Didn't know where to start with various insurances which I needed for my business (as a freelance ceramic artist), but heard about this from a friend and decided to write them. It was surprisingly fas... See more
Company replied
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Nederlands: Fijne, persoonlijke service. Aanmelden als verkoop partner van Bol verliep heel soepel en overzichtelijk. English: Good, personal service. Signing up as a Bol sales partner was v... See more
I've been paying for laptop theft insurance at Insify, and when my MacBook pro with findmymac got stolen in a restaurant, they said it has to be a robbery to be able to be covered. Furthermore, the... See more
Company replied
I arranged an AOV insurance. The process is fully digital and straightforward without hassle. The steps are clear and self-explanatory. Policies are clear and well-explained. I also contacted the supp... See more
Company details
Written by the company
Our mission is just that: to enable/ensure freelancers and entrepreneurs get the best insurance at the best price. Insurance that is fair, fast and flexible. And above all, insurance that is tailored to your needs. All at the touch of a button.
Contact info
Amsterdam, Netherlands
- support@insify.nl
- insify.com
4.4
Excellent
834 reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from the support team
Great service from the support team, as I am an expat unfortunally couldn't get an insurance through the company but they passed me to other companies that work with expats.
Will recommend the services for whoever lives in Holland
May 22, 2024
Unprompted review
Great fast service
May 15, 2024
Unprompted review
Efficient service
Efficient service. The staff is helpful and responsive, making insurance easy to manage. Highly recommend!
May 15, 2024
Unprompted review
Great services provided and excellent…
Great services provided and excellent customer service
May 7, 2024
Unprompted review
Erg snel en soepel
Erg snel en soepel! Binnen een kwartier verzekering omgezet en alles opgelost.
Very fast and smooth! Within 15 minutes insurance changed and all problems solved.
May 7, 2024
Unprompted review
Great and quick customer service
Great and quick customer service! Also a very easy setup.
May 1, 2024
Unprompted review
Quick and reliable
Responsive, quick and also providing updates ("apologize, but we are still working on your request"). The latter not always happen and can result in a lack of confidence. But not today, not with Insify.
April 30, 2024
Unprompted review
Everything on the site was clear
Everything on the site was clear. Always inform yourself first before closing an insurance.
April 30, 2024
Unprompted review
I've been paying for laptop theft…
I've been paying for laptop theft insurance at Insify, and when my MacBook pro with findmymac got stolen in a restaurant, they said it has to be a robbery to be able to be covered. Furthermore, they made the wrong statement that no insurer covers theft in public space for laptop in Netherlands, which is false, as Lemonade does or Apple does. I'm not a lawyer and I see it from consumer's perspective.
Sales person at Insify has said that laptop theft is covered in public space. When I asked Insify to listen to that conversation, they refused to get back to me.
Also, it's ridiculous to ask for proof that you were physically harmed in robbery to be able to qualify for laptop theft insurance in public space.
January 17, 2024
Unprompted review
Reply from Insify
Hey SeungHun Lee, we're once again sorry to hear about what has happened to you.
As we have shared previously, with our electronics insurance you are covered for damages on your electronic devices and you are covered for theft when someone breaks into your office or when someone robs you (threatened with violence). To keep the prices affordable for every small entrepreneur, petty theft is excluded.
You've shared with us how much this petty theft has impacted you so we've tried to offer you other forms of compensation (such as paying for renting a similar laptop for a period of time). You have declined this yet we are still open to see what we can do for you, please give us a call.
Best, Team Insify
Starts simple but takes over an hour to fill in
Onboarding starts simple, but becomes quite difficult after a while. After one hour of gathering the correct information and filling in the questions an algorithm gives a verdikt, for me it was not possible to create an disability assurance because of 'other questions you answered'. Quite strange that so little detail is given, maybe I made a mistake somewhere. I will continue to look for a better insurance company.
November 17, 2023
Unprompted review
Reply from Insify
Dear Freek Noz,
Thank you for sharing your experience with us. This is very valuable feedback which we will use to improve our product. I would like to apologise for any inconvenience that has been caused in the application process. I believe my colleague Nick was already in contact with you this week and we look forward to your new application.
In case you have any further questions, please give us a call or send us an email.
Have a nice weekend!
Michiel
Was prompt customer service over…
Was prompt customer service over WhatsApp
November 10, 2023
Unprompted review
Great insurance for photographers
Quick and helpful customer support, and the policies take literally less than 5 minutes to contract and to cancel. Really nice experience altogether.
October 23, 2023
Unprompted review
Echt Simple, Transparente Versicherung
September 27, 2023
Unprompted review
Customer Service Excellence!
Customer Service excellence!
Very fast resolution and very kind communication.
September 6, 2023
Unprompted review
I am a German Customer and have never…
I am a German Customer and have never seen a support like that. You need help - just send a whatsapp. You need you contract be adjusted - just send a whatsapp. The response during the working hours is almost in realtime. Can highly recommend.
July 28, 2023
Unprompted review
Very love this company
Very love this company, special about comunication, levely people answer and with understanding❤️
June 7, 2023
Unprompted review
Very fast service
Very fast service, very kind support on the chat. I had all my difficult questions answered and everything arranged within 1 day.
April 17, 2023
Unprompted review
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