While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Sales person lovely. Once initial proposal signed, it was incredibly difficult to get a callback (particularly when wanting to upgrade our system prior to install). When would phone, admin would alway... See more

Rated 5 out of 5 stars

Can't fault Instyle solar from the start to finish! To begin journey with sales , Mark Cecato was prompt and upfront explaining everything in a way we could understand. The tradie team led by Lu... See more

Company replied

Rated 1 out of 5 stars

I have a 6.6 system sold at 8000 dollars plus. Immediately it was put up I started sharing what I have achieved at 6,000 plus not realizing I signed an agreement for 8,000 plus. I almost had a panic... See more

Rated 5 out of 5 stars

We are so pleased with the installation of our new solar system completed this week by Mark, Jed and Conor. They were super professional, cleaned up when they were done and showed me how to download... See more

Company replied

Company details

  1. Solar Energy Company

Written by the company

We are one of Australia's largest Solar suppliers, providing solar solutions to both homes and businesses throughout QLD,NSW,SA, VIC & WA. We will tailer a solution to suit your needs, budget and yearly power usage.


Contact info

3.2

Average

TrustScore 3 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

InStyle has impressed

I engaged 3 providers when looking for the best overall solution and InStyle was by far the most impressive.
Great to see a large company staying true to the stuff that made it successful back when it was only small. Still putting customers and quality first.

November 17, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Adam, thank you so much for the kind review! Enjoy your savings from the system!

Rated 2 out of 5 stars

Buyer beware the sales pitch is just a gimmick!

The sales pitch was great and I was told that I would make a profit of $188 per quarter (salesperson did say oh you will probably get $200 but for official purposes $188) The actually profit from the first full quarter was $46. I was a bit miffed and questioned it and they took no responsibility as it was only an estimate based on my previous history. Basically they don’t care once the deal is done and they put it back on me saying my habits must have changed. Which they have not! Also the estimated time to recoup my $7500 investment was 3.5 - 4 years. Not true at this rate it will take at least 7 years. Bargain with the quoted price as my first estimate was $9000 for 6.6 kw system. My feed in tariff is 0.15. I’m paying 0.24 outgoing

October 30, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Sharon,

We are disappointed having read your review. We understand that during the initial consultation you were given an estimate on how much credit you will be receiving per quarter from your solar expert. Please keep in mind that these figures can only be estimated because we are not in charge of how much power is used in your home. Power usage is something that can, and usually does, change all the time, so for us to actually promise a certain figure would be impossible, hence the estimate.

One thing Instyle Solar can and does promise, is the performance of your Solar PV system. Based on the figures that were given to you during the consultation, it is evident that we have delivered our promise of solar performance based on the potential of the system and high quality workmanship.

We always stand by and take ownership of our work and if something ever goes wrong, we will always take accountability. However in your case, Sharon, we have done everything we possibly can to ensure that you are not paying a cent for power, with a fully functioning and effective Solar PV System.

Please do notify us if there is ever a fault and we will go above and beyond to have your issue resolved.

Rated 5 out of 5 stars

We couldn’t be happier with our choice…

We couldn’t be happier with our choice in choosing InStyle Solar to install our new Solar System. InStyle we’re very helpful in explaining everything and showing us the savings we would be able to achieve. Unlike our old solar system we owned which was not performing the way it should. The consultant that they sent to our home was very Friendly, Professional and Informative and made the switch very simple which we found really accommodating putting our minds at ease because we are time poor with work. We would Highly recommend InStyle Solar to anyone looking into getting solar for there home you honestly need to look no further. Thanks again team!

October 11, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

This is wonderful to hear Dave! We appreciate your kind words and we are thrilled to have impressed in all areas to make the process seamless for you. Enjoy the savings coming your way.

Rated 5 out of 5 stars

Even when I was unhappy Instyle remain professional.

I was given Instyle Solars information from a friend when talking about solar systems. From the beginning of the consultation to the final install the service and communication have been excellent. There was a stage where i thought the system was not performing as advertised and i raised my concerns with Instyle. Instead of being defensive they were very helpfully and provided me full details of my systems performance for that period and mapped it back against what i was originally told and the system was actually performing better that i thought. I also had there electrical work check by my electrician and he was also complementary of the professional work. Over all very impressed and glade i made the decision the go with Instyle

September 24, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Scott, we really appreciate your review! This is wonderful to hear. We try our best to accomodate our customers regardless of what their query or concern is. We want to ensure our work is done to the highest standard and if anything doesnt appear to be, we are the first to want to recify that. We hope you enjoy the savings coming your way.

Rated 4 out of 5 stars

Great company to do business with

InStyle Solar I found to be very friendly & professional. They happily answered any questions & returned calls quickly on the rare times the person I was dealing with was unavailable.
All staff were great including the installers
I highly recommend InStyle Solar

September 22, 2021
Unprompted review
Rated 5 out of 5 stars

Professional team, excellent customer service

The process of getting solar can be confusing and difficult. However, the team from Instyle Solar made it so much easier. They are with you every step of the way and will answer your inquiry in a timely manner.

Most of my communications with Instyle are by email (great for those who dislike talking on the phone), and the only time I had to get on a call is with I make the switch to a different energy provider in the later stages of the process.

There are different choices of hardware you can choose from based on your budget, and so far they are performing better than expected.

I would recommend anyone to go through Instyle Solar to start their journey on getting solar for their properties!

September 16, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Dennis, what a review! Thank you so much for your kind words, we are so happy to have impressed with our effort in all areas. Enjoy the savings!

