Interest Pod Reviews 

262
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the remarkable ease of navigating the ordering process for personalized items. Many buyers also express satisfaction with the wonderful product quality, noting that the fabric feels comfortable and the transferred pictures look amazing. Some people were dissatisfied with delayed shipments, missing packages, and a lack of helpful responses from customer support teams when trying to resolve issues. Other consumers additionally noted receiving items featuring unexpected design differences, such as incorrect colors or a disappointing print quality compared to online previews.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that custom items feature high-grade... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy navigation, fast... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive on time and shipping is... See more

Website

People report ambiguous experiences with website, as some customers found the platform easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my shirt!!! I am my kiddos biggest fan ❣️ nice quality material and super fast shipping. PS already ordered another shirt.

Company replied

Rated 5 out of 5 stars

The T-shirt I ordered was exactly what I wanted. High quality fabric and beautiful transfer of the picture. I would recommend interest pod to anyone.

Company replied

Rated 5 out of 5 stars

Easy ordering process. Product received in a timely manner. Exactly the size I wanted. This is not a three dimensional product. Flat, but looks three dimensional.

Rated 5 out of 5 stars

my order was received and delivered quickly. The shirts i had made are for a special time for our family as we spend a week together cheering on my 7 yr old grandson. I am so excited to share the shi... See more


Company details

  1. Clothing Store
  2. also in
  3. Decoration and Interior Design Store
  4. Poster Store
  5. Quilt Shop

Written by the company

We created InterestPod with one purpose in mind: Make Your Loved Ones Feel Special At Interest Pod we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs.


Contact info

3.8

Great

TrustScore 4 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(262)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In my case it was a welcome surprise to have no issues. …

In my case it was a welcome surprise to receive everything I asked for. The correct size, the information printed on the shirt was correct, delivery was timely. These may sound like meanial things but I have delt with vendors whereby everything ordered was incorrect.

September 28, 2023
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Frankfmiles,

We're glad you have a great experience with our products and service. We really appreciate you taking the time to share your feedback and being so open with us. Customers like you made our business possible and we look forward to a future business with you.

We wish you and your family all the best!

Best regard,
Interest Pod

Rated 5 out of 5 stars

Loved my product!!

Loved my product!!! Fast shipping. Will definitely be ordering from this company again.

September 20, 2023
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Viola Hobbs,

We're glad you have a great experience with our products and service. We really appreciate you taking the time to share your feedback and being so open with us. Customers like you made our business possible and we look forward to a future business with you.

We wish you and your family all the best!

Best regard,
Interest Pod

Rated 4 out of 5 stars

Very good business to work with

Customer service is awesome I gave 4 stars only because there is nothing on the front of the shirt to go with what’s on the back it felt unfinished but it does look just like advertised very nice!

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order on 8/3/23

Placed an order on 8/3/23. Three weeks later, there is absolutely no status update, and no shipping info. Ordered a shirt for a retirement party, and allowed almost FOUR WEEKS for delivery, and there is NO info as to when/if it might be received. Total scam; delivery times listed on site say 2-4 days for production, 5-7 for delivery. If that was true, I’d have had item 4 or 5 days ago, worst case scenario.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

Interest Pod is not professional or reliable!

It has been three months since interest pod did not send out my FATHER OF THE BRIDE replacement T-shirt on time (before the wedding) and they have not given me an answer as to why it was never shipped out BEFORE
THE WEDDING as Jasmine, the customer service officer, promised.

I have emailed them for three months now asking for an answer because this was a one time shot for me and I believe now they have blocked me.

They did give me my refund after my shirt was never received in time, and they sent me a free T-shirt long after the wedding (which was clearly no longer needed) just to try and make this right.

But they’ve never apologized,
or given me a reason as to why it wasn’t shipped out ON TIME as they confirmed it would after they messed up on my original order.

Ghosting me is not very professional for a business such as this. I would never use them again and I would encourage others not to as well.

