hire insurance. It was affordable and the cheapest fully comprehensive quote I received this year and previous years. Really recommended to... See more
Company replied
Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more
Company replied
Company details
About INSHUR
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
United Kingdom
- help@inshur.com
- inshur.com
4.5
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish
Excellent service from start to finish. I compared many insurance companies, but INSUR was by far the best choice. Their price was very competitive, the process was quick and straightforward, and the customer service was always helpful and professional. Everything was explained clearly, and getting my policy was easy. I would definitely recommend INSUR to anyone looking for reliable insurance. Thank you!
July 14, 2026
I just started using a INSHUR Insurance…
I just started using a INSHUR Insurance for Uber and I think they are great.
July 14, 2026
Great service and reasonable prices
Great service and reasonable prices. The staff were friendly, helpful, and explained everything clearly, making the whole process easy. Really happy with my experience and would definitely recommend INSHUR!
July 14, 2026
So happy with Inshur
So happy with Inshur, I be with them for good 6 years and the price is good and service is very good 👍🏼 *****
July 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from INSHUR
Hello Mr sajid miah
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with Henrique! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Disappointing service
Insurace was very cheap. However, not impressed with how my claim has been dealt with. 24 days after my accident and 17 days after the repair shop collected my car, still haven’t got my car back. Would try and avoid insuring with them in future. Have to keep chasing them for updates.
June 23, 2026
Unprompted review
Reply from INSHUR
Hello customer
Thank you for letting us know your issue has been resolved. We're thrilled that you're happy with our customer support and service. If you need any further assistance, please feel free to reach out.
Thank you for choosing INSHUR
Reply from INSHUR
Hello MUHAMMAD-AHMAD
Thank you for sharing your positive feedback about your experience. We are glad to hear that you are satisfied with our Courier insurance product.
Thank you for choosing INSHUR
Reply from INSHUR
Hello Ahmad,
Thank you so much for your positive feedback and for taking the time to share your experience with our Rideshare Insurance service. We are delighted to hear that you found the service quick and amazing.
Thank you for choosing INSHUR
The application process was very easy…
The application process was very easy and smooth, with no unnecessary complications. Their prices are fair, reasonable and good value for money. I have been taking out insurance with different companies for over 10 years, and this is the first time I have felt truly satisfied with the service. The only thing they could improve is to launch a dedicated mobile app, which would make things even more convenient.
July 11, 2026
Reply from INSHUR
Hello Mohammad
Thank you for sharing your positive experience with our application process and pricing. We appreciate your suggestion about launching a dedicated mobile app, and I will make sure to pass your feedback on to our team for consideration.
Thank you for choosing INSHUR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.