Instasmile Reviews 7,654

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and perfect fit, noting that it effectively restores their smile and confidence. Many people highlight the excellent customer service, describing the team as helpful, understanding, and communicative throughout the process. The overall user experience is frequently described as seamless, easy, and efficient, with quick delivery and simple steps from start to finish. However, some customers reported issues with the product's durability, mentioning that their sets broke in the same place multiple times. A few other people also felt that the product appeared bulky or fake, and some experienced difficulties with the fitting, leading to discomfort or an inability to wear them.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality and... See more

Quality

Consumers generally express satisfaction with the quality of the product. Many reviewers are impressed by the... See more

Service

Reviewers mention positive feedback about service. Many customers praise the speedy and efficient service,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the ease and... See more

Based on these reviews

Rated 4 out of 5 stars

Although I had some difficulties with getting my molds done, (and customer service was extremely patient with me when clarifying everything i may have asked.) I thoroughly enjoyed the simplicity of th... See more

Company replied

Rated 4 out of 5 stars

My smile came back with a few rough edges and going up into my gums toi far on a few teeth but other than that they are perfect bright white just like I wanted I love them and they dont hurt the clip... See more

Company replied

Rated 4 out of 5 stars

Fantastic service. I've very bad ground down front teeth so took me while to get hang of moulds. However customer service was fantastic at guiding me through. I gave 4 star instead if 5 as I do fee... See more

Company replied

Rated 5 out of 5 stars

Years of smoking left my teeth discoloured and I felt people judged me. Instasmile’s team responded to my worried email within minutes and offered a video consultation. They were so understanding abou... See more

Company replied


Company details

  1. Dental Laboratory
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Health and Beauty Shop
  5. Wellness Center

About Instasmile

Written by the company

instasmile is proud to be a market leader in smile transformations, offering both clip-on veneers and clear aligners.

Our product range provides an affordable, non-invasive solution to many dental concerns. Instasmile Clip-On Veneers are trusted by dentists in the USA and UK, crafted using only FDA-approved materials. They’ve also been scientifically tested by a leading university for durability and stain resistance. Our new dental material means all of our products are now much more longer lasting.

For those looking to straighten their smile, Instasmile Aligners offer a discreet, comfortable, and effective way to achieve beautifully aligned teeth—without the need for in-office visits.

All orders include our patented reusable at-home impression system, making the process simple and convenient. No need to buy extra materials you can simply re-mould the material taking all the stress of the impression away.

Our dedicated team of smile consultants, based in both the US and UK, is here to support you every step of the way.

We also offer flexible payment options, allowing you to spread the cost with no hidden fees—shipping and taxes are included.

We look forward to helping you transform your smile and boost your confidence in just a matter of weeks!

Your instasmile Team

MARKET LEADERS in clip-on veneers

Written by the company

We believe everyone should have the confidence to smile.
instasmile offers both clip-on veneers and clear aligners, providing affordable and convenient solutions for a confident smile. Our patented clip-on veneers are ideal for missing, chipped, crooked, or discolored teeth—offering a modern alternative to dentures and expensive dental treatments. Plus, you can even eat and drink while wearing them! For those looking to straighten their teeth, our clear aligners provide a discreet and effective way to achieve a beautifully aligned smile without the need for in-office visits.

Instasmiles' Satisfaction Guarantee

Your satisfaction is important to us

Your satisfaction is important to us
We know investing in your smile can be a little daunting. As the market leader with over 10 years experience and a patented design, you are guaranteed a quality product from us.

All instasmile clip-on veneers are tested by a leading university for maximum stain resistance and durability, and we're also recommended by a leading cosmetic dentist.

We are not to be confused with some of the one size fits all products out there. All instasmile products are truly custom-made to your unique dental profile.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Changed colour

This is my third set now, and I’ve noticed a significant difference compared to the previous ones. This new set is much whiter than the last two, to the point where it doesn’t blend naturally with my lower teeth. My earlier sets matched the shade of my real teeth far better, so the contrast with this new set is quite noticeable.

March 31, 2026
Unprompted review
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Reply from Instasmile

Hi Carl
We're sorry to hear you are unhappy - we haven't had any contact from directly about this? Please could you reach out to our team to see if there is a resolution.
Thank you
The instasmile Team

Rated 5 out of 5 stars

Great quality

Great quality. The natural white is very white so I will probably order a second pair in ivory. I am able to eat with them but still getting comfortable with it. They fit perfectly the first time. Hopefully they save my natural teeth from further grinding damage. Process was easy to submit.

