While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been using intelligent labs for probably 20+ years. They are tops in their delivery and vitamins. I will not go anywhere else for certain vitamins. I tell ppl about their fish oil all the time... See more

Company replied

Rated 2 out of 5 stars

Intelligent Labs has a great product in their Ultra Pure fish oil. It has the right ratio of EPA to DHA, No enteric coating so it dissolves properly. all at a good price point. Unfortunately, they won... See more

Company replied

Rated 5 out of 5 stars

Just an amazing product and reasonably priced. I've been taking this supplement for over 2 months and definitely feel a difference in sleep, energy and how my mind processes daily tasks. As... See more

Rated 5 out of 5 stars

We thought my daughter was lactose intolerant until we found this probiotic. She can now eat regular ice cream with no problems! We tried many probiotics before this, and they seemed like placebos.... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Written by the company

A family supplement company that specializes in high-quality dietary supplements and uses pure ingredients with no artificial fillers. We have 3rd party testing, passion for science and love for all our customers!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Claimed ingredients not correct

I can only give one star. I reached out to the support team with a query about MagEnhance, specifically addressing the claim of 468mg elemental magnesium per serving, as provided by Intelligent Lab:

• 72mg from 1000mg of Magnesium-L-Threonate (Magtein)
• 207mg from 690mg of Magnesium Glycinate
• 189mg from 630mg of Magnesium Taurate

However, upon calculating the average percentage of elemental magnesium in each form of magnesium (using figures provided in one of their own blog entries "Magnesium Glycinate vs L-Threonate vs Taurate: What’s The Difference?"), the results differ:

• Magtein typically contains about 8.3% elemental magnesium, aligning approximately with the provided figure for 1000mg.
• Magnesium Glycinate typically contains about 14.1% elemental magnesium. For 690mg of Magnesium Glycinate, the calculated elemental magnesium is 97.59mg, notably different from the stated amount.
• Magnesium Taurate typically contains about 8.9% elemental magnesium. For 630mg of Magnesium Taurate, the calculated elemental magnesium is 56.07mg, again significantly different from the provided figure.

When adding these values (83 + 97 + 56), the total is 236mg of elemental magnesium per serving. This discrepancy of 232mg compared to the claimed value of 468mg raises concerns about the accuracy of the advertised claim.

Despite reaching out to the support team several times, I have not received a response, leaving this important matter unresolved and in need of clarification. It makes it difficult to trust this company.

November 10, 2023
Unprompted review
Intelligent Labs logo

Reply from Intelligent Labs

Hi Gigi,

We appreciate you bringing this to our attention and sorry for the delay in getting back to you.

Your feedback is very important to us, and we wanted to make sure we gave you the most accurate information possible about our reformulated Magenhance. So we had to do a deep dive with our manufacturer and product manager to get all the details just right.

You should have received an email with the updated label by now. Please take a look and let us know if you have any other questions.

Once again, we're incredibly sorry for the delay and any frustration this has caused. We really appreciate your understanding, and we'll make sure to be more responsive in the future.

Intelligent Labs Team

Rated 5 out of 5 stars

Everything is listed

Everything is listed, ingredients and amount of capsules/tablets, and I can order online, not wait until the store receives it. Thank you! So far, I have not had a negative encounter.

October 31, 2023
Rated 5 out of 5 stars

Quick delivery....a shipment tracking…

Quick delivery....a shipment tracking method would be good

October 27, 2023
Intelligent Labs logo

Reply from Intelligent Labs

Hi John, Thank you so much for this feedback. I'll make sure to pass on your feedback to the team so we can keep making things better.

Rated 5 out of 5 stars

Easy to order and prompt delivery.

Easy to order and prompt delivery.
However, would like option to delay delivery, when necessary.

September 30, 2023
Intelligent Labs logo

Reply from Intelligent Labs

Hi Barbara, Sure thing! Feel free to connect with us at support@intelligentlabs.org and we can certainly help with this request :)

Intelligent Labs Support

Rated 5 out of 5 stars

Awesome

Price was great for a quality product. Very fast shipping.

October 3, 2023
Rated 5 out of 5 stars

Daily brain support

Our entire family of 6 use MagEnhance daily to support our general health and brain health. We have kids with autism and other cognitive deficiencies and we really made an effort to support best brain health which we feel MagEnhance really supports. We will continue to use MagEnhance for our lives.

September 5, 2023
Rated 5 out of 5 stars

Awesome

great website, ingredients are clearly marked on the bottle (which was a deciding factor when I purchased from Intelligent Labs), offer a clean product without all the "bad" stuff and price was within normal limits of merchandise.

September 5, 2023
Rated 1 out of 5 stars

Very poor indeed

Having been very interested in trying this company's MagEnhance supplement have contacted them 3+ times requesting information about their heavy metal testing. Absolutely no reply whatsoever, so obviously not interested in new customers who have real questions about products. Wouldn't touch them with a barge pole if they're manufactured in the US with no transparency about the above or any respectable customer service.

August 9, 2023
Unprompted review
Intelligent Labs logo

Reply from Intelligent Labs

Hi KH!,

We are terribly sorry about this. Our support team is always willing to assist both new and existing customers in every possible way that we can. We can also send certificates of analysis as well as third-party testing results to our customers upon request. Our apologies if we missed receiving your email. Can you please resend them to support@intelligentlabs.org and we will surely prioritize it. Speak soon!

Intelligent Labs team

Rated 4 out of 5 stars

Website is bit clunky but

Website is bit clunky but once I figured it out, order process was easy.

August 5, 2023
Intelligent Labs logo

Reply from Intelligent Labs

Hi Tom,

Thank you for your feedback about your website experience, sorry if it wasn't 100% seamless but we will do our best to improve our checkout process.

-Intelligent Labs team

Rated 5 out of 5 stars

First choice for any supplements!

I have used many supplement products by many different companies over the years and none of them come close to the level of quality and service that I have seen in Intelligent Labs.

Their service is exceptional with fast response times and at least where I am at the shipping is often within 24hrs.

The quality of product has never been an issue. I use MagEnhance to help with sleep. In fact, I've managed to get at least a half dozen other people using the product as well for this reason(it does make for some really vivid dreams which can take some getting used to at first).

I also use the Omega3s and have never had any of the fishy after-taste/burps that you can get with some other brands, and they have a nice coating on them that makes them a lot easier to get down.

The Turmeric seems to be working really well. I've always been a big fan of Turmeric and was taking it before I switched to this brand a year ago. I take a bit more than the "recommended" amount, however I haven't been sick with so much as even a cold in over 5 years now, largely because of it.

There really isn't a bad product in their lineup and I'll continue to go to them first for anything I need. I'm just hoping they'll come out with a D2K3 supplement soon, or a good multivitamin with a large dose of that in it!

July 29, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look