INSHUR Reviews 

9,037
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and fair pricing, often finding great value for money. Many found the user experience to be straightforward and easy, making the process smooth and hassle-free. Reviewers frequently highlight the great customer service and helpful staff, who are described as professional, patient, and supportive. However, some customers also noted issues with service activation and communication, experiencing delays and a lack of responsiveness. A few other people also felt that the insurance was on the expensive side.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing it as excellent and very good.... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

User experience

Reviewers mention positive feedback about user experience, with many customers expressing satisfaction with... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting very good service, quick... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The application process was very easy and smooth, with no unnecessary complications. Their prices are fair, reasonable and good value for money. I have been taking out insurance with different compani... See more

Company replied

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

That was the easiest insurance ive ever made. Just fill the form up, pay and go , thats it. No deposit, no useless questions, no phone calls. I'd recommend to all my fellow taxi drivers...

Company replied

Rated 5 out of 5 stars

I was very pleased with the quote I got for my Uber private hire insurance. It was affordable and the cheapest fully comprehensive quote I received this year and previous years. Really recommended to... See more

Company replied


Company details

  1. Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(9,037)

1,180 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Let down and lost money

I bought policy with Inshur on 10/7 running until October to compete Amazon Flex deliveries. All was fine. On 25/7 Inshur notified Amazon that my insurance was not valid. This was after I had completed a block and was just about to collect another. This meant my Flex account was disabled so I was unable to work. At 3:05 AM Inshur confirmed my insurance was valid and my Flex account was reinstated. Checked my Inshur dashboard and it confirmed my insurance had been validated on 10/7 and there were plenty of funds still in the account. Result is that I've lost out on £130 worth of work and taken a knock to my status. Not happy at all, pity I cant give a zero.

July 10, 2026
Rated 5 out of 5 stars

Comparative price!

Comparative price!

July 25, 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Nice insurance

One of the un best insurance

July 20, 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Amazing price

Amazing price

July 20, 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Easy st up

Good site and so help

July 24, 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

That was the easiest insurance ive ever…

That was the easiest insurance ive ever made. Just fill the form up, pay and go , thats it. No deposit, no useless questions, no phone calls. I'd recommend to all my fellow taxi drivers...

July 24, 2026
INSHUR logo

Reply from INSHUR

Hello,

Thank you for taking the time to leave us a review.

We’re delighted to hear you had a positive experience with us.

Your feedback is greatly appreciated and will help us to continuously improve our services.

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Very quick

Very quick , reasonable, i have checked lot of others but it gives me at least 40% less than others

July 23, 2026
INSHUR logo

Reply from INSHUR

Hello Jahangir

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

I’m satisfied

Hi I’m starting newly made with your client and I’m just wondering how you are doing and
Thx

July 23, 2026
INSHUR logo

Reply from INSHUR

Hello Muthulingam

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Very clear indication

Very clear indication

July 23, 2026
INSHUR logo

Reply from INSHUR

Hello Ahmed

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

Rated 5 out of 5 stars

Very good customer services and very…

Very good customer services and very very good price

July 23, 2026
INSHUR logo

Reply from INSHUR

Hello Mr Babar Ali

Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars
INSHUR logo

Reply from INSHUR

Hello JASPREET

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.

Rated 5 out of 5 stars

This is where every taxi man and woman…

This is where every taxi man and woman should get their cover.
Affordable and no complicated procedure

July 18, 2026
INSHUR logo

Reply from INSHUR

Hello Jeannette Santos

Thank you for leaving us a review. It’s great to hear you’re happy with the service you received. 

Have a good day!

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