April 5, 2026
Unprompted review
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Reply from Instasmile

Hi Amy,
Thank you for your fantastic feedback! We're thrilled to hear the veneers fit perfectly and that you found the process easy. It's great that they’re helping protect your natural teeth, and we’re excited to help you find the perfect shade for your next pair. Enjoy your new smile!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Everything was on point..

Everything was on point... from the beginning through the delivery period and some... amazing service, friendly, efficient, price, quality,look and very happy 😁

April 7, 2026
Unprompted review
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Reply from Instasmile

Hi Doug,
Thank you so much for your amazing feedback! We're delighted to hear everything was on point from start to finish. It’s great to know you were happy with the service, quality, and overall experience. We really appreciate your support!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Great experience

Great service

March 1, 2026
Unprompted review
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Reply from Instasmile

Hi Mel,
Thank you for your kind words! We're so glad you had a great experience with our service—we really appreciate your support.
Kind Regards
David
Instasmile

Rated 1 out of 5 stars

Use a different provider

Ordered the product in November 2025. It took months (and nearly 20 attempts) to get the impressions done correctly- after being told contradictory advice by agents. Amazingly, straight after I called to complain and demand a refund, my impressions were approved. I was then given a date of March 24th 2026 for my veneers to be ready. It’s now 2 weeks since that date and the company has decided that it doesn’t need to keep me updated anymore seeing as they have my money - and I still have no end product! Absolutely terrible customer service who literally just read from a script (which is particularly bad when you ask a question which they don’t have on their scripts - so they just repeat a previous paragraph). Overall, very unimpressed with this service and would recommend anyone to consider different veneer providers.

April 7, 2026
Unprompted review
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Reply from Instasmile

Hi Matt
We're really sorry for the delay - the shipment from the manufacturer experienced severe delays (DHL), added to this we were closed Friday and Monday for the Easter Weekend. We shipped your parcel on the 7th April with DPD and have emailed the tracking information.
The instasmile Team

Rated 5 out of 5 stars

Need to read

I had a great experience from start to finish, the team were very helpful and always on hand for any questions.
I would definitely recommend instasmile to anyone looking for that perfect smile.

December 18, 2025
Unprompted review
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Reply from Instasmile

Thank you for your kind feedback. We’re really glad to hear you had a great experience from start to finish and that our team was there to support you along the way.

We truly appreciate your recommendation and are so happy you’re enjoying your smile. 😊

Rated 5 out of 5 stars

Really happy with my veneers that…

Really happy with my veneers that Instasmile crafted! Excellent service and the customer service team were really helpful and easy to contact! Had to do a second impression after my initial top set weren’t flush but they sorted all this no problems! Highly rate these guys and what they do!!

April 6, 2026
Unprompted review
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Reply from Instasmile

Hi Bill,
Thank you so much for your amazing feedback! 😊 We’re really glad we could get everything sorted for you and that you’re happy with your veneers. It means a lot that you’d highly recommend us—our team will be delighted to hear it!
Regards
David
Instasmile

Rated 5 out of 5 stars

Well worth the money I can smile again…

Well worth the money I can smile again in photos thank you very much

April 3, 2026
Unprompted review
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Reply from Instasmile

Hi Richard,
Thank you so much! 😊 We’re thrilled to hear you can smile confidently in photos again—means a lot to us!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

They say third time is a charm

They say third time is a charm, mine was second time. The folks at instant smile completely were very helpful and it became a seamless experience and I'm very satisfied with the end result

March 30, 2026
Unprompted review
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Reply from Instasmile

Hi VT,
Thank you so much for your lovely feedback! 😊 We’re so glad everything came together the second time and that the team made the process seamless. Delighted to hear you’re happy with the end result!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Very easy process

Very easy process, communication was great. Now it's just about getting comfortable smiling again!!

April 5, 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Lisa,
Thank you for your kind words! 😊 We’re so glad you found the process easy and the communication helpful. It won’t be long before you’re smiling with confidence again!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

I was totally shocked when I got my pop…

I was totally shocked when I got my pop on veneers. They fit perfectly and follow your gum line. Affordable and looks great!

