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Rated 3 out of 5 stars

Sales person lovely. Once initial proposal signed, it was incredibly difficult to get a callback (particularly when wanting to upgrade our system prior to install). When would phone, admin would alway... See more

Rated 5 out of 5 stars

Can't fault Instyle solar from the start to finish! To begin journey with sales , Mark Cecato was prompt and upfront explaining everything in a way we could understand. The tradie team led by Lu... See more

Company replied

Rated 1 out of 5 stars

I have a 6.6 system sold at 8000 dollars plus. Immediately it was put up I started sharing what I have achieved at 6,000 plus not realizing I signed an agreement for 8,000 plus. I almost had a panic... See more

Rated 5 out of 5 stars

We are so pleased with the installation of our new solar system completed this week by Mark, Jed and Conor. They were super professional, cleaned up when they were done and showed me how to download... See more

Company replied

Company details

  1. Solar Energy Company

Written by the company

We are one of Australia's largest Solar suppliers, providing solar solutions to both homes and businesses throughout QLD,NSW,SA, VIC & WA. We will tailer a solution to suit your needs, budget and yearly power usage.


Contact info

3.2

Average

TrustScore 3 out of 5

276 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Happy with our solar transition to…

Happy with our solar transition to date!
Brock was very helpfull with advice and information to guide us through the process, the install crew Kestrel and mate were awsome, just need Ergon to do their part and we will be on the winning side of our power bills!
Regards
Dennis & Rhani

November 4, 2020
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Reply from Instyle Solar

Hi Rhani & Dennis, thank you for your awesome review! We are thrilled to hear your experience has been so great across the board.

Rated 5 out of 5 stars

The staff were friendly and helpful…

The staff were friendly and helpful with all the information and knowledge to help me choose the best system for my needs. The installation crew were punctual and helpful and the job was completed quickly and efficiently. Customer service was excellent.

November 4, 2020
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Reply from Instyle Solar

Hi Aidan - what an awesome review, thank you!

Rated 5 out of 5 stars

Instyle Solar provided excellent service

Instyle Solar provided very good service and communication. Installation was excellent and on time. Follow up support, attention to detail and tier one products are definitely something to inspire confidence.

November 2, 2020
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Reply from Instyle Solar

Hi Graeme, this is wonderful to hear, thank you for your brilliant review.

Rated 5 out of 5 stars

great information from the sales team

great information from the sales team , good support from the aftersales team keep us up to date with updates on instalation ,great service from the instalation team , absolute professionals great work from sales to instalation .looking ford to many years of power savings

November 2, 2020
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Reply from Instyle Solar

Excellent - thank you Gregory! Enjoy the savings coming your way :)

Rated 5 out of 5 stars

InStyle solar are really good

InStyle solar have been extremely professional, highly efficient and customer friendly.

November 1, 2020
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Reply from Instyle Solar

This is excellent to hear, thank you for your review Manick!

Rated 5 out of 5 stars

Awesomr

From the first conversation to the meeting with Isabel, everything was very professional and explained so I could understand. I had no hesitation in getting my Solar installed by these guys and the team that came out were fantastic. I will definitely recommend instyle to everyone.

November 1, 2020
Unprompted review
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Reply from Instyle Solar

Hi Martin, this is awesome to hear, we are so glad your experience has been so wonderful. Enjoy the savings coming your way.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, installers where on time good communicator great work neat and tidy workmanship.

October 31, 2020
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Reply from Instyle Solar

Hi Richard, this is great to hear - thank you for your review!

Rated 5 out of 5 stars

Go solar

I have had a great experience from the start to the end . Bryan Adams was my consultant and it was a pleasure dealing with him .Bryan has been very patient and helpful in the whole process explaining all...and I had a lot of questions .
The instalation process was also smooth.
now to wait and see the results 😊

October 31, 2020
Unprompted review
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Reply from Instyle Solar

Hi Sapna, Bryan is a brilliant sales consultant and very knowledgeable when it comes to Solar. We are so glad you've had a wonderful experience and we hope you enjoy the savings coming your way!

Rated 5 out of 5 stars

Great installation team

We attempted to get solar in 2019 but the installer informed us that the roof was too old and brittle. Fast forward a year, a new roof and we re-engaged with InStyle Solar to get solar installed. Good customer service and on install day it was the same installers as previously. They did a fantastic job, were pleasant and made the process quote easy.

Only negative was the sales person called a number of times and didn't leave a message. I didn't answer or call back as I suspected it was spam.

October 30, 2020
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Reply from Instyle Solar

Hi Natalie, thank you for your review. Its great to hear from a customer who can compare a few interactions with our teams and how they have performed. We are glad you ended up with Solar. Enjoy the savings coming your way!

Rated 5 out of 5 stars

Bryan and David were just great and…

Bryan and David were just great and helped with all the questions we had. The installers were very friendly, efficient, and tidied up everything perfectly after they finished. Overall a good experience.

October 30, 2020
Unprompted review
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Reply from Instyle Solar

This is great to hear, thank you Sung!

