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Instapro Reviews 13

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TrustScore 4 out of 5

4.2

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Company details

Written by the company

Hiring a pro when you need one isn’t always easy. Instapro is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to Instapros feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

Instapro

Written by the company

✓ Post a job for free
Post a job and Instapro alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
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Rated 5 out of 5 stars

THIS APP IS EVERTHING…..

This app is soooo much better than say Task Rabbit because you post your job and contractors will reach out to you and talk to you before they agree to the job and you can meet with them before hiring them. With the other app you have to hire the person on the spot without ever meeting them or them seeing the job. I found a GREAT painter and someone to help with my floors. I am very very happy with this app.

August 9, 2025
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Reply from Instapro

We're happy to hear you found a great pro and had such a smooth experience. Thanks for sharing your feedback, it means a lot!

Rated 5 out of 5 stars

Great experience

With Instapro we have been able to find some great professionals who get the job done at a reasonable price.

July 29, 2025
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Reply from Instapro

That’s great to hear! We're so glad Instapro helped you find reliable pros at a fair price. Thanks for sharing!

Rated 5 out of 5 stars

They came early

They came early. they were organized. when they finished everything was cleaned up and put away.

July 7, 2025
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Reply from Instapro

We appreciate the kind words. Glad to hear they were on time, efficient, and left everything neat and tidy!

Rated 5 out of 5 stars

I was looking for a landscaper to cut…

I was looking for a landscaper to cut and trim our lawn and Instapro came up. I put in what I needed. I had three companies respond quickly. We chose one and they did a fabulous job very pleased with the app.

July 1, 2025
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Reply from Instapro

That's awesome to hear! We're so glad Instapro helped you find the right landscaper—and even better that they did a great job! Thanks for giving us a try, and we hope we can help again when your next project comes up.

Rated 5 out of 5 stars

I think it is a good platform.

I think it is a good platform for everyday people to find help. I am 70 years old and found it quite easy to hire a handyman for a small project. It's not a guarantee that everyone who you hire will follow through. But the process is simple and I like that everything except payment can be done through messaging. I will keep the Instapro app on my phone for future use.

June 7, 2025
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Reply from Instapro

Thank you so much for your kind words! We're delighted to hear that Instapro made it easy for you to find help with your project. Your feedback means a great deal, and we're pleased to know that you found the process simple and convenient.

We truly appreciate your support and look forward to helping you with future projects!

Rated 2 out of 5 stars

My biggest issue is the you pay for the…

My biggest issue is the you pay for the leah when the client decides to send you their contact name. So clients choose 3 or more pros to send their contact info to. Some of these are small job, maybe charge the client $100 and the lead cost may be $20. So instapros collects $60 before the job is ever awarded. There is just too much ability for the company to screw the pros. I had a couple leads send me their contact info and I didnt win the job so I was just throwing away good money. Very easy for someone at Instapros to make a profile and send out their contact info to lots of pros and rake in the cash whole never actually awarding the job..

May 29, 2025
Unprompted review
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Reply from Instapro

Hello,
Thank you for taking the time to share your concerns. We truly value your feedback, and I want to acknowledge the frustration you’re feeling. Paying for leads that don’t convert into jobs—especially on smaller projects—can feel like a loss.

To clarify, we charge when a potential customer chooses to share their contact information with a Pro. This model is designed to create real opportunities to win business. Unfortunately, not every lead will turn into paid work, and we know that can be discouraging.
That said, I want to reassure you that we take the integrity of our platform very seriously. We have measures in place to detect and prevent any kind of fraudulent activity or misuse, including fake leads or internal abuse. If you ever suspect a lead isn't legitimate or you feel like a situation doesn’t add up, please report it—we’ll investigate and take appropriate action.

We're always looking for ways to improve and better support our Pros, including making lead pricing fairer and to help increase the chances of conversion. If you'd like, I can also take a closer look at your recent leads and see if there’s anything we can do to help - reach us on our contact form, https://support.instapro.com/s/contactsupport.

Thanks again for your feedback—it helps us get better.

Rated 5 out of 5 stars

The fast efficient way finding an…

The fast efficient way finding an available professional.
The whole process was simple and stress free!

April 16, 2025
Unprompted review
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Reply from Instapro

Hi John,

Thank you so much for your kind words! We're thrilled to hear that you found the process fast, efficient, and stress-free—delivering a smooth experience like that is exactly what we strive for.
We truly appreciate you taking the time to share your experience and leave a positive review.

Rated 5 out of 5 stars

Great value pros found easy

Hired boxes first moving and handyman service, reasonably priced professional work, responded immediately. This was very important for me as my repairs were urgent. Insta bro help me find great value professionals perform repairs around my home. Looking forward to using this service for other projects in the future

May 6, 2025
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Reply from Instapro

Hi James,

Thank you so much for your thoughtful review! We're glad to hear that your pro delivered professional, timely work at a reasonable price—especially when your repairs were urgent. That’s exactly the kind of value and reliability we strive to provide through Instapro.

We truly appreciate you taking the time to share your experience and leave a positive review. We're excited to support you on future projects and help connect you with more trusted professionals whenever you need them.

Rated 4 out of 5 stars

My lawncare man was great bu now did come back

My lawncare man was great. BUT now my lawncare need cutting and his phone is not responding. Don’t know why 😩

April 22, 2025
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Reply from Instapro

Thank you for taking the time to provide a review of your experience. If you are unable to reach the Pro you hired, you can try logging back into your Instapro account to see if they might have updated their contact information.

Additionally, you can reach out to our support team to see if we can help you get back in touch with the Pro. If you would like to contact our support team, please use this contact form: https://support.instapro.com/s/contactsupport

Rated 5 out of 5 stars

It was super easy to use

It was super easy to use! I got several responses right away. Then got a couple of quotes and hired a carpenter.

April 3, 2025
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Reply from Instapro

That is great to hear! We are happy you connected with a few pros and found the right one to do the job! Thank you for taking the time to share your experience and give a positive review.

Rated 4 out of 5 stars

I believe Instapro vetts the businesses…

I believe Instapro vetts the businesses they recommend. An additional task i do not do.

January 11, 2025
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Reply from Instapro

Yes, we verify that the pros offering services on the Instapro platform have the correct licenses/certifications and knowledge to perform their work. Thank you for your positive review.

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