Inspire Me Korea Reviews 

459
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered an item from this website that they did not deliver. I tried multiple times to contact them for an update, and was thoroughly ignored.

Rated 1 out of 5 stars

Do not recommend. It’s been two months since I’ve ordered 3 different boxes. Close to $150 worth of product and they just keep offering excuse after excuse, no real resolution. I am now working with m... See more

Company replied

Rated 2 out of 5 stars

The box had cool stuff in it (despite some of it looking like things you could get at any Asian market) but the overall experience was bad. For one, I didn’t receive everything in my order. The shipp... See more

Company replied

Rated 2 out of 5 stars

After shipping was almost 40 dolalrs USD for me didnt feel like much was in box 2 of the 3 snacks i can find anywhere didnt get anything else other then the chopsticks and 4 mini little iron ons? Not... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Inspire Me Korea gives you an authentic cultural experience in a box - bringing you closer to South Korea! Each month receive Korean cultural souvenirs, Korean language learning material, K-POP collectibles, best-selling beauty/skincare and Korean food/snacks, plus a monthly magazine of entertainment, culture, recipes!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(459)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great box

Im happy with the service and the handcrafted boxes . However due to the covid19 situation its been over a month and i still have received my box 😫

May 22, 2020
Unprompted review
Rated 3 out of 5 stars

Good

I made my purchase more than a month ago and I still haven’t received it, but I understand things are difficult now due to the COVID-19 situation. The problem is: I cannot track my package because there isn’t a tracking number.

May 22, 2020
Unprompted review
Rated 4 out of 5 stars

Arrived

Update: Package received! Took 31 business days to arrive. My friend has been studying the Korean language so liked the reading and writing material. However, the flashcards English translation on the back was incorrect, seems like a printing error. Food included was nice. Asked her opinion' better as a one time box rather than a repeated subscription. Would be better if they had levels of novice, enthusiasts, and fanatics for level of boxes to match persons level of interest.

May 22, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Jay,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. We'd really like to resolve this for you - if you'd like to email us at customer@inspiremekorea.com with your order number, we will look into this in more detail and do our best to resolve things for you.

Thank you!

Chelsea
Customer Experience Team

Rated 2 out of 5 stars

It's FINE

It's fine. Don't expect to be wowed or find this box a bargain or even close to the worth you paid for the box, it's just paper and card in different forms, if you want a k box that is actually worth the money you pay try seoulbox or daebak box.

May 22, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Jayde,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. We're sorry to hear that you were not fully satisfied with your box, as so much work goes into curating the boxes and we do get lots of positive feedback.

We'd really like to resolve this for you - if you'd like to email us on customer@inspiremekorea.com with your order number, we will investigate this and do our best to resolve things for you.

Thank you!

Chelsea
Customer Experience Team

Rated 5 out of 5 stars

Best subscription service around!!

Their customer service is amazing and super helpful! I am never disappointed in the items I've received and I love how, even on social media, they interact with customers/fans.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great

Great, authentic products. The guest service is timely, friendly and professional.

May 22, 2020
Unprompted review
Rated 5 out of 5 stars

The site itself is well organized and…

The site itself is well organized and airy. You can easily browse the site while finding the necessary information.The products we can find are well informed. There are boxes as individual items. If you need more information can be contacted by email.

May 22, 2020
Unprompted review
Rated 4 out of 5 stars

Would recommend!

Liked the content of the box but a few of the items were missing. That being said the staff was very helpful and answered right away! Also the box was shipped the day after I ordered it and arrived very quickly as well!

May 22, 2020
Unprompted review
Rated 1 out of 5 stars

I never received the box after two…

I never received the box after two months, but I'm still holding out hope that it's because of COVID 19.

May 22, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Neliana,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. We'd really like to resolve this for you - if you'd like to email us at customer@inspiremekorea.com with your order number, we will look into this in more detail and do our best to resolve things for you.

Thank you!

Chelsea
Customer Experience Team

Rated 4 out of 5 stars

Great idea in general

Great idea in general, good products, great customer service - only shipping is a bit slow to Germany (not your fault, though) & would love some more snacks and fewer posters :) keep up the great work!

May 22, 2020
Unprompted review
Rated 1 out of 5 stars

Way to expensive for the real thing

The worst present you can ever give...

Way to expensive for what they offer and also nothing to do with what you are expecting.

I was expecting a really nice box with full things about BTS (40€ for the mini box) and received only 3 things about BTS...

If you save to money you spend for this box next year you can go to Korea and buy all you want PLUS better quality.

May 16, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hey Mon,
Thank you for your review, we really appreciate you taking the time to tell us how you feel. It's saddening to hear that you didn't enjoy your box, as so much work goes into curating the boxes and we do get lots of positive feedback.
We'd really like to resolve this for you - if you'd like to email us on customer@inspiremekorea.com with your order number, we will investigate this and do our best to resolve things for you.
Thank you!
Molly
Customer Experience Manager

Rated 4 out of 5 stars

I honestly loved the box in itself

I honestly loved the box in itself, this box can definitely help get through quarantine and the price point is a decent one for what comes to you in the mail. I would definitely recommend ☺️💜

May 15, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing boxes which are full of…

Amazing boxes which are full of interesting and useful information about South Korea, lots of cute Korean things and tasty snacks :)
So cool to explore South Korea just from home! Inspires me a lot! ♡

May 13, 2020
Unprompted review
Rated 4 out of 5 stars

Problems with the tracking number.

I love the box and the varieties of things that I received each month. I also like that each month is a different theme. However, the only problem that I have is the tracking number. Although I have received a tracking number for each box, there is no information on the tracking of the box. Therefore, I do not know when the box would be delivered and where the box is after it has been shipped.

May 12, 2020
Unprompted review
Rated 4 out of 5 stars

I love the box!! Saranghae <3

I love the box, the variety of the goodies! The magazine is packed full of language info which I love. However, it would be nice to choose the posters, or postcards of bands/groups. Maybe be able to opt for only Monsta X, or only BTS or a combination?

Just a thought, customizing might be too tricky!

May 12, 2020
Unprompted review
Rated 2 out of 5 stars

So So

I signed up for the subscription due to a certain offer they had regarding a idol box. I saw it as an advertisement either through Facebook or Instagram. With the current worldly situation with the COVID I get that and I expected to experience long wait times etc. Before I even received my first box, I noticed I already got charged for my second box. I was fine with that since the timing was off ao I don’t have an issue with that part. I decided to stop the subscription since by this time, there are 2 boxes I’m waiting on at this point. Last week, I received my first box which I thought was off and was not the correct box I was suppose to get. I did sign up for the subscription and cancelled after the second item was charged, so in my head I was thinking that the second box arrived before the initial box. A few days later, I decided to get ahold of their customer service, sent a message on a Thursday, and got a reply on a Monday PST - not too bad. They did a research and they said that there were a mixup with my order, but unfortunately they are willing to send me the May box as an alternative. I’m not okay with that because 1.I ordered a specific box for a reason, so getting anything but what I ordered is just unacceptable. I wouldn’t have signed up in the first place had I known. 2. I asked for a refund since there was a mistake, which they gave me $29.99 back. It mY sound good but in my opinion I have paid for 2 unwanted boxes and got refunded for 1. So I seem to be in the losing end. Also I’m still waiting for the second box

May 12, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hey Jan,
Thank you for your review, we really appreciate you taking the time to tell us how you feel.
We'd really like to resolve this for you - if you'd like to email us on customer@inspiremekorea.com with your order number, we will investigate this and do our best to resolve things for you.
Thank you!
Alice
Co-Founder of Inspire Me Korea

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look