Rated 5 out of 5 stars

Good tidy insulation and fast…

Good tidy insulation and fast professional job would recommend you guys to anyone interested in solid

October 29, 2020
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Reply from Instyle Solar

Thank you Murray - we love that our teams have been so professional that you'd be happy to refer us. Enjoy the savings coming your way!

Rated 5 out of 5 stars

Very happy with the services and the…

Very happy with the services and the installation.The boys did a good job .So happy and thank you to Sharon with patience by answering our phone calls as well.Thanks

October 28, 2020
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Reply from Instyle Solar

Hi Filomena, this is great news. We are glad the team have performed well and have been able to help and support your queries along the way! Enjoy the savings coming your way.

Rated 5 out of 5 stars

AMAZING

AMAZING : Thankyou Instyle Solar. For years I'd contemplated getting solar but it was all a bit daunting. We had been approached by multiple providers all claiming to have the best system and the cheapest product. Despite their sales pitch I was still uncertain and had questions - none of which were answered which further left me in doubt. I decided to make my own approach to Instyle Solar and I'm glad I did - for many reasons. The entire SOLAR program was not only explained thoroughly to me by the representative, but I was left feeling like I had a much greater awareness of the benefits of installing a system.

There was no "hard sell" or pressure which was a lovely change to what we'd experienced previously. We felt confident in the product and the after sales offered at the time. The entire experience from initial phone call to initiate our consultation right through to the installation process was seamless.

It took me more than 5 years to make enquiry into Solar and I'm glad I did. I hope this review gives another person the confidence to not only choose to go with Solar but to make a conscious decision in contracting a fantastic organisation ( eg. Instyle Solar ) to complete the task. You'll be glad you did and surprised by experience. I couldn't recommend them more highly.

Thankyou Instyle Solar - all the way from the initial call taker right through to the installers. What a great experience and fantastic job. Very impressed.

October 27, 2020
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Reply from Instyle Solar

Hi there, well we are equally impressed with the amazing recount of your experience with our teams and how they have been able to provide you the certaintly you needed to persue solar. We hope you are enjoying the savings and the benefits of solar power. Thank you!

Rated 5 out of 5 stars

Great Sales Team and Great Install

At first I was hesitant about getting solar but thought we really need to start making our Earth a better place. After a lot of information gathering and time wasters, a good friend said Mark C is into Solar and you grew up together. Once I touched base with Mark it was seamless. Mark took the time to explain how it all worked and what savings we could make. He answered all my questions any concerns we had including installation. The installation guys were fantastic, really nice people and nice workmanship on the job. We will be recommending the Instyle Solar team to anyone that’s in need.

October 26, 2020
Unprompted review
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Reply from Instyle Solar

Hi Davis, thank you for your awesome review. Mark is a very experienced Solar consultant and surely provided you with a very in-depth understanding, which is fantastic. We are so glad you made the leap to solar and can now see the cost and environmental benefits of having solar power. Enjoy the savings coming your way!

Rated 5 out of 5 stars

Utter perfection from the start

The whole process was seamless from the very informative and friendly chat to booking and having the very friendly guys on site. Very impressed with the professionalism. I highly recommend Instyle Solar!!

October 26, 2020
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Reply from Instyle Solar

Thank you so much Emma!

Rated 5 out of 5 stars

Great Team and awesome service

Everyone from the staff on the phone to the install team were awesome to deal with and nothing was a hassle. Bryan Adams the Sales consultant was great with follow up calls and explanation on the system.

October 26, 2020
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Reply from Instyle Solar

This is great to hear - thank you Russell!

Rated 5 out of 5 stars

Satisfied happy customer

max the salesman was so efficient following up my electrical meter box combining 2 meter into one, he keep texting/calling to check if everything is ok. One instance after the meter box was replace we didnt have hot water, i text max even its saturday afternoon he got the electrician to come and fix the problem. I also like their emails updating me what will happen next before & after installation i dont have to worry calling them up, it all explained in the email, I also receive few calls to a very friendly katie updating me the installation date. The 3 installer james & team are professional they know what they're doing. i know i made the right choice dealing with Instyle solar a prestigious company, they handle it very professional, i wish i have known them long time ago as i put off putting solar because i read bad reviews and most company have so much customer complains, but when i read the instyle review i said this is the one i feel confident. I will definitely refer them to all my neighbours & friends with no hesitation. They are more than 5 star company.

October 24, 2020
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Reply from Instyle Solar

Wow Elen - what a review! Thank you so much for your brilliant recount of your experience with us. We are also thrilled to hear that our teams have all delivered the very best service to you. Please enjoy those savings coming your way!

Rated 5 out of 5 stars

InStyle solar are very professional and…

InStyle solar are very professional and helpful in any area from answering all my questions to organising time s and date thru to the actual installation. The installation team did a very good job, very professional indeed, and had the care of my roof top in mind during the install. The electrician I think his name is Micheal was very thorough with running me through the apps and showing me how it works. I wouldn’t hesitate to recommend them, they use great products and provide a great service.

October 23, 2020
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Reply from Instyle Solar

Thank you Pierre, your review means a lot, we appreciate it!

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