Interflora New Zealand Reviews 7,547

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, especially the fresh and well-arranged flowers, often noting they exceed expectations and match online descriptions. The delivery service is frequently highlighted for its efficiency, timeliness, and the helpful updates provided throughout the process, even for rural or international addresses. Many consumers find the online ordering process easy and straightforward. However, some people were dissatisfied with the product quality, mentioning that flowers did not resemble the pictures, arrived wilted, or were missing specific elements. A few other people also felt that the delivery service was occasionally delayed without proper communication, and some noted issues with the inclusion of sender information or personal notes.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the beauty and freshness of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the promptness,... See more

Order

Clients share positive opinions on order. Many customers found the online ordering process easy and... See more

Quality

Users describe positive interactions with quality. Many customers received beautiful, fresh flowers that were... See more

Service

Customers had positive experiences with service. Many reviewers expressed appreciation for the fast,... See more

Based on these reviews

Rated 5 out of 5 stars

Thankyou for the beautiful flowers which were delivered to my cousins funeral last Monday. It was very short notice. So we appreciated your delivery at this time to the Church in Rangiora. Fay (Auck... See more

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Rated 5 out of 5 stars

Exceptional service. Easy to order, the florist created the most beautiful bouquet,clearly made with care and attention to detail, all the way to how they were wrapped. Delivered on time, with upd... See more

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Rated 5 out of 5 stars

My Mother received the flowers mid morning and was delighted. When I saw them I was delighted as the bunch was much bigger than I expected. The flowers were incredibly fresh and so bright, very C... See more

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Rated 5 out of 5 stars

I sent one Valentines 12 doz red roses. Pefect blooms, card printed with beautiful words, smaĺl packet to add to water to keep the Roses perfect. Easy on line ordering quick safe delivery.

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Rated 5 out of 5 stars

I was so happy with the process on placing an order for Flowers for my Sisters Birthday as well getting them delivered to her home in Auckland - the process from start to finish was very simple & then... See more

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Rated 5 out of 5 stars

Happy with service and product provided. Arrived on time and exceeded expectations. Recipient was very happy to receive. Ordered the night before and the order was futilely and sent out at short notic... See more

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Rated 5 out of 5 stars

My friend and her husband were delighted with the beautiful summer bouquet, delivered quickly to an out-of-the-way address. I received update mails so knew the delivery was on its way. Very happy with... See more

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Rated 5 out of 5 stars

My neighbour who received the flowers was super impressed with how lovely the bouquet was. It included some flowers that are not common-place. Ordering was easy and delivery reliable

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Rated 1 out of 5 stars

I saw the flowers I ordered and sent to someone who needed comfort and peace! The flowers did not look like the flowers in the picture as intended and paid for! I am very upset and disappointed to not... See more

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Rated 5 out of 5 stars

I had a hassel free experience ordering some beautiful flowers for my mothers birthday. This was organised in Auckland for delivery in Christchurch. They were delivered on time as arranged. My mot... See more

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Rated 5 out of 5 stars

Excellent service. The flowers were delivered on time and the flower arrangement looked better than I imagined so I am very happy. Recipient was also very happy with the flowers, thank you so much.

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Rated 5 out of 5 stars

Such a great experience. Ordered the flowers from New Zealand and they were delivered to my family in Singapore the next day. The flowers looked beautiful. Will definitely use again.

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Rated 5 out of 5 stars

I sent my sister flowers and chocolates for her birthday and she was delighted. I’d tried to find local businesses to do it but it was too complicated. Interflora came up trumps

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Rated 5 out of 5 stars

My friends were delighted with the flowers, said they where beautiful & by the photo they sent me certainly looked so. Thankyou Interflora well done

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Rated 5 out of 5 stars

Arrived exactly on the day it was scheduled to. Considering the country it was ordered for( China), which is not an easy country to access. Great result and recipient was extremely excited

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Rated 5 out of 5 stars

Best bouquets from inter flora for all occasions value for money very good delivery service made my mums day Recently very happy

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Rated 5 out of 5 stars

Excellent experience , times I’ve used in the passed the flowers are fresh , I don’t drive so it’s so much easier. They are always beautiful and just like photos Thank you.

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Rated 5 out of 5 stars

excellent service but PLEASE can you have real live people answering phones. It can be a nightmare negotiating answer phones, particularly for the older less tech savvy generation. otherwise A1 serv... See more

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Rated 1 out of 5 stars

Second time my gift was delivered withs days of delay even if my order was logged well in advance. There was no communication to notify me of any delays or issues and got the same excuse I had last... See more

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Rated 5 out of 5 stars

Sympathy flowers deluxe, the bouquet was beautiful with a lovely combination of soft white and greens. Very fresh flowers and well presented.