April 4, 2026
Unprompted review
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Reply from Instasmile

Hi Cody,
We’re thrilled to hear that! 😃 So glad your Pop-On veneers fit perfectly and look great. Thank you for sharing your experience!
Kind Regards
David
Instasmile

Rated 1 out of 5 stars

Awful Product.

I paid a lot of money and received thick plastic Bugs Bunny ‘teeth.’ Cannot even close my mouth. Neither set fits properly. Ironic they arrived on April Fools Day as they look like an absolute joke. I am so disappointed in myself for falling for the hype.

Edit: in response to this 'being the the first you have heard about' this issues, I have in fact raised two tickets with Instamile since April 4th and have spoken to a member of staff on the phone on April 7th. Please don't be dishonest.

April 1, 2026
Unprompted review
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Reply from Instasmile

Hi Jonathan
Let me check again with warranty Team

Rated 5 out of 5 stars

Nice and made out of good material for…

Nice and made out of good material for a nice and good price!!! And yall honor my extended warranty!!! You got a customer in me and recommend many people who ask where o get them from

April 4, 2026
Unprompted review
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Reply from Instasmile

Hi Lapatrick,
Thank you so much! We’re thrilled you’re happy with the quality, price, and warranty. Your recommendation means the world to us—we’re lucky to have you as a customer!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

My new ivory color is perfect

My new ivory color is perfect. They look more advanced,they are the best. Thank you,you guys are awesome!

March 30, 2026
Unprompted review
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Reply from Instasmile

Hi Gregory,
We’re thrilled you love your new ivory veneers! 🌟 Thanks for the kind words—it means a lot to the team. Enjoy your perfect smile!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Brilliant product that fits perfectly…

Brilliant product that fits perfectly and the style of veneer is spot on and hopefully once my mouth is used to them ill be able to smile 😂. A big thankyou to the team who have been helpful throughout from start to finish. Really happy with results and would 100% recommend.

April 2, 2026
Unprompted review
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Reply from Instasmile

Hi Ashley,
Thank you for the amazing feedback! We’re so glad they fit perfectly and that you love the style. It won’t be long before you’re smiling with confidence 😄 Huge thanks for your recommendation—we really appreciate it!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

I have had a few sets of veneers over…

I have had a few sets of veneers over the last few years and I have noticed these ones look better so for me instasmile has got better and better.

March 27, 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Stuart,
Great to hear you’ve noticed the improvement! We’re so glad you love your latest veneers—thanks for sticking with us 😊
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Amazing customer service

The veneers came and were beautiful but i felt I bad ordered the wrong shade. The customer service I received was outstanding and my new veneers are in mid-manufacture. I couldn't be happier. The team are excellent and Adam has looked after me throughout and kept me up to date. 👏👏

April 2, 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Anji,
Thank you so much for your kind words! We’re glad we could help get the perfect shade sorted for you. Adam and the team will be delighted to hear your feedback—we’re excited for you to receive your new veneers! 😊
Kind Regards
David
Instasmile

Rated 1 out of 5 stars

Not received product after 28 days with express production

I’m still waiting for order, paid for express production.
Supposedly within 15 days, 28 days still nothing no updates being manufactured on 06/03/2026 estimated completion on 24/03/2026 where are they being manufactured China?

I would avoid and use alternative provider

March 6, 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Jamie
Your product is being shipped today with DPD local (you should have received notification and tracking information). We we're closed for the Easter weekend. We're sorry for the delay but look forward to you receiving your order. (products are manufactured in the USA).
The instasmile Team

Rated 1 out of 5 stars

Ordered from instasmile over 2 months…

Ordered from instasmile over 2 months ago, paid for express production, and they don't mention that they source the product from some where else so I'm thinking they make the teeth there and ship them back to me, but no, they send you impressions, receive the impressions, ship them elsewhere and have to wait for them to ship it back. they are telling me the teeth were made in the 15 day time frame even though they haven't even gotten the teeth shipped back to them. I ordered the teeth because I'm going out of the country tomorrow and I can't believe I have to go see my family with no front tooth. this is the most embarrassing thing that could have happened to me. they won't give me my money back either..

April 1, 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Chris
We're really sorry for the delay - the shipment from the manufacturer experienced severe delays (DHL), added to this we had the state holiday - but we have them ready to ship today and will provide your tracking information shortly.
We appreciate your patience.
The instasmile Team

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