int.toucheprive.com Reviews 

53
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Dear Customer Service, I am contacting you regarding order #EU22917 After inspecting the items, I found that the quality is extremely mediocre and not up to standard. I have attached several ph... See more

Rated 2 out of 5 stars

I ordered two products, which were sent in separate packages. One of them arrived, but the other one was also fully paid for and has been stuck in “processing” ever since. I have contacted customer se... See more

Rated 1 out of 5 stars

Still no refund for order EU20864 although it is marked as delivered back to them days ago. Customer care doesn’t reply to multiple emails about return RMA# TM60W21R. DO NOT ORDER FROM THIS SELLER!... See more

Rated 5 out of 5 stars

I am happy that Touché has return service from USA. I was worried at the first my return, because Touché return system didn’t give me any receipt or barcode etc when I delivered my purchase to deliv... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

Touché's story began when a group of young designers from Istanbul aimed at revolutionising the way the next generation of women wear clothes. The fading popularity of mainstream brands, the repetitive and mundane designs of the old industry have pushed Touché to pursue a reformative path for young women who have a constant desire to be differently elegant. We followed the rising trend of modest fashion in the world and blended it with our touch of modernism, which allowed for a unique style to emerge. With Touché, modest fashion is no longer an archaic way to dress. Modern and modest designs coming together for the first time with Touché was met with great enthusiasm by the market. Since our story began in 2014, Touché has reached a network of around 200 sales points in over 30 countries and 5 continents with its unique story, high quality fabrics and reasonable prices. Our mission is to spread our free spirit and innovative designs all over the world and show that women can be modest without having to sacrifice their modern, young, chic, sporty and colourful attributes. The Art of Turkish Fabric and Textiles All Touché models are produced with a selection of highest quality Turkish fabrics. Turkish fabric and textiles industry is one of the leading in the world, in quality and in its sheer size. Turkish Cotton Turkish cotton is a premium long-fiber cotton grown exclusively in the Aegean Region. The long fibers yield stronger and smoother threads than regular cotton, and Turkish Cotton becomes even softer and more comfortable over time. Quality and Health All fabrics used by Touché go through a meticulous inspection phase before entering production. With Touché, you can rest assured that the products you buy do not cause any harm to your skin and health.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

53 reviews

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2.5

All reviews

(53)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

They never state that I have to pay…

They never state that I have to pay import fees because the address they use is in Europe. Then I got a letter from DHL that I have to pay €43! After communication with costumer service they never explained why I had to pay. They never refunded this payment. After I returned some items they told me that they haven’t received it. I have send a proof of return and still waiting for my money. This was my first and last time ordering from this aweful shop!

June 24, 2022
Unprompted review
Rated 3 out of 5 stars

My experience

Modesty:I always look for modest clothes meaning that they're long and not so tight. Most dresses and skirts on the website cover 3/4 of the legs only and I'm looking for full-length clothes.

Style and design: I also prefer elegant "lady-like" outfits, and even if they were casual, I'd always like them to state "elegant".Hence, I would be pleased if you added more clothes like that. Honestly speaking, this collection is way better than the previous ones color and pattern wise, it's more simple with few colours and patterns and looks better to the eye. One suggestion could be is to add simple floral styles more.

Price: Frankly, the prices are really expensive and not encouraging me to buy. I believe that if you lowered the prices a bit you could hit a wider audience.

Website: the website is nice, organised, and easy to surf.

Thank you all at Touché Privé, and I hope you take my review into consideration.

February 26, 2022
Unprompted review
Rated 3 out of 5 stars

Simple items are pricely

Prices are too high for some simple and/or basic items. Not very affordable for everyone compared to other online shopping websites.

February 26, 2022
Unprompted review
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