Inspiring Travel Reviews 

731
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and helpful travel consultants who take the time to understand personal preferences and design incredible, bespoke itineraries. People consistently mention that the staff are remarkably professional, attentive, and dedicated to delivering top-notch service throughout the entire booking journey. Reviewers often highlight the completely seamless airport meet-and-greet services, wonderful accommodation choices, and flawless organization from start to finish. Travelers strongly note that the team's extensive local expertise and constant attention to detail ensure remarkably smooth, relaxing, and deeply memorable holidays across various international destinations every single time.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a high level of professionalism... See more

Staff

Reviewers highlight positive aspects of staff, praising their exceptional knowledge, care, and attention to... See more

Holidays

Customers consistently report deep satisfaction and delight with their holidays, praising the meticulous... See more

Location

Consumers find location to be positive and consistently report satisfaction with the excellent spots chosen... See more

Booking process

People report positive experiences with booking process, highlighting knowledgeable service agents who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a fabulous two week holiday travelling around Sri Lanka. This was the fourth time that have used ITC to arrange a holiday for us. We were looked after Nikhil who was excellent from beginning to... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic holiday. This holiday exceeded all expectations. Nikhil our main travel agent was exceptional! He tailored our trip to India by “ interviewing “ us to find out what we expected... See more

Company replied

Rated 5 out of 5 stars

First Class and exceptionally professional Holiday Company. Used another Company similar to Inspiring Travel. That is where the comparison ends. ITC were brilliant all the way through the process... See more

Rated 5 out of 5 stars

This is the second time I’ve used ITC travel and there will be a third. From the start to the finish the holiday and the organisation was absolutely fantastic. We spent 2 nights in Hanoi then 2 nigh... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Inspiring Travel are experts in crafting bespoke luxury holidays to the world’s most iconic destinations. Having spent nearly 50 years tailoring premium travel experiences, we know how to deliver the most exceptional service possible. From Barbados to Bali and beyond, the Inspiring Travel portfolio covers the very best, with luxury accommodation handpicked by our experts. We take the time to get to know our clients personally, making insightful recommendations and finding ways to exceed their expectations, every step of the way.

Exclusively Tailored Travel

Written by the company

Leading the way in personalised luxury holidays across the world for over 50 years.

Contact info

4.9

Excellent

TrustScore 5 out of 5

731 reviews

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No recent history of asking for reviews

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4.9

All reviews

(731)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Inspiring Travel

Inspiring Travel have a wide selection of great hotels. We chose a two centre holiday in the Carribean. We told them what we wanted and they arranged everything. Great communication throughout and when Virgin Atlantic made a mess Inspiring Travel were on hand to sort things out. Agents were waiting for us at the airports to make sure everything ran smoothly. Hopefully going to use them again soon!!! Well worth looking at the website and having a chat. Big shout out for Jasmine Murphy as well!!!

May 17, 2024
Unprompted review
Rated 4 out of 5 stars

Well organised

Well organised. Support at departure airport. And along the way

April 23, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Alistair,
Thank you very much for taking the time to write a review. I'm delighted to note that all elements were well organised and I know the departure assistance can start the holiday really well.
Hopefully we'll have the opportunity to look after your future holiday needs.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

Holidays planned to perfection.

This was our second holiday booked through Inspiring Travel. Both holidays have been amazing! Truly luxurious. We had the best suite EVER ! You really don’t have to worry about anything all transfers etc are taken care of . Mari Colrain has been our travel expert and we are already in the process of asking Mari to organise our next holiday . Give them a go you won’t be disappointed.

