Insights Driven Research Reviews 1,183

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, respect, and positive attitudes. Many highlight the excellent user experience, noting that surveys are well-designed, easy to complete, and that the overall process is smooth and efficient. The service provided is frequently described as outstanding, with many appreciating the clear communication and the engaging nature of the surveys. However, some people mentioned issues with payment, citing delays, a lack of response to inquiries, or payment discrepancies for completed work. A few other people also felt that the response time for feedback or resolutions was occasionally slow, and that some pre-screening processes were lengthy and uncompensated.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While many customers praise the promptness and reliability... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of navigating... See more

Service

Users describe positive interactions with service. Many reviewers praise the professionalism, efficiency, and... See more

Response time

People report ambiguous experiences with response times. While many customers praise the team as very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have participated in over 15 projects. As part of their remote team, I receive invitations to participate in surveys, as well as a link to a screening form, which I fill out and submit. If I qualify... See more

Rated 5 out of 5 stars

Reviewers consistently share how great their experience has been with this company, and I completely agree. I’ve been working with them for the last two or three years, and I truly appreciate their pr... See more

Rated 5 out of 5 stars

I've been doing surveys for over a year and have been paid properly every time. Some people don't like to wait, but I understand that payment will be made when the survey is finished and presented to... See more

Rated 5 out of 5 stars

IDR provides lots of opportunities through surveys and other methods. Usually the offers are appropriate to my background and expertise. They also pay in a reasonable amount of time. Would be great if... See more


Company details

  1. Market Researcher
  2. Human Resource Consulting
  3. Recruitment Service

Written by the company

Founded in 2020, IDR is a global expert network delivering fast, reliable, and cost-effective insights through a vetted pool of experts. With 250+ employees across 8 global offices, IDR operates 24/7 and is trusted by leading brands worldwide. For more information visit www.idr.co.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with IDR

I had the chance to share my experience and expertise on different topics with IDR. I really appreciated the experience as all staff is very helpful and supportive.
There is a wide choice of topics and subjects on which we can participate. On top, the more you contribute the more you obtain!

January 27, 2026
Rated 5 out of 5 stars

Stress-Free Experience

My experience with IDR has been stress-free. Upon completion of online-based surveys, I've always been paid within a month's time.

If you are interested in participating in online surveys, I would recommend for you to consider getting in touch with the team at IDR.

January 27, 2026
Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience working with IDR. Their team is highly professional, thoughtful, and respectful in all interactions. I particularly appreciate their proactive yet well-balanced approach to engaging with advisors like me—communication is clear, relevant, and never excessive. Their requests to post content on their research are well-timed and appropriate, making it easy to collaborate without feeling overburdened. Overall, IDR demonstrates a strong commitment to professionalism and effective advisor engagement.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, to the point surveys that are easy to navigate and provide insights from experts in each field. I dont think there are any other competitors who can make this type of survey as smooth as IDR does.

January 26, 2026
Unprompted review
Rated 4 out of 5 stars

Sharing Expertise

Nice multilingual platform to share your expertise & experience which will be useful to concerned partners. The follow up & communication support is great.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Failed to provide promised stipend

This company sent me a survey with promise of a stipend in my role as a licensed physician. Then they demanded proof that I am a licensed physician, and I provided them a copy of my current licensure documentation. They didn’t pay and insisted somewhat nonsensically that I provide them with an “official email” which is the one they communicated with me through.

As they do not honor their obligations they are dishonest and not to be trusted.

January 23, 2026
Unprompted review
Insights Driven Research logo

Reply from Insights Driven Research

Hello Dr. Pollack,

Thank you for taking the time to share your feedback. We have reviewed our records but were unable to locate an engagement under the name Harvey A. Pollack or Harvey Pollack. It is possible that you may have completed a screener intended to assess eligibility rather than the actual survey.

That said, we would be more than happy to further investigate the issue and provide clarity. If you’re able to share a few additional details via Trustpilot or contact us directly at erm@idr.co, our team will promptly look into this and follow up with you.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

Excellent company

As someone who participates in consulting and research studies, I value organizations that run a tight process and respect participants’ time. Insights Driven Research met those expectations — clear communication, organized execution, and reliable follow-through.

December 19, 2025
Unprompted review
Rated 4 out of 5 stars

Insights Driven Research is one of the…

Insights Driven Research is one of the best research and analysis platforms in the market. They have experts in the fields to rely on to get the most and useful responses from market veterans allowing them to put down a final accurate conclusion

December 12, 2025

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