I called first to see if the colour was still available as it was over 25 years old. Spoke to George who was extremely knowledgeable and very helpful. Service was amazing. Will definitely going back t... See more
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The lady who helped me was so helpful about which paint to buy, the amount needed and even about other questions I had regarding projects in my house. Having that kind of personal help makes the diffe... See more
The customer service was excellent and they went beyond what I expected. I was waiting for my paint that I chose and was introduced to a better product to my surprise. Keep up the great work team! I... See more
Great help when I'm doing small jobs around the house or oiling the timber deck. Always good service, advice and friendly. Good idea is to get a free account there, just to keep track of paints when... See more
Company details
Written by the company
2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.
Contact info
67L Matthews Avenue, 3040, Airport West, VIC, Australia
- (03) 9374 3800
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Good service and excellent advice 👍
I called first to see if the colour was…
I called first to see if the colour was still available as it was over 25 years old. Spoke to George who was extremely knowledgeable and very helpful. Service was amazing. Will definitely going back to get all my painting needs.
Very helpful and knowledgeable
Very helpful and knowledgeable.
Turn around time was quick.
Great service
The lady who helped me was so helpful about which paint to buy, the amount needed and even about other questions I had regarding projects in my house. Having that kind of personal help makes the difference.
Amazing customer service
The customer service was excellent and they went beyond what I expected. I was waiting for my paint that I chose and was introduced to a better product to my surprise. Keep up the great work team!
I will be coming back and ditch Bunnings (no service).
Colour match was spot on
Great service and an out of date paint…
Great service and an out of date paint successfully reinvented. Well done!!
Great customer service.
Great Service…
The willingness of the Gentleman who served me to go the extra yard to ensue that I had the color I needed.
Quick and easy service
Quick and easy service. Good priced quality goods. Early opening hours are convenient.
Good people good paint
May use AI-assist with repliesRead more
expensive
service was good and great to see females employed in roles other then admin. BUT the 10 litres of paint I bought was 28.4% more expensive than exactly the same paint bought the day before at the Paint shop in Keilor Road. ( $262.51 here and $204.40 at the Paint Shop) So I'd suggest you try the Paint shop before this one

Reply from Inspirations Paint - Airport West
very good and friendly service
Great service and advice
Great help when I'm doing small jobs around the house or oiling the timber deck. Always good service, advice and friendly.
Good idea is to get a free account there, just to keep track of paints when returning to get more.
My visit to inspiration paints-Airport…
My visit to inspiration paints-Airport West was excellent, staff were very helpful and I would not hesitate to return to the store, Thankyou George!!
Staff are amazing and always…
Staff are amazing and always helpful!!.. will travel kms just to buy paint here
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