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Rated 5 out of 5 stars

Since I create pages with Instapage tool, our marketing teams are super happy to see pages launched in no time without any developers and we have added Google Analytics to track the pageviews & events... See more

Rated 5 out of 5 stars

Always a quick response to inquiries, techs provide real help in solving problems instead of just throwing a video or help article at you - and almost always offer helpful tips on new features. I freq... See more

Rated 5 out of 5 stars

Lemo via chat helped me tremendously. No wait time at all, he spent over 30 min on my problem. I have used clickfunnels previously and I would get emails back in 48-72 hrs. Most companies are goi... See more

Rated 5 out of 5 stars

Support is always outstandingly helpful. I never have to wait more than a few minutes to talk to a real person, and the person I get to speak to is always able to help patiently, articulately, and pro... See more

Company details

  1. Software Company
  2. Media Company

Written by the company

Instapage is a complete growth marketing platform with the #1-rated builder for PPC, SEO, demand generation, A/B testing, personalization, and email automation. Convert visitors into customers, engage them at every touchpoint, and optimize performance across your entire marketing funnel.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

424 reviews

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Rated 3 out of 5 stars

You seriously need to improve...

You have a decent service, but you don't provide an efficient way to communicate bugs or service flaws. You also don't provide a public roadmap of things you are working on, and support forum answers are all like "Thank you. We will see what can we do in the future". For example, spam protection (a simple captcha) should be at top of your priorities to avoid fake leads. There were other very simple considerations (as simple as changing a value in your config, because of an old limitation) that won't never be implemented on your side and difficult us our job.

February 28, 2018
Unprompted review
Instapage logo

Reply from Instapage

Hello Luciano, we are sorry to hear that you had some issues contacting customer support and feeling heard. We provide email and live-chat support for all customers and phone support for customers on certain plans. From there, our support and product teams have open and ongoing dialogue to make sure that all bugs and feature requests are taken into consideration and added to our roadmap. We do want to assure you that captcha is a problem our engineering team is working to resolve as we have heard this feedback from a few customers. Things sometimes take longer to solve than what you would expect from the surface.

Thank you for taking the time to leave this review, though, as it is always important to hear feedback from customers and take action accordingly.

Rated 4 out of 5 stars

Tried them all - IP wins!

I think it’s the best landing page platform out there — it has the most polished UX, and the best templates (after trying many others, including Lead Pages and ClickFunnels).

But the pricing is a bit expensive for fewer features. For example, Lead Pages comes with a/b testing at its $79/month tier, but InstaPage's $79 tier doesn't come with it -- I’d have to spend $129/month to get access to that feature on InstaPage.

I still decided to become a paying customer because I think it’s a great platform! But pricing is my only gripe!

EDIT: Made a correction related to LeadPages pricing.

February 27, 2018
Unprompted review
Instapage logo

Reply from Instapage

Hi David, it's wonderful to hear that you found Instapage to be the best platform. I do want to point out that Leadpages does not offer A/B testing on its lowest plan, either. Regardless, we hope that you find the increase in leads who turn into customers and the lowered cost of customer acquisition offset the cost rather quickly, as many of our customers before you have.

Rated 1 out of 5 stars

It was good until they doubled the…

It was good until they doubled the price with customer service not taking responsibility and not bothering to give a straight answer.
it was $350 a year and now it is $828 if you pay in advance with the cheapest option which they are forcing everyone to do, I will go elsewhere I still have 6 months left and now I can't even get my pages to work
avoid avoid avoid

February 26, 2018
Unprompted review
Instapage logo

Reply from Instapage

Hello Jim, very sorry to hear about your experience with customer support. That is not the standard to which we hold ourselves and will look back to see where and how we can improve. While we certainly understand the frustration of prices going up, we took that into consideration and found that the value that most customers were seeing from both increases in leads becoming customers and lowered advertising costs was quickly offsetting the new prices thanks to the functionality, features, and continual backend improvements brought to you over the past few years.

If you decide to leave when your subscription is up, we wish you nothing but the best in all your marketing and advertising campaigns.

Rated 5 out of 5 stars

I really enjoyed the experience with…

I really enjoyed the experience with Instapage an after competing the offer with Hubspot I really believe we will go forward with you.

I am not looking for a gift card on Amazon. I rather get help to build a great landing page.

February 24, 2018
Unprompted review
Rated 5 out of 5 stars

Superb!

Im very satisfied! Great service and a great product. Making professional looking- and functioning pages are super easy. Instapage has become one of my most important tools for my business.

I hope to see an integrated live-webinar function in the future!

February 23, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding product!

Outstanding product! I run a digital agency that specialises in small businesses. We often find that the business has a plan for advertising but doesn’t understand the value or importance in having somewhere amazing for people to land after clicking on their ads. Instapage gives my agency and clients the ability to have beautifully well crafted and responsive landing pages, that drive conversions and positive customer interactions and experiences.

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

Instapage is a core app in my growth …

Instapage is a core app in my growth toolkit. Not only do I use it for high converting sales pages in the region of 30-40%, but I also use it to build other tools and small apps. Why is Instapage great for these other solutions too?

Instapage is simple. Drag and drop tells me exactly what my web visitors are going to see. This is soo much easier now with the custom style editor too, but safety is not sacrificed because I can't screw up the styling elsewhere on my page - it's just for finetuning individual elements.

Instapage is rapid. Not only for me designing pages (I have surpassed 100+ pages), but also for my visitors - it loads swiftly and executes tracking code quickly.

Instapage has analytics baked in. I love that the interface tells me what interests me, and not other superfleous information. It's visits and its conversions - that's what I need to know. Is this page building my busness, or wasting my budget? Simples.

Instapage plays nicely. A core requirement for any tool in my 'core' toolkit -is that it plays nicely elsewhere. And instapage does: API and Webhooks allow me to integrate with other tools: Wordpress, Zapier, Drip and many more. I have yet to find something I can't built in this tool

Instapage is robust. A page has never not loaded for me or a visitor. It just works for growth, all the time.

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

amazing

amazing, helped me set up the landing page with ease and i could get the analytics easily too

January 24, 2018
Unprompted review
Rated 5 out of 5 stars

The tool is great

The tool is great. Very simple to use to create highly customizable landing pages. I wish it was a little cheaper.

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

This is the best option - by far!

Just plain amazing! I could not give a more positive upshot to InstaPage. From purchase to support, the process is painless and support completely thorough - they take every effort to keep you up-and-running and do everything they can to make sure you're satisfied. The system itself is intuitive and simple to use. It doesn't matter if you have limited design ability or have a team working for you; your pages turn out looking great. Best of all - THEY WORK! Not only are the integrations awesome, but the ROI is nothing short of amazing. I have used InstaPage for 4 companies so far and their sales, email lists, leads and overall conversion has been staggering. I do not work for InstaPage, I am just passionate speaking out about something when I find a tool that absolutely shatters the ceiling of possibilities. Can't wait for the next round of updates InstaPage will release. The new tools and features are always top-notch and totally useful. Don't look any further for a landing page solution - InstaPage IS the solution!

January 23, 2018
Unprompted review

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