April 16, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Ed,
Thank you for writing such a wonderful review about the service you have received from Mari.
I'm absolutely delighted to know that your holiday experiences have been amazing and that you are currently planning your next trip.
Thank you very much for your custom.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

Third time we've used ITC

Third time we've used ITC. Everyone is helpful and friendly, but our main point of contact is Jackie Sampson, who is simply lovely.
ITC wealth of experience is shown in their travel knowledge

May 2, 2024
Unprompted review
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Reply from Inspiring Travel

Dear The Smiths,
Thank you for your loyal custom and I am delighted to hear that you really value the service provided by Jackie and the wider team.
We really aim to foster that level of client satisfaction and it's really lovely to read your review.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

I'd highly recommend Inspiring…

I'd highly recommend Inspiring Traveling. Right from our initial conversation, they were super helpful in planning our trip to Thailand. Grieg was very knowledgeable and guided our itinerary based on his experience and our needs. The hotel selection was perfect and the whole holiday was super organised which made for a totally amazing holiday we will not forget. It's depressing to be home! Now planning the next adventure.

March 27, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Lisa,
Thank you very much for your wonderful review and for recommending others to travel with us.
I am delighted to hear that the itinerary Greig created for you, resulted in an amazing holiday!
That's wonderful.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

Highly recommended!

We’ve just got back from Dubai - we had a fantastic time and created so many lovely memories for our family. Sophie and her team were fantastic and extremely helpful in organising everything we needed. Sophie was also on hand for any queries we had when we on holiday. I could not recommend ITC enough and we will certainly be booking again with them. Many thanks! Sarah & family

April 13, 2024
Unprompted review
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Reply from Inspiring Travel

Dear Sarah,
We are absolutely delighted to read your review!
Thank you so much for taking the time to post such a positive endorsement of our service and Sophie and us all, are thrilled to know you and your family had a fantastic time in Dubai.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

The perfect trip to Japan

We have just returned from our trip to Japan and have to say a massive thanks to Nick Upperton and the team at Inspired Travel for their expertise and organisation of our holiday. It was a lifelong dream to go to Japan and it was made so easy and thoroughly enjoyable from start to finish because of Inspired. They took the time to consider and plan around our requests and wants and delivered on everything and all within our budget. This is the first time I have used a company to organise a trip abroad so was a little nervous about the outcome but all worries were very quickly laid to rest when we arrived. All the guides we met were amazing and accommodating to any little extra stops we want to make on our days out as they just wanted to make our trip memorable and fun. High recommendation for Inspired Travel

April 10, 2024
Unprompted review
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Reply from Inspiring Travel

Dear Peter,
I'm absolutely delighted to read your review and to know that your lifelong dream of travelling to Japan was thoroughly enjoyed. I'm so pleased to hear that Nick and the team really added to the experience and that it resulted in a memorable and fun trip for you. That's perfect!
Hopefully, we can tempt you to travel with us to another of our fascinating destinations.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

Once again Nikhil arranged the most…

Once again Nikhil arranged the most perfect trip to India. As I was travelling on my own this time he went the extra mile to make sure I was well cared for which hugely reassuring. I have now travelled to India 4 times, and Sri Lanka once, with ITC, and have absolutely no hesitation in recommending Nikhil to anyone who wants to experience India or Sri Lanka.

March 20, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Sue,
Thank you very much for such a wonderful review of your experience, in the care of Nikhil.
I'm delighted to hear that your fourth visit to India was perfect.
I know that Nikhil puts his heart and soul into his clients itineraries and he will be thrilled to know your trip was a success.
Thank you for your loyal custom and ringing endorsement.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

San Diego / Los Cabos

Another fabulous holiday booked through Inspiring Travel, excellent service throughout. Thank you ☺️

March 24, 2024
Unprompted review
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Reply from Inspiring Travel

Dear Julia,
I'm delighted to see that you have experienced another fabulous trip with us.
Thank you so much for taking the time to share a review and for your loyal custom.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

Just returned from another trip booked…

Just returned from another trip booked through Rainbow Travel/ICT, this time to Japan. Had a fantastic time although one of our English speaking guides did not speak English, which was a little disappointing. All in all, a very well planned and executed itinerary showcasing lots of different aspects of Japan. Thank you. We look forward to our next adventure with you.

