Insulationspecialistsltd Reviews 

6
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6)

6 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic job from initial visit and…

Fantastic job from initial visit and giving Quote through to having the works done , great communication , great workmanship and obviously great results which makes a change , had loft insulated and exterior walls done in Properla masonary creme , massive difference ,highly recommend the products and the company...

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best insulation company

If you are looking for Insulation and a good company look no further I'm very happy with Insulation specialists , they came and done my loft and insulated my exterior wall , it had made a big difference , very efficient and reasonable, I highly recommend them...

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! Sorted my insulation out for me. I’m pleased with Elijah’s work. A kind & friendly person. Will definitely use this company again. Fab!

March 27, 2026
Unprompted review
Rated 2 out of 5 stars

Weather proofing insulation??????

Two men came to 'paint' (insulation paint???) on my 3 outside walls at a cost of £5520. At first I was quoted over £5000 which I said was too expensive, so he gave me a 20% discount (???). However when I got the invoice/receipt (he wanted the money up front!) it came out at £5520. I queried this and he said he had to add on 20% VAT. It needed 2 coats they said and it had to be done in dry weather. They came the following Saturday. However, a few days later my neighbour asked if they were coming back as they had missed a wall of 8 bricks down over my car port. I sent photos to prove this and they said they would come back and redo it. This has not yet been done (it has been several weeks) due to the bad wet weather we have had. So I am still still waiting. Feel that this is overpriced. I am getting some expert advice about the finished 'water proofing' (this is just what I would call it) to see if this has been done correctly. Wouldn't use them as they are very pushy (one of them works for another company and they obviously get orders from working for the other company).

January 10, 2026
Unprompted review
Insulationspecialistsltd logo

Reply from Insulationspecialistsltd

Hello Mrs lowe , ive got to say very disapointted with your review about us especially as you was very happy first of all with our Price as the industry rate for this type of insulation was much more and you rightly said we gave you a 20% discount of which you very happy as i showed you online the going rate for this kind of insulation , you claim we wanted the money upfront first of all we do not ask for our clients to pay upfront its not how we operate as we are a honest fair company and would only take a 20% deposit and balance on completion and
in fact looking at the contract we didnt even take any deposit from you it was when the job was finished we took the full balance , secondly we couldnt finish the walls as it started raining of which you was explained too about everything before we left and we agreed with you that we would come back on a dry day as it has to be applied when its not raining of which you agreed to , you signed and dated a satisfaction note to say that you have viewed and that you are completely satisfied with what we have done so i don,t understand this review we even done extra work cleaning the front porch windows and all the back of the conservatory , we have since returned and completed all works and hope that you are now satisfied.
Unfortunately we have no control of outside interference neighbours or famiy members regarding works or
Prices especially when they don,t know whats agreed and whats involved in the process of works.
I hope as you have again signed that you are happy and satisfied that we can move on and apologies for any delays in finishing your job and for any misunderstanding , but rest assured we would rather a proper job and application done properly than a failed process.
Thank you for your business and understanding.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look