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Rated 3 out of 5 stars

Sales person lovely. Once initial proposal signed, it was incredibly difficult to get a callback (particularly when wanting to upgrade our system prior to install). When would phone, admin would alway... See more

Rated 5 out of 5 stars

Can't fault Instyle solar from the start to finish! To begin journey with sales , Mark Cecato was prompt and upfront explaining everything in a way we could understand. The tradie team led by Lu... See more

Company replied

Rated 1 out of 5 stars

I have a 6.6 system sold at 8000 dollars plus. Immediately it was put up I started sharing what I have achieved at 6,000 plus not realizing I signed an agreement for 8,000 plus. I almost had a panic... See more

Rated 5 out of 5 stars

We are so pleased with the installation of our new solar system completed this week by Mark, Jed and Conor. They were super professional, cleaned up when they were done and showed me how to download... See more

Company replied

Company details

  1. Solar Energy Company

Written by the company

We are one of Australia's largest Solar suppliers, providing solar solutions to both homes and businesses throughout QLD,NSW,SA, VIC & WA. We will tailer a solution to suit your needs, budget and yearly power usage.


Contact info

3.2

Average

TrustScore 3 out of 5

276 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

happy customer from Hornsby Heights

Mark certainly went the extra mile for us..... I’m really happy with my solar installation...... wish I’d done it sooner!
I’ll be recommending Instyle to my friends.
I was especially happy when I got my first electricity bill!!!!

March 25, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Heather - this is so great to hear. We are so glad Mark went above and beyond and teams have impressed you so much. It's also great that your seeing savings already. Enjoy that extra cash coming your way.

Rated 5 out of 5 stars

Julian

Julian

Great service, excellent and helpful
I was surprised that Instyle solar was happy to pay for the out of pocket expenses to have my meter upgraded, since i didn't own a smart meter
This was a surprise

March 20, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Srini, Thank you for your wonderful review. It's great to hear our teams have gone above and beyond to provide you with a professional service & more than expected. Enjoy those savings!

Rated 5 out of 5 stars

Mark really knows his stuff when…

Mark really knows his stuff when dealing with solar installations. He wont sell you what you don't need and is very quick to respond to any questions regarding the product. Highly recommended.

March 20, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Bruce, Thank you for your very kind review. Mark is an exceptional Solar consultant and always goes the extra mile for our customers. Enjoy those savings coming your way!

Rated 5 out of 5 stars

Very easy to do

Very easy to do, Mark was thorough with his numbers and explaination, we now are running with better than budgeted results.
Installation was fast and very professional, guys went the extra mile with some branch removal for better sunlight exposure.
Cant recomend them enough.

March 19, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

This is wonderful, thank you, Bruce! Mark is a very dedicated Solar consultant and looks after our customers very well! Enjoy those savings coming your way :)

Rated 5 out of 5 stars

Great value and exceptional service

Great value and exceptional service. David and Cameron in the Gold Coast office were very accessible and remained very helpful even after installation. Thankyou very much guys.

March 18, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi David & Maree, thank you for your kind words, we are very proud of our team and we are glad they have delivered as you expected. Enjoy the savings coming your way!

Rated 5 out of 5 stars

Great work

Great work, team was very professional at all times, kept me updated at all stages of the process. Highly recommended

March 12, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Excellent to hear, thank you for your review Mitchell

Rated 4 out of 5 stars

Nice style

From start to finish, Instylesolar has been very helpful. From the guyz who fitted it( they were top blokes) to the sales staff. I could not be happier. Keep up the great work 👌. Jeff

March 9, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Great to hear, thanks Jeff!

