They answered the phone to answer my questions prior to me purchasing their product (a nice change from chatbots). All the paperwork was in place. The packaging good and the product excellent and a... See more
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Guy brown, (sales manager) went out of his way and above and beyond to help me. I wil certainly recommend that colleagues etc buy from guy. I asked many silly questions and literally dissected... See more
I would give Guy and Instrotech a lot more stars if I could. This is a professional outfit selling top quality equipment at the right price. I can honestly say that the Temperature analyser worke... See more
Having ordered a fluke mft which was shown as in stock, was then told it would take 2 to 3 weeks to arrive due to lack of stock.i then cancelled the fluke mft and ordered a megger mft which arrived pr... See more
Company replied
Company details
Information provided by various external sources
Instrotech is an authorised distributor for a wide range of electrical & environmental test equipment from Fluke, Megger™, Chauvin Arnoux, Martindale, Seaward, Flir & many other test equipment manufacturers Instrotech was founded in 1984 and its staff have many years of experience in identifying customers' needs and providing appropriate solutions. We believe selling the right piece of test equipment for the job within the constraints of your budget ensures repeat business. Our customers range from self employed craftsmen to national contracting firms, from schools to universities, from PAT testing specialists to industrial maintenance engineers and from local authorities to government departments. We cater for all electrical testing applications from 17th Edition & PAT Testing to High Voltage & Power Analysis. Our test equipment range is complemented by a variety of back-up services including calibration & repair, PAT Training Courses, Test Equipment Hire & Telephone Support. Delivery & Returns Shipping and Handling, within the most of the UK, is free of charge. For orders below £100 nett, free delivery is a Royal Mail 3 - 5 day service. If the Royal Mail free shipping option is selected, delivery times are not guaranteed and will be subject to your local postal delivery service. A next day service is available for orders below £100 nett, this is charged at £7.50 ex VAT. Orders above £100 nett will qualify for free timed delivery automatically. This will either ship via our current courier, UPS or by first class registered post, depending upon the size and weight of the item. Some outlying and offshore postcode areas will incur a higher delivery charge and increased transit times. We offer a 14 day no quibble money back guarantee on all products bought on the site. All we ask, is all items you wish to return are unopened, unused and as we sent them to you. Once we have received and inspected the returned products we will refund your payment within 7 days where possible.
Contact info
Unit 12, Imperial Park, Imperial Way, WD24 4PP, Watford, United Kingdom
- 01923 442244
- sales@instrotech.com
- instrotech.com
4.3
Excellent
223 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good old style customer service
They answered the phone to answer my questions prior to me purchasing their product (a nice change from chatbots).
All the paperwork was in place. The packaging good and the product excellent and as advertised
March 27, 2026
Tried to place an order and was accused…
Tried to place an order and was accused of being a scammer
June 16, 2025
Unprompted review
Reply from Instrotech
Hello, thank you for the feedback. Unfortunately we are unable to take orders over the phone for certain high-risk items, this has been a long-standing policy for Instrotech and most other test equipment distributors. Apologies for the misunderstanding, you can always order online from our website.
Great service
September 30, 2024
I needed a quick course for a temp…
I needed a quick course for a temp engineer and Instrotech were there for me. easy to book, access and do
June 19, 2024
Delivered as promised
March 12, 2024
Great fast service items came the next…
Great fast service items came the next day - Thank you.
February 23, 2024
Fantastic company to deal with!
Fantastic company to deal with!
Whether it purchasing items or getting them calibrated, always been super helpful and a great company to deal with. Jamie W, Jamie B, and Shelley have been brilliant in all my requests and communication is always first class!
July 19, 2023
Unprompted review
Just fine
Ordered a Fluke test meter following a search on internet, having previously purchased from Instrotech, and their price being competitive, they were my obvious choice.
I was not disappointed, goods well packed delivery as quoted, can’t ask for more.
September 2, 2022
Good and quick service overall
August 29, 2022
Placing order was brilliant
Placing order was brilliant. Delivered on time. Good product.
August 10, 2022
item was purchased to be used outside…
item was purchased to be used outside the UK. Agent was not helpful in facilitating VAT refund.
August 2, 2022
Excellent
Very fast smooth and efficient transaction. Item exactly as described at a great price, whats not to like?
July 11, 2022
Good service!
June 10, 2022
Ordered a tester for delivery
Ordered a tester for delivery. It didnt arrive. The company were really pro active in resolving the issue. Would be confident to recommend and use again
June 5, 2022
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