Rated 5 out of 5 stars

From the first phone call, great service

From my first phone call, till after the installation, great service.
The sales rep, George, came out and explained everything.
I had many questions, George was able to any question that i asked of him.
Would definitely recommend.

September 15, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Vienna, This is wonderful news, we're so glad you had such a wonderful experience with our team. Thank you so much for your review! Enjoy the savings coming your way.

Rated 5 out of 5 stars

Cannot fault this company From the…

Cannot fault this company From the initial enquire to the consult to the fitting All the team were informative and made the experience an easy one

September 14, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Bobbie, this is great to hear, we thank you for your kind words!

Rated 5 out of 5 stars

Quality and Professional Service

The quality of the product and customer service is one of none. Would recommend instyle to all my friends in needs.

September 14, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Great news Robert! Thank you for your encouraging review. Enjoy the savings coming your way.

Rated 5 out of 5 stars

Instyle Solar equals Awesome Service

Instyle Solar are a professional and honest organisation that installed the solar system quickly and efficiently. The system has been in place for over a month and it is working really well. I am pleased with the outcome and professionalism of all the staff that attended my home before, during and after the installation. From Scott at the beginning of the process to Mark and his team who installed it, to the follow up visit by Tom and Kurt who attended to make a repair of my roof and finally to Gary the painter who made good the damage to the ceiling. I must mention the telephone staff who were very kind in taking messages and following up the escalation process on my behalf. Thank you.

My interactions with my account manager David was superb. Any questions either by email, message or phone were quickly attended to and dealt with quickly. You can imagine the stress when I realised I had a leak in my roof and in the middle of all the recent storms, when this was reported to Instyle Solar they quickly attended my home with a no quibble and can do will do attitude. It certainly put my mind at rest and all issues were resolved really quickly.

This is an honest and true statement of the service that I received. I cannot recommend Instyle Solar enough, they are awesome.

Thank you so much for the excellent outcome folks.

September 14, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Simon-Peter, Thank you for such an indepth and informative review. We really appreciate the kind words and we are thrilled to have impressed in all areas of the business. Our team are very experienced and their knowledge is the best in the industry. We hope you enjoy the savings coming your way!

Rated 5 out of 5 stars

In style solar is fabulous

We had a 6.6kw solar system installed by InStyle solar. Removed old system and took it away installed new one. Communication and installation dates went without a hitch. Cleaned up and polite installers. Why would you use anyone else first power account proved to us we did the right thing.

September 14, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Sharyn, what a great review - thank you! We appreciate your kind words and we are thrilled to have impressed you in all areas of the business. Enjoy the savings coming your way.

Rated 5 out of 5 stars

Amazing service

Amazing service, informative staff and friendly and professional installation. Can not fault the team, the whole process was smooth and really reassuring that this was a good decision for us. Thank you Rory and thank you to the whole team!

April 8, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Sarah, we thank you for your amazing review. We are glad to hear our teams have delivered the true Instyle experience! Enjoy the savings coming your way.

Rated 5 out of 5 stars

Instyle Solar - Premium Solar. You get what you pay for!

Instyle Solar are the consummate professionals of Solar industry in QLD. I did my research before contacting these guys, and when Brock Bowen arrived and went through absolutely everything with me, I knew I had picked a great Aussie company that are in business for all the right reasons. Brock went above and beyond to put me at ease at every turn and put no absolutely no pressure on me to make an on the spot uninformed decision. I honestly cannot recommend these guys highly enough, let the numbers speak, as they make it a no brainer in the end. I said to myself before I met with Brock, I would not be making an on the spot decision, but in the end it was me who said let’s do it! Thanks Brock and the rest of Instyle sales team.

March 19, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Kent, we thank you for your amazing review & putting your trust in our teams. We are so glad to hear our teams have delivered the true Instyle experience! Enjoy the savings coming your way.

Rated 5 out of 5 stars

Great service and installation team. Love my solar team.

From the first appt with them I had a wonderful consultant( Hugo) who explained everything in clear detail. Worked out with us what we needed and when it would be done. Even showed right then where they would be installed on the roof. The installation team were here on time and they cleaned up after themselves. Would definitely recommend this group to anyone.

February 28, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Thank you Joanne - this is great to hear!

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Great to work with

February 8, 2021
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Jeremy, we thank you for your review and we are glad our teams have been able to deliver a professional service and meet all expectations for you.

Rated 5 out of 5 stars

The job was done in a timely manner and…

The job was done in a timely manner and the mess was all taken away. Super happy with job now it's time to see if we really are going save.

December 17, 2020
Instyle Solar logo

Reply from Instyle Solar

Hi Clinton - great to hear & yes we'd love to know about the savings you've been able to achieve with your system.

Rated 5 out of 5 stars

From the first phone call I could tell…

From the first phone call I could tell I had finally found a company that understands what the customer needs from a Solar installer. The on-site representative helped us find a great solution for our home that not only accommodated the financials, but importantly met the technical and cosmetic requirements to fit with our home design...something others had failed to do and was the reason we hadn't purchased before. The installers were on time, efficient, friendly and technically excellent. Our system is working to the specification of the design and we are happy we've made the change. Instyle Solar is a company you can trust and I'm happy to recommend them!

December 14, 2020
Unprompted review
Instyle Solar logo

Reply from Instyle Solar

Hi Emma, your review is wonderful and we thank you for including such detail. Enjoy those savings!

Rated 5 out of 5 stars

In style solar were awesome

In style solar were awesome. They explained everything clearly, gave clear instructions for what’s going to happen. It was an excellent process from start to finish.
Thanks in style solar.

December 8, 2020
Instyle Solar logo

Reply from Instyle Solar

Thank you Annemarie! This is a wonderful review and we appreciate the kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look