Rated 5 out of 5 stars

Every single individual that we dealt…

Every single individual that we dealt with through the whole process was the utmost professional. From the receptionist who booked our first appointment, right through to the installation team and the follow up advisors. Martin who took us through how the system would work and how much solar we would need was so informative and made us feel completely comfortable in choosing Instyle Solar to do the job.
Can't recommend them highly enough.
Megan

March 9, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

This is a wonderful review, thank you Megan! We are so impressed that each and every team showed you the professional service and informative experience that we do best. We are so pleased that you've had a great experience with our teams. Enjoy the savings coming your way!

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, everyone was friendly. Work was done with great efficiency and professionalism.

March 8, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Thank you for your review Jason. This is wonderful to hear.

Rated 5 out of 5 stars

Great Service and Communication

Great service and communication, friendly staff and being kept informed on all aspects of installation and what we could expect in savings

March 4, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Tony, this is great to hear & we thank you for your review. Our team's point of difference is their informative run-through of all info so our customers have the complete learning experience with their solar installation.

Rated 5 out of 5 stars

Easy to deal with

Very professional

March 4, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Great to know our team were very professional with your solar experience Karim - thank you!

Rated 5 out of 5 stars

Very happy with the service and the product :)

Thanks Brock (Salelsman) for opening our eyes to solar. Very happy with the service and the solar product :)

March 4, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Great to hear Derek - Brock is a very professional salesman and we are glad he has provided you with a thorough Instyle Solar experience!

Rated 4 out of 5 stars

Very smooth installation and very…

Very smooth installation and very professional service.

March 4, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

This is great Leigh - we love to hear about the professional service that our sales and installation teams provide our customers one-on-one. Enjoy those savings!

Rated 5 out of 5 stars

The installers went out of their way to…

The installers went out of their way to help us with defective roof tiles. Everyone has been reliable and friendly. I will recommend to my family and friends!

March 3, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Hope & Gavin - thank you for this amazing review. We love to hear that you're so happy with our team, that you would recommend our company and services to others - it can't get much better than that! We hope you enjoy that extra cash from the electricity savings!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. The install was very professional neat and tidy. No mess was left behind

February 27, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Greg, this is music to our ears. We love to know our Installers are doing their very best for all customers. Enjoy those savings!

Rated 5 out of 5 stars

amazing and reliable system delivered

Great team who provided detailed presentation that answered all of my needs, and helped me make an informed decision.

Extremely pleased with the reliable solution provided. I am now making money from the energy company rather than paying.

Thanks InStyle team.

February 26, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Daniel, we are thrilled to know your experience with us from the initial sales consultation, through to install has been excellent. Our professional team do their best to give all customers the 5 star service and experience. Enjoy your savings!

Rated 5 out of 5 stars

very efficient

InStyle provided detailed information and were prompt and efficient in their delivery

February 26, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

This is great to hear John - your review is very much appreciated!

Rated 5 out of 5 stars

Julian Van DER Waal came to talk to us…

Julian Van DER Waal came to talk to us after my husband had phoned him and organised an appointment. Julian went through everything answering all our questions and there were lots.. he didn't waver once. We asked he answered. We decided to go with it.. approved application within minutes paper signed . The installers came about 3 weeks after and were very friendly even patted our very boisterous fur baby. They were all done by just after lunch and the system was working straight away... I am so happy with the whole deal. I will be recommending them to everyone... Thank you Julian.

February 20, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

This is excellent Kevin - and very much appreciated! It's so great to hear your experience with Julian and our install team has been so thorough and professional. We are thrilled to know that your so pleased that you will refer our company and services to family and friends - we can't ask for more than that! Enjoy those savings and thank you for your review!

Rated 5 out of 5 stars

More than happy

The consultant that came for the quote was more than friendly and helpful he had it all sorted and worked out to my full benefit in no time and the installers were efficient and helpful and very infornative and left the site just as they found it very pleasant efficient company to do business with and follow up calls to make sure i was still satisfied with the system would recommend anytime

February 20, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Stephen, this is a wonderful review, thank you for being so honest. It's great to hear your experience from sales through to install and beyond has been so informative, professional and thorough. Enjoy those savings!

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