Inspire Me Korea Reviews 

459
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I ordered an item from this website that they did not deliver. I tried multiple times to contact them for an update, and was thoroughly ignored.

Rated 1 out of 5 stars

Do not recommend. It’s been two months since I’ve ordered 3 different boxes. Close to $150 worth of product and they just keep offering excuse after excuse, no real resolution. I am now working with m... See more

Company replied

Rated 2 out of 5 stars

The box had cool stuff in it (despite some of it looking like things you could get at any Asian market) but the overall experience was bad. For one, I didn’t receive everything in my order. The shipp... See more

Company replied

Rated 2 out of 5 stars

After shipping was almost 40 dolalrs USD for me didnt feel like much was in box 2 of the 3 snacks i can find anywhere didnt get anything else other then the chopsticks and 4 mini little iron ons? Not... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Inspire Me Korea gives you an authentic cultural experience in a box - bringing you closer to South Korea! Each month receive Korean cultural souvenirs, Korean language learning material, K-POP collectibles, best-selling beauty/skincare and Korean food/snacks, plus a monthly magazine of entertainment, culture, recipes!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

459 reviews

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No recent history of asking for reviews

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1.5

All reviews

(459)

1 review in the last 12 months

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Rated 3 out of 5 stars

Over 70% same items as the first box

Over 70% same items as the first box. Still cute though

August 12, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Alice,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. We are sorry for the inconvenience and would like to resolve things for you. If you haven't already, please send us an email to customer@inspiremekorea.com with your customer ID and photos of the duplicate items and we will look into this in more detail.

Thank you!

Chelsea,
Customer Experience Team

Rated 2 out of 5 stars

The first subscription box i got was…

The first subscription box i got was very dispointing there was only a couple of items in the box and not worth the cost, i contacted the team and this was rectified with a voucher. The second box I recieved had the exact same items as the first box.

I found this box extremely disappointing and most definitely not worth the price.

I will say that since the delivery company was changed it was a fast delivery.

August 12, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Debra,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. We're sorry to hear that you were not fully satisfied with your box, as so much work goes into curating the boxes and we do get lots of positive feedback.

We'd really like to resolve this for you - if you'd like to email us on customer@inspiremekorea.com with your order number, we will investigate this and do our best to resolve things for you.

Thank you!

Chelsea,
Customer Experience Team

Rated 4 out of 5 stars

Great service

Great service, huge range of boxes to chose from depending on your taste.
In the culture box I’d love some extra explanation for certain items especially when it comes to very traditional things.

Overall I’m very happy with the service and I get to share the snacks with my friends :D

August 12, 2020
Unprompted review
Rated 4 out of 5 stars

It was great apart from I'm missing my…

It was great apart from I'm missing my guide that says should be in the box, I'd definitely order again in the future, tho.

August 12, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Katie,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. We are sorry to hear that this was missing from your order and would like to resolve things for you. If you haven't already, please send us an email to customer@inspiremekorea.com with your order number and we will look into this in more detail.

Thank you!

Chelsea,
Customer Experience Team

Rated 3 out of 5 stars

I think that need check numbers for the shippings

I´m from México and I belive that the shipping needs codes to see the status of the shipping of the boxes, because I paid for a 3 month japan culture boxes and i don´t recive anything yet, part for the COVID19 issues and all the problems that his causes.
But I´m can will feeling more security for the service if send me some number or thing for check the status...

August 11, 2020
Unprompted review
Inspire Me Korea logo

Reply from Inspire Me Korea

Hi Karen,

Thank you for your review, we really appreciate you taking the time to tell us how you feel. If you haven't already, please send us an email to customer@inspiremekorea.com with your order number and we will look into this for you.

Thank you!

Chelsea,
Customer Experience Team

Rated 5 out of 5 stars

Great customer service - Highly recommend

I'm subscribed to the BTS box from Inspire Me Korea (IMK), and unfortunately there was a missed delivery of the June 2020 box. The customer service team at IMK could not have been more kind and more accommodating in getting me another box. I was offered the option of any of their boxes, but chose another BTS box. When the replacement arrived, it was a lightly packed box with very little BTS content. I simply assumed that a box was put together by the warehouse team of items they still had in stock. I contacted customer service to confirm the replacement box had arrived, including a photo of the content. My lovely contact was surprised by the small amount of items I got and offered to send out another box, which I got today and I can happily say it contained a lot of BTS related items and I am very pleased with the service I have received. Thank you again, so much!

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

Customer Service and Kindness

I have been subscribing to this company for a few months and I am very pleased with the products they offer, but more than that is their customer service. Being in a different country there have been a few shipment issues. Their customer service representatives are quick to answer and assist with any concerns I have and address them with exemplary kindness. I'm very thankful to have found this company and hope others will take note and learn from their beautiful example of what it is to be a great and genuine company that cares for it's customers.

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

The box was amazing

The box was amazing! It was a birthday present and she loved the snacks and the overall style of the box and pictures. It looked amazing and the flash cards and magazine really gave a feel for Korea.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

There were some issues with the order I made. But they helped me pretty quick so I had nothing to complain about. I will surely shop at Inspire me korea again.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

truly beautiful

the quality of what i bought was amazing! and the shipping was quick as well. Loved it!

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything in the box was beautiful. The wrapping in the box was also nice. I'm in love with the magazine and the postcards. The stickers are so cute and the snacks are really delicious. Thank you so much. I will be ordering something from you again.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

Would Recommend to All

All the boxes I have received over the past 6 months have been filled with exciting goodies that have been varied for each month and this month does not disappoint. The July k-culture box was ‘bursting’(literally) with new k-snacks I haven’t tried before along with cute souvenirs and beautiful photocards and polaroids. I look forward to each month and can’t wait for the August box to arrive.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I look forward to my K-culture and Beauty boxes each month! Thank you so much girls for all your hard work❤️

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

A whole new world!

The contents of the boxes are super divers, interesting and definitely high quality. The subscriptions are easy to manage and customer service answers usually really quick, helpful and friendly!
The content provided on top of the boxes is also amazing (livestreams, discord...) and has formed an amazing community. Proud to be an InspireMe!

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

I bought some BT21 items for my daughter and she loves them. There's never any issues with anything I've purchased from the site and their customer service is excellent. We've also subscribed to one of their boxes which is always packed with goodies which we both love.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

Everything has been excellent. Just not everything has gone exactly as it should, but your customer service has always responded to the emails that I had sent and treated me really well. I’m always looking forward to when I can pick up my next package in the mail. Thanks for everything. This has been very wonderful experience.

August 6, 2020
Unprompted review

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