March 21, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Julia,
I'm delighted to see that you had a fantastic time exploring Japan. I will investigate your comments about the guide and will respond to you directly regarding that.
Thank you for travelling with us to other destinations too and it's wonderful to hear that you are considering where to travel with us next.
Thank you for your loyal custom.
With best wishes,
Gillian - Customer Service Manager

Rated 2 out of 5 stars

Beyond disappointing

Booked a 5* trip to Italy, before leaving we made it clear we needed separate beds for the children. On arrival, the kids were expected to share a bed, the hotel stank of cigarette smoke and looked like it was falling down. The concierge suggested a restaurant I could eat at as I’m coeliac. When we got there, they couldn’t cater for us. We booked the spa for private hire, when we got there, we found 6 others in there and the staff said we’d have to ask them to leave ourselves!! Spoke to ITC and they advised we had no option but to make the kids share a bed (which we didn’t do) so I slept on the floor. Not 5* and disappointed with the lack of help from ITC. They also refused to refund/ partially refund the first night as they use a 3rd party company that book and pay for all holidays through them. Not sure I’ll use ITC again now I know they outsource which is a shame as they have been pretty good previously. Altogether a monumental disaster

April 5, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Traveller,
We are concerned to read your review and I know your Travel Specialist has spoken to you, to fully understand your experience. There are topics mentioned in your review, which we are so disappointed to read. I am going to investigate everything you have shared and will contact the hotel team for their input. I will reply to you directly and will work towards concluding this satisfactorily.
Thank you for giving us the opportunity to handle your feedback.
With kind regards,
Gillian

Rated 5 out of 5 stars

Organisation amazing.

Organisation amazing.
Completely stress free from start to finish.

March 1, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear SM,
I'm delighted to read your review and to know that you had a great experience. Your comments reflect the sentiments we wish to garner.
Hopefully we can tempt you with another wonderful holiday in the future.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

A well organised trip with great…

A well organised trip with great flexibility built in and a good understanding of our family needs and best solutions. Constant support was available throughout our trip and made everything very smooth.

April 1, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear G,
Thank you very much for sharing such a wonderful review following your experience of booking and travelling with us.
We are grateful for the positive endorsement and hope to be able to tempt you to travel with us in the future.
With best wishes,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

Planned to perfection

Inspiring Travel and Nikhil in particular arranged the trip of a lifetime to India for us. Everything was perfect, planned with meticulous detail to ensure we had the very best experience. We were so impressed- nothing was too much trouble and we can’t wait to go back for more.

March 27, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Thank you for sharing such a wonderful review, following your trip to India. Nikhil will be so pleased to read your comments. Exploring India with Nikhil is always an amazing experience - most of his clients return time and again. I'm delighted that you will travel with us again and we look forward to preparing an equally enjoyable experience for you. With best wishes, Gillian

Rated 5 out of 5 stars

Have been booking with ITC for some…

Have been booking with ITC for some years now
Jackie has always been amazing
Nothing is too much trouble
Was impressed with assistance at the airports
We had a lovely driver from the airport to The Bodyholiday in St Lucia
All went so smoothly

March 15, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Annie,
Thank you so much for taking the time to share your feedback.
It's a pleasure to read your review and to know that you received great service from Jackie. We appreciate you sharing such a positive endorsement.
With kind regards,
Gillian - Customer Service Manager

Rated 5 out of 5 stars

From start to finish this was a 5 star…

From start to finish this was a 5 star experience. Peter has now handled the last 4 of our Caribbean February get-aways and was always helpful, courteous and professional. The team in Antigua, Diana in particular, made us feel welcome as always and could not have done more to make us feel special. Thanks to you all and we shall now be planning a return visit with the help of ITC.

March 19, 2024
Unprompted review
Inspiring Travel logo

Reply from Inspiring Travel

Dear Jonathan,
Thank you so much for your very complimentary review. I know Peter and also Diana, will be absolutely delighted to read your comments. And it's wonderful to know that you are currently planning to book another trip. Thank you for your loyal custom.
Best wishes,
Gillian - Customer Service Manager

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