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Rated 5 out of 5 stars

Beautiful bouquet and very happy with the delivery Being able to send flowers on valentines day makes it an amazing website alone

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Rated 5 out of 5 stars

Super easy to order online. I purchased flowers for a funeral and was able to receive the same day delivery which I appreciated as it was in Kaikohe.

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Rated 5 out of 5 stars

Unfortunately an order fell through with another company - I ordered after 12pm and they fulfilled their promise of delivering on the same day. Very happy with the service.

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Rated 2 out of 5 stars

03.03.2026 Thank you for your reply. To avoid any confusion, I’ve updated my original comment for clarity. On the form, there is a separate section titled “Who’s it from,” which indicat... See more

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Rated 5 out of 5 stars

This is the first time I have ever sent Flowers sent to New Zealand. It was an easy process & had a positive feedback from the recipient.

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Rated 5 out of 5 stars

The flowers my Mum received were absolutely beautiful. Exactly like described when ordering. They really made her day

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Rated 1 out of 5 stars

Flowers were left outside our business overnight we waited at the shop until after 5pm Flowers were not even close to what were ordered

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Rated 5 out of 5 stars

Flowers were beautiful. My niece sent me a picture of them . Thank you so much 💓. I showed my friend at work and said you can always rely on interflora to give you quality and service... Thank... See more

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Rated 5 out of 5 stars

Easy to purchase. Great communication. Fast, on time delivery. Made my sister's day. Thank you! Will order from you again

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Rated 5 out of 5 stars

Ordered on line - Super easy to pick flower arrangement, prompt delivery service - lovely flowers arrived - thank you

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Rated 5 out of 5 stars

The online site was straightforward to use and I was able to order what I was looking for. The Orchid was lovely and delivered on the day booked without issue. Thank you, I was very happy with the... See more

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Rated 5 out of 5 stars

Thanks for just being there available - it was an urgent thing that we needed flowers delivered on a Saturday - you were there - flowers delivered on the day- beautiful flowers - easy to organise and... See more

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Rated 5 out of 5 stars

The person who the bouquet was for, was overjoyed with the arrangement. Easy to navigate through assorted styles and prices.

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Rated 5 out of 5 stars

Hi I found your company to be efficient and got the flowers to my friend on time and they were a beautiful bouquet of flowers thank you Rosina

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Rated 5 out of 5 stars

Very happy the boquet was absolutely stunning, delivered on time. Will definitely be using this service again thankyou

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Rated 5 out of 5 stars

Fast, efficient and professional. Very impressed with your handling of my parcel to my mother. Everything was easy, thankyou Amanda

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Rated 5 out of 5 stars

The recipient is always happy to recieve flowers.. Brightens her day and makes her smile…

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Rated 5 out of 5 stars

Very easy to order on line. Flowers were delivered a couple of hours after order made. Exceptional service.

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Rated 1 out of 5 stars

terrible i am very very disappointed. not with what i got but the delivery time i ordered thinking in time for delivery on Monday 16th the birthday day yea i got a email to say it be done tuesaday... See more

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Rated 1 out of 5 stars

I ordered the flowers to be sent for my wife’s birthday who was away in Auckland at her brothers bedside in hospital of life support. I chose a bunch that contained proteas, there were no proteas in t... See more

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Rated 5 out of 5 stars

Super easy to work out online. Great service, quick delivery and beautiful flowers just all round great

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Rated 1 out of 5 stars

Flowers arrived after 2 days wilted and dried out. Emailed on the second day Monday to ask if they knew what had gone wrong but didn't get a reply. The flowers turned up that afternoon and as I mentio... See more

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Rated 5 out of 5 stars

The site was easy to use. My order was delivered within 3 hours and the flowers were absolutely gorgeous

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Rated 5 out of 5 stars

The flowers that arrived were beautiful, just like in the picture and was nice to see. Well done to the florist.

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Rated 5 out of 5 stars

Purchased from USA for delivery in NZ. Easy process, good communication and product delivered on time.

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Rated 4 out of 5 stars

Everything was easy and hassle free. The only thing I would like to see is a notification from courier once the flowers had been delivered, I did received a notification when they were on their way bu... See more

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Rated 1 out of 5 stars

I am still waiting on customer support to reply my email from 2 days ago. Sent and image that didn't look like my flowers and a tracking number that went to an error page. No help when I emailed c... See more

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Rated 2 out of 5 stars

When I placed the order online on Thursday 22 Jan 2026, the website indicated the earliest delivery date available was Saturday 24 Jan 2026. This was ideal as that was the day of my aunt's 90th birthd... See more

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Rated 3 out of 5 stars

Easy to order, but, communication needs improvement. I had ordered a single sunflower to be sent(they were on the website $29. These are a sentimental flower for my daughter. There was no communicatio... See more