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Very Impressed

High Quality Material and Incredible 3D Graphics. I got this for my brother who is a Marine Vietnam Veteran and he absolutely loved it! The quality of the shirt is amazing and my brother commented how soft it is.The 3D graphics are Incredible, He loves the fact that it has his name on one sleeve and his rank on the other. It also says Vietnam Veteran on the right breast plate and has an awesome Marine Corp Emblem running from top to bottom on the left breast plate. Very cool shirt!

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Their customer service was beyond…

Their customer service was beyond amazing. I ordered the wrong design on a shirt for my husband. I attempted to cancel it but it was too late as I already put the order in. When I contacted them through email they responded very quickly and said it was too late to cancel but to send in the new design that I wanted and that they would send me that free of charge as well. I was very thankful and amazed that they would take the time to do that for me. They sent the new one but it turns out I ordered the wrong size as well, again my mistake. I emailed them back and they once again responded quickly and sent me ANOTHER shirt. I cannot express how much I appreciate their amazing customer service and the design of the shirt turned out really nice as well. I was very happy with this company and their service and products.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Quality Product

The t-shirt I ordered my husband was even better than expected, and it arrived on time. I will definitely order again!

May 19, 2023
Unprompted review
Rated 1 out of 5 stars

Do not waste your time or money with this company

I ordered two different shirts from this company. I received two shirts exactly the same. when I dealt with customer service, I was told that they were not at fault, but they would give me % off it I wanted to buy another shirt. All I was looking for was the right one I ordered. After several emails back and forth, they just stopped responding. I would never buy from here again, and hope nobody else has to deal with them either. Save Your Money!!!!

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great company …

Quick service just a few days between order and receiving!! Quality of shirt is very good. Very happy would definitely order again and recommend!!

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

I placed the order

I placed the order, and within 1 hour I changed my mind. I emailed customer service, because with a second rate company like this, they dont make it easy to cancel, and requested a refund. They said there is no way to cancel an order once it’s placed. I had to wait till it was delivered, then had to return it and wait for them to process it, and then it would only be an 80% refund.

Finally, it arrives and I reach out to find the same customer service agent to find the shipping address to return the item to. Of course, the website has just about everything you need EXCEPT what you need. After a LOT of inefficient back and forth, the agent finally informs me that because it was a custom item, they don’t accept returns! That’s why I was trying to cancel it literally the day of the order.
Then, has the nerve to say “Thank you!”.

Such a Mickey Mouse organization. The whole ordeal lasted about a month.

I have a lot of mothers I buy gifts for, and I have (I hope) a lot of buying opportunities in front of me, and I will not be using this company for any of them.

Poor customer service or shady policies irk me to no end. They are so worried about securing that one sale that they don’t care about return customers.

EDIT

They don’t allow you to reply to their responses, so here is my reply:

No thank you. I have just given my mom the item, even though it’s not what I wanted to give her. I gave you the opportunity to help me during our weeks long email chain (feel free to research and respond on that). You (the company) declined my request. You don’t get to help me now that you’re in the public eye. As I said, I won’t be doing business with you any longer, so you don’t have to act like you care.

June 1, 2023
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Customer,

Thank you for reaching out to us. We apologize for any confusion caused. In order to assist you further and locate your order, could you please provide us with your Order ID information? Once we have the necessary details, we will promptly contact you via email or SMS to address your inquiry. We appreciate your patience and cooperation.
Thank you so much!!

Rated 5 out of 5 stars

Perfect Mother's Day gift

Mamalorian - Great concept and quality
The Mamalorian was a perfect Mother's day gift. We got lost of fun comments about it walking around a theme park. Only thing I'd recommend is offering different eye colors, but I understand the amount of colors impacts the printing cost. We love the purchase!

April 30, 2023
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Jhearilin Hembra Del Rosario

We're glad you have a great experience with our products and service. We really appreciate you taking the time to share your feedback and being so open with us. Customers like you made our business possible and we look forward to a future business with you.

We wish you and your family all the best!

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