InsuranceHub Leavitt Agency Reviews 

3,966
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional. Many highlight their prompt response times, with questions and concerns often addressed quickly and efficiently. Reviewers appreciate the personalized service, where agents take time to understand needs and explain coverage options clearly. This approach often leads to finding customized plans that offer significant savings without sacrificing protection. Customers consistently report excellent overall service, highlighting the ease of doing business and the team's dedication. Many people feel well-supported, with agents going above and beyond to ensure their insurance needs are met.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Customers had positive experiences with customer service, consistently praising agents for being... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and efficient support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and efficient... See more

Price

Reviewers mention positive feedback about price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Diana Villatoro is truly amazing. I had several questions about my business policy and several changes that needed to be made. Diana was able to answer all my questions, contact FMCSA on my behalf and... See more

Rated 5 out of 5 stars

Robyn Roberts was quick to return my request for a call back. She was quick to set up a meeting with us to answer questions and start getting quotes. Finding a broker that is a good fit for your compa... See more

Rated 5 out of 5 stars

Diana villatoro Is my agent, she is so good and always helping me manage my commercial policy, and a timely matter responding. Great person and a great insurance agency overal!Thank you very much!

Rated 5 out of 5 stars

We have had a great experience working with Nichole Hagan. She has been responsive, knowledgeable, and friendly in updating our auto and homeowner insurance. Thanks to her, we found some savings and u... See more


Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

InsuranceHub Leavitt is a technology-driven insurance agency designed to bring you the national resources, experience, problem-solving skills, and key insurance company and underwriting relationships that will result in an effective risk management strategy. We have a very simple goal: to make insurance easy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,966)

503 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not good anymore.

Not good anymore.
The absolute worst! Save yourself time and money. They do not respond for weeks, make excuses for not responding, and if your policy drastically and incorrectly increases you will not be notified by them. Made several requests to shop rates. They ignored it and refused to acknowledge the requests. After many requests and months asking for assistance on overpayment they finally properly responded with what they needed. I provided this next day. I was refunded $40 after 4 months and $600 in overpayments. I was told the insurance will not back date that far. I just got another bill and it's still incorrect. They are the most unprofessional insurance company I have ever worked with. We have 2 commercial policies for many years with this company. Don't bother with the co-owner Brad Rowe as a last resort either when his staff fails you. He will not respond and could care less.

June 11, 2026
Unprompted review
InsuranceHub Leavitt Agency logo

Reply from InsuranceHub Leavitt Agency

After reviewing your comments, we believe this review may have been intended for a different agency. We do not have anyone by the name of Brad Rowe associated with our agency and we are unable to locate any record matching the situation you described.

We take customer service concerns very seriously and would welcome the opportunity to investigate further if this review does pertain to our agency. Please contact us directly with your policy information so we can review your account and assist you at 678-619-1961.

If this review was posted in error, we respectfully ask that you update or remove it and post it with the correct business so the appropriate organization can address your concerns.

Rated 5 out of 5 stars

Stellar Service!!!

The Nolan group provides stellar service in every transaction. The Team goes above and beyond to get the best quotes and makes sure all my insurance needs are covered. They are always friendly and welcoming. Thank you for being easy to talk to and understanding!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brett Pierson

Brett Pierson, made my experience of switching auto carriers as smooth as butter! He’s very knowledgeable with everything and has great patience as things can get confusing. Great guy to work with and glad to have him as my agent!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Brett Pierson and Insurance Hub

Insurance Hub came highly recommended to us from a friend who's been a long-time client, and we've been extremely happy with their services! Brett Pierson is our agent and he's fantastic. He found us great rates and thoroughly explained each policy, always happy to answer any questions we had. I'd recommend him and Insurance Hub to anyone!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with InsuranceHub is for…

My experience with InsuranceHub is for a Commercial policy. I work directly with Tamara Warzecha, her customer service and prompt service is incomparable to any agent I have seen. I would highly recommend her to anyone seeking a policy for personal or Commercial.

Thank you Tamara!!!!!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I wish I could give them more STARS

I wish I could give them more STARS.

Everything about insurance is stressful, especially when you were with State Farm for over 30 years and they pull out of California!

I am so thankful that Insurance Hub has a HUGE TEAM of amazing, dedicated agents to assist us. Each and everyone of their team has made me feel like I am their only customer. I don’t know how they do it, but I feel like I am really being held through the process. Angi, Lauren, Lindsay and Stephen are AMAZING!

If you are looking for an experienced team to follow through with finding you the BEST insurance quotes and guide you ALL along the way, then give them a CALL.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have worked with Brett and Becki this…

I have worked with Brett and Becki this past month for my insurance needs. Brett has helped me get multiple rental property insurance policies, including umbrella, auto and primary home. He has been an absolute pleasure to work with. He has been extremely responsive, easy to work with and I no doubt intend to work with both of him from here on out. I would highly recommend working with them!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Brent Ferguson

My experience with InsuranceHub was excellent! I was required by my apartment complex to obtain renters' insurance before my move-in date, and Brent was able to get me a renters' insurance policy for a competitive rate. He was very attentive and overall provided amazing service every step of the way. I appreciated that he took the time to send over my declarations page so I could provide proof of coverage to the leasing agents and made the binding process seamless.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

I went to the office and was introduced…

I went to the office and was introduced to Brent. He asked me questions about each element of the different insurances that I wanted. He got 3 different Company quotes and provided them to me. Explained the merits of each Company and the offers. This was the first time that I ever had to shop for insurance since my husband passed. He was thorough, competent and extremely helpful. With 3 different policies, got me the same or better coverage and it is costing me appoximately $3500 less than previous coverage.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Note of Appreciation

I have been a client of the Insurance Hub for many years. I have always found them to be very efficient. My most recent experience may be the best. My agent, Lynn Day was very responsive to my insurance needs. She followed up several times to make sure everything was completed as I desired. Thanks for helping me with Insurance for my new home.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Insurance made simple.

We have auto and home insurance through InsuranceHub Leavitt Agency. Our contact person there is Katrina Smith who is always helpful and knowledgeable. It's always a pleasure speaking with her.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Insurance has always been a pain

Insurance has always been a pain to deal with. Working with Angi to make sure my business has the insurance needed to meet my contracts was a breeze. She took the time to read through them and offer coverages and recommendations that met their requirements.
Angi is easy to talk to, takes the time to explain the ins and outs and makes the entire experience painless!

May 26, 2026
Unprompted review

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