Instatints Reviews 235

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months or even close to a year without getting their products. People also expressed dissatisfaction with the product quality, describing it as damaged, cheap, or not matching the advertised description. Attempts to get refunds or cancel orders were largely unsuccessful, as the company often stopped responding to emails and other communications. Reviewers frequently mentioned issues with customer service, noting a lack of response to inquiries and generic replies that did not address their concerns. The refund policy was also a point of frustration, with customers finding it difficult to navigate or non-existent in practice, leading to significant dissatisfaction.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting not receiving their... See more

Product

Clients share negative opinions on the product, with many reviewers expressing strong dissatisfaction and... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that their money... See more

Response time

People report significant dissatisfaction with response times, often experiencing non-existent customer... See more

Price

Reviewers express strong dissatisfaction with the price, often describing it as a waste of money and advising... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This location opened late the price quoted by head office was argued the tint install took over 2 hrs once work started they advised NO CREDIT NO DEBIT GARBAGE FROM THE INSTALL WAS LEFT IN MY CARAV... See more

Rated 1 out of 5 stars

After waiting over 3 months after my purchase, the tiny arrived damaged. It also was nothing like the advertised product. It was cheap, cloudy, static-cling tint that was almost impossible to install... See more

Rated 1 out of 5 stars

I ordered my insta tint April 9th and was super excited about this product. I knew it wouldn't be delivered next day but it's now going on 2 months and I continue to be told they had an issue with sup... See more

Rated 1 out of 5 stars

I placed my order on 4/7/25 with 3-6 days shipping. It has now over 2 months. On 5/25/25 I was old… “Unfortunately, we experienced an issue where some of our materials were damaged, which has... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

235 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t buy anything from this company

Don’t buy anything from this company. Tint arrived and it fit my windows, but you can not roll the windows down like it shows in their marketing video, located on the web page. Also the two sided tape that is shown in the photos is not what was sent. The tint was damaged attempting to roll my window down the first time. I sent emails requesting what was marketed or a refund and they have failed to respond back after multiple attempts.

October 28, 2024
Unprompted review
Rated 1 out of 5 stars

The worst I had to deal with or lack…

The worst I had to deal with or lack of. I ordered my tint. Months past by I reach out didn't get a response til weeks later. They told they were swamp and a couple more months past. I reach out and again waited and finally they told me it was sent out. Didn't recieved it til a month and half later. And it was the wrong vehicle. So again reach out. It has been 2 1/2 months going on 3. And remember there is 30 day return policy. I haven't heard or received a single word. Spent $150 on trash that I'm stuck with. Below 0 stars for everything. I want my money back here is my email if your reading this instaclowns my order #6438

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

They failed to ship for 5 weeks

They failed to ship for 5 weeks. I canceled the order and canceled my charge. They shipped a week later. I returned it until opened. They shipped it back.
This company is a complete failure imho...

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

INSTA TINT...ABSOLUTE GARBAGE !

Why did I not read these reviews before ordering !! Great concept but they dont work. Spent most of day installing these as I am a perfectionest...glue is awful to work with...after complete window goes up and down twice...third time it catches and rips off....played around for hours trying to solve issue...bottom line they do not work...unhappy...been requesting a refund for 2 months now...nothing but excuses ! GARBAGE PRODUCT !

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Easy ordering process

Easy ordering process and so was the delivery. I had a few questions before ordering and felt the CS team was present and engaging, didn't gave me any robotic replies.

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Gave me wrong back window for my truck…

Gave me wrong back window for my truck did not give me windshield tint at all. Then when I contacted them they responded with “For the windshield, it seems like there has been an issue with the fulfillment as it is still marked as unfulfilled” and said they would look into the rear window. And get back to me two weeks later nothing. This company is a scam. Also it took over a month before it got here.

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Not as advertised

Poor communication from the get go. Took 4 weeks to receive the order. The advertisements are very misleading. The tint is very cloudy and distorting to look through and it has to adhere to a double sided tape you put on at the top of the window. The tint sheet does not stick to the glass in any other way. It’s also very fragile. With a paper towel the tint sheet scratches. I threw it in the trash after I saw how it looked. Very misleading product. Would not recommend it at all

September 10, 2024
Unprompted review
Rated 1 out of 5 stars

Placed a order for 2 vehicles took them…

Placed a order for 2 vehicles took them 17 days to ask about the details of my order took a month for me to receive my order only to get half of my order asked for a refund on what i didnt receive and I've been ignored about it for a few days now it's been a problem the whole
process tint quality is horrible the customer service is horrible wouldn't recommend this place to my worse enemy

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Placed a order with instatint in March…

Placed a order with instatint in March 2024, after numerous attempts to contact them with a update I finally got a reply in July where I was told told my order will be done in the next 1-2 week… it’s now been 7 months since placing my order and more attempts to contact them are just being ignored and still nothing received.

I would advise to avoid at all cost. Definitely the worst company I have ever experienced.

October 6, 2024
Unprompted review
Rated 1 out of 5 stars

Instatints are thieves

They stole my money on April13,2024. After approx 50 emails and messages via Instagram, still no product, no refund. They keep sending the same form email stating sorry for the inconvenience my request for refund is under review.

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered tint for my car in mid August 2024

I ordered tint for my car in Mid August. Unlike other reviewers I did receive it in about 6 weeks. I opened the box and took the tint out to dry fit to the car only to find that the front and rear passenger windows were cut wrong. The front windows extended 10" past the centre pillar, the rear windows were not even for my car. I was also completely missing the rear quarter panels. Only the rear window was a perfect fit. I emailed the company 2 days after I received the order when I noticed the error and every other day since then but have yet to hear back. I will soon be pursuing a charge-back with my credit card company though not certain I will get this given that the order was delivered.

October 4, 2024
Unprompted review

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