Interbridge Mortgages Reviews 906

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, making the entire process easy to understand and stress-free. People frequently highlight the exceptional customer service, noting the friendly, responsive, and supportive approach of the team. Consumers are particularly impressed with the speed and efficiency of the service, with many mentioning quick turnaround times and a straightforward user experience from start to finish.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the speed and efficiency of... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

User experience

Customers had positive experiences with the user experience, consistently describing the process as clear,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication... See more

Based on these reviews

Rated 5 out of 5 stars

The process was very straightforward and much less stressful than I thought it would be. I applied through a broker and the communication with both broker and lender was always really quick and effici... See more

Company replied

Rated 5 out of 5 stars

Very good customer service experience. Received documents quickly through the post to sign together with a prepaid business reply envelope to send back. Funds were quickly sent to our account within 3... See more

Company replied

Rated 5 out of 5 stars

It felt daunting at first doing something like this for the first time but it was not as bad as I thought. Communication was good. Everything was explained so well from start to finish. The entire pr... See more

Company replied

Rated 5 out of 5 stars

It was an excellent experience but felt once the payment was made an email should have been sent to me to confirm the amounts paid out to each consolidating account. Otherwise, I am very pleased wi... See more

Company replied


Company details

  1. Mortgage Lender
  2. Financial Institution
  3. Non-Bank Financial Service

Written by the company

Launched in early 2024, Interbridge Mortgages is a new and innovative second charge lender. Our team have been working in the UK second charge industry for decades and have a wealth of experience. Interbridge Mortgages’ aim is to help customers find the right financial solution via our network of broker partners. Whether customers need to consolidate debt or make home improvements, Interbridge Mortgages offer a range of second charge mortgage solutions and will always aim to provide best in class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

906 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience with…

Excellent experience with Interbridge,processed our loan very quickly as needed,couldn't of made it any easier,thank you

April 14, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

We're really pleased to hear you had a positive experience with us Chloe. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

It felt daunting at first doing something like this for the first time but it was not as bad as I thought. Communication was good. Everything was explained so well from start to finish. The entire process was also quick, straight forward and easy to understand.

March 31, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

Thank you for sharing your experience Seniesh and taking the time to leave us a review. We're glad to hear we were able to help.

Rated 5 out of 5 stars

Thank you

Exactly what I wanted

April 3, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

We're really pleased to hear you had a positive experience with us Lee. Thanks for leaving a review.

Rated 5 out of 5 stars

Very good experience 5*

Very good experience with these, if you have everything they ask for you are delt with very quickly and professionally, would definitely recommend 👍🏻

April 9, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

We're delighted to hear you would recommend us. Thank you for your feedback Matty.

Rated 5 out of 5 stars

The whole process was made so simple…

The whole process was made so simple and effortless. The team did a great job.

March 31, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

We're delighted to hear everything went well for you – thank you for sharing your experience.

Rated 5 out of 5 stars

Very efficient

Very efficient , helpful and overall an excellent service

April 8, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

Thank you so much for the positive feedback Vicky, great to hear how we helped.

Rated 5 out of 5 stars

Dept consolidation

I am very pleased with the service and the managing payments to consolidated parties.
Thank you

March 31, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

Great to hear your experience, thanks for taking the time to leave us a review Ian.

Rated 5 out of 5 stars

Would recommend

The whole process from start to finish was so easy and straightforward. We were kept up to date with each step in the process by our case manager

March 28, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

We're very pleased to hear you were happy with our service. Thank you for sharing your experience.

Rated 5 out of 5 stars

Good service

Good service

March 25, 2026
Interbridge Mortgages logo

Reply from Interbridge Mortgages

Thank you for your feedback Steven. We appreciate you taking the time to leave us a review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look