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Rated 1 out of 5 stars

I paid for a premium bright bunch of flowers after seeing the photos online of how many approx bright flowers would get sent. What was delivered was a very small bunch, well not even a bunch and onl... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent service and was nice surprise…

Excellent service and was nice surprise present

March 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi Anne! We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas

Rated 5 out of 5 stars

Very prompt

March 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Jo, we want our deliveries to remain fresh and beautiful so we get them out as fast as we can! Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them

Rated 5 out of 5 stars

Excellent service

Delivery. Blooms NZ couldn't compete. Interflora did a fantastic job

March 22, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi Richard, thanks for using Interflora, a brand you can rely on! We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Rated 5 out of 5 stars

Flowers looked amazing

Flowers looked amazing, even better than the website. Card was tasteful and written as per instructions. Delivery was made in a great time. Thankyou

March 20, 2026
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Reply from Interflora New Zealand

Thanks Danne, that is very kind of you to say! Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them.

Rated 5 out of 5 stars

White Orchid Plant No messing ordering online was easy and…

No messing ordering online was easy and the product was received with joy at the opposite end 12000 miles away!

March 21, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Paul, we greatly appreciate your review. So glad we could help with your flower delivery, whether it’s birthday flowers, anniversary flowers, sympathy flowers or just because, our local florists deliver fresh flowers nationwide across New Zealand.

Rated 5 out of 5 stars

SISTERS BIRTHDAY FLOWERS

My sister loved her flowers which arrived on time on her birthday

March 20, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Ken, we are so pleased your sister loved her flowers. Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them.

Rated 5 out of 5 stars

Delivered on time and as promised.

Delivered on time and as promised.
Always a great service and will use again and again.

March 21, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We appreciate this James. thank you for posting a review for us. Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them.

Rated 5 out of 5 stars

Always trustworty

March 21, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi Linda, thanks! We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Rated 5 out of 5 stars

Easy to order and pay

Easy to order and pay, excellent quality of flowers, timely delivery…everything GREAT!!!
Thank you!!!!
Aida Kleffmann

March 20, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you Aida! We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Rated 4 out of 5 stars

Flowers looked good.

Flowers looked good.

March 20, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Catherine, we are pleased to hear that. So glad we could help with your flower delivery, whether it’s birthday flowers, anniversary flowers, sympathy flowers or just because, our local florists deliver fresh flowers nationwide across New Zealand

Rated 5 out of 5 stars

Reasonably priced

Reasonably priced, and arrived on time. Very nice bouquet.

March 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Donna, we are so appreciative of your review. Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them.

Rated 5 out of 5 stars

Thanks for your timely delivery

Thanks for your timely delivery

March 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

You are welcome Penelope. We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Rated 5 out of 5 stars

timing good

timing good

quality of presentation good

good vibes

March 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you Terry, good flowers, good vibes, that is what we are all about! Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them

Rated 5 out of 5 stars

The recipient is always happy to…

The recipient is always happy to recieve flowers..
Brightens her day and makes her smile…

March 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hi Gordon, we are so happy that that flowers bring a smile to her face. Flowers always brighten a dull day! We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Rated 5 out of 5 stars

Great flowers

Great flowers . Prompt delivery . You said and did what you said you would !

March 19, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Rae, what a tongue twister! We really appreciate your review and your order, Interflora makes it easy to send flowers online with reliable flower delivery across New Zealand, including same day delivery in many areas.

Rated 5 out of 5 stars

Prompt and the website was easy to use

Prompt and the website was easy to use

March 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Nic, we appreciate you taking the time to post a review. Thank you for trusting Interflora with your flower delivery, we work with 100 plus local florists across New Zealand to deliver fresh flowers, beautiful bouquets, and dependable same day delivery.

Rated 3 out of 5 stars

Wasn't impressed with the mystery…

Wasn't impressed with the mystery choice very plan and leafy

March 18, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Deborah, we are sorry you were not impressed with the mystery bouquet. We guess that is the risk you take when you order something like that. We feel confident that the Florist would have still delivered something fresh and beautiful. Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them

Rated 5 out of 5 stars

excellent service but PLEASE can you…

excellent service but PLEASE can you have real live people answering phones. It can be a nightmare negotiating answer phones, particularly for the older less tech savvy generation.
otherwise A1 service

March 13, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Ian, did you perhaps call out of office hours? Or perhaps we were busy on the phones taking orders from other customers. We assure you that we are all alive and real here at Interflora and we look forward to talking to you next time! Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them.

Rated 5 out of 5 stars

Just like the picture

The flowers that arrived were beautiful, just like in the picture and was nice to see. Well done to the florist.

March 16, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Ngareta, we appreciate you taking the time to tell us. Thanks for supporting local florists, every Interflora bouquet is made by a local florist in our 140 plus nationwide network, with fast flower delivery and same day options when you need them

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