Inspirations Paint - Kingsford Reviews 

30
TrustScore 4.5 out of 5

4.7

Anzac Parade 688, 2032 Kingsford, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Inspirations at Maroubra provide me with reliable advice that i cant get anywhere else. They are helpful and interested. I would not go anywhere else when it comes to painting.

Rated 4 out of 5 stars

Online ordering procedure was simple and effective. Promptly notified of pickup procedures. Store open at back only - did not notice signs indicating this - they could be more prominent. Picked up fro... See more

Rated 5 out of 5 stars

Great service and very friendly helpful staff. At this difficult time they were just great and doing their best. It would have taken me 14 days to click and collect from other large hardware stores. I... See more

Rated 5 out of 5 stars

I infrequently buy small quantities of paint. The guys at Inspirations Maroubra are super helpful and cheerful. They continue to provide good service via the car park through the COVID restrictions.


Company details

  1. Home Improvement Store
  2. Building Materials Store
  3. Paint Store

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.


Contact info

  • Anzac Parade 688, 2032, Kingsford, New South Wales, Australia

  • (02) 9314 3766

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.7

All reviews

(30)

200 reviews in the last 12 months

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Rated 4 out of 5 stars

Online ordering procedure was simple…

Online ordering procedure was simple and effective. Promptly notified of pickup procedures. Store open at back only - did not notice signs indicating this - they could be more prominent. Picked up from back hassle-free. Received a reminder to collect the following day, even though I had already collected. Okay, there were a few insignificant hiccups, but will definitely use again. Overall a positive experience.

September 19, 2021
Rated 5 out of 5 stars

Happy Customer

Web site was easy to use. Found what I wanted. They called when items were not in stock & suggested alternatives. Delivered when promised

August 31, 2021
Rated 1 out of 5 stars

I ordered maverick 2 inch wall brushes…

I ordered maverick 2 inch wall brushes . And you sent me inferior cheaper maverick brushes and told me the packaging had changed . Dishonest will not be using your shop again . I'm a professional painter and decorator and have spread the word through my team . Dulux trade centre isn't a far drive away will be using them in future. ******* Just had a reply from trust pilot saying that Maroubra inspirations paint had their packaging for maverick paint brushes updated . That is false . Inspirations paint has got nothing to do with maverick paint brush packaging ... I'm not sure how they can even try to b.s like this . Also they claimed the brushes quality had not changed the brushes I was given had inferior quality ferral inferior bristles and inferior timber handle even. Go to any inspirations paint shop or Dulux trade centre and they still have the brushes I
paid for but did not receive . Crooks.

August 24, 2021
Inspirations Paint - Kingsford logo

Reply from Inspirations Paint - Kingsford

Hi Jack,

Thanks for your feedback.

I've spoken to the Maroubra store and they've explained the situation.

Our Maverick packaging was updated 18 months ago and the range also changed slightly. Previously we had interior and exterior Maverick wall brushes, but these have been consolidated into a single brush with multiple thicknesses. The high quality of these brushes has not changed however.

The Maroubra store informs me that they had spoken to you and offered to replace your used brushes free of charge for the thicker 85mm version (you purchased the 50mm brush). If you'd like to do so and try the thicker brush, their offer still stands - you just need to call them.

Thanks again for your feedback Jack.

^Wayde.

Update 30/8/21:

Thanks Jack. Maverick is an Inspirations Paint owned brand and always has been. We changed our packaging 18 months ago, but the actual product has not changed and is still the same high quality you remember. The offer still stands from the Maroubra store to replace your used items free of charge. Ultimately we want you to be happy with the products you've chosen, even if it's not our brands you choose. Thanks again and have a good day.

^Wayde

Rated 1 out of 5 stars

Ordered online - doesn’t stock item

Ordered online, paid and confirmed. Only to be called at time of collection they do not stock my item at their store. Waste of time and effort. One star is for speedy refund.

August 11, 2021
Inspirations Paint - Kingsford logo

Reply from Inspirations Paint - Kingsford

Hi Liz,

Thanks very much for your feedback.

It's our policy that when an online item is out of stock that we contact the customer to inform them immediately when their order is placed.

It sounds as though that hasn't happened in your instance and for that we are sorry.

I've passed your feedback on to the team at Maroubra, and we will work with them to update their online product availability immediately.

Our apologies again for your inconvenience.

^Wayde.

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