interior fascination Reviews 48

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I would give 0 if I could but trustpilot doesn’t give that facility. I ordered online, 5 days later I still hadn’t heard anything about delivery, so I phoned and was told business owner would phone m... See more

Rated 5 out of 5 stars

What a amazing company,Victoria was so helpful,I brought 4dinner plates for my daughter from her which up until I spoke to her could only manage to get from abroad,as someone who worked in prestige... See more

Rated 5 out of 5 stars

I ordered a scarf that was out of stock everywhere else that I desperately wanted. I hadn't heard of the company so was a bit apprehensive - but had a great experience. Good communication, lovely pack... See more

Rated 5 out of 5 stars

Each time you visit there'll be something else you need for your home! There's a great range of high-quality products and it's ideal for finding gifts for loved ones. The perfect alternative to... See more

Company replied

Company details

  1. Home Goods Store

Written by the company

Our philosophy is simple, a home should be effortlessly stylish with an emphasis on quality, timeless yet contemporary design produced by sustainable & ethical methods. A huge amount of thought and time has gone into sourcing & selecting inspiring products to become part of the Interior Fascination compilation. Good design is key - in the words of William Morris "Have nothing in your house that you do not know to be useful or believe to be beautiful". This single quote defines the fundamental ethos of our collections, influenced by Nordic aesthetic infused with inspirational Mediterranean lifestyle to deliver a transitional look that is not only modern, fresh & contemporary but classic. I truly believe the well chosen products we buy today will be the antiques of the future.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great price.

Great price point on quality item and very pleased with my purchase.Customer service was excellent.

January 23, 2026
Rated 1 out of 5 stars

DO NOT RISK YOUR MONEY

THEY HAVE HAD MY ITEM RETURNED SINCE THE 12TH DECEMBER & STILL NO REFUND
THEY DO NOT ANSWER THEIR PHONES
MY CARD COMPANY IS HAVING TO RAISE A DISPUTE TO TRY AND GET BACK THE MONEY I PAID (OVER £1,000)
DO NOT RISK YOUR MONEY WITH THIS COMPANY
I WILL UPDATE IF I GET MY REFUND

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Many thanks

Many thanks, the colour is glorious ! I first saw the print as a scarf....and went on a hunt to find other items.And, there you were !

December 31, 2025
Rated 5 out of 5 stars

Company goes the extra mile

The baubles I bought were wonderfully wrapped and came complete with a personalised envelope containing receipt of purchase - handwritten! Makes you feel that the company appreciated the sale.

November 29, 2025
Rated 5 out of 5 stars

Let’s pull together.

Exactly what I ordered and such quick delivery. The packages arrived in perfect condition and I couldn’t be happier with the Christmas crackers.

November 8, 2025
Rated 5 out of 5 stars

Oli pink ruffled cusions

I purchased 2 pink ruffled cusions from this company and they are what I was looking for.
Good quality, very happy with purchase.

They took alittle longer than expected to arrive.
They were presented well with a nice thankyou card inside which added a nice touch.

The only thing was the box was abit damaged but contents were fine.

Would use this company again in the future.

August 23, 2025
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Reply from interior fascination

Hello Catherine, thank you so much for your lovely review. We are pleased to are happy with your cushions. All the best team IF

Rated 5 out of 5 stars

Fabulous service

Fabulous service. My 100 stars bag was wrapped really well with a thoughtful personal message. Would definitely order from them again.

May 13, 2025
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Reply from interior fascination

Hello Heather, thank you so much for your lovely review. We are glad you like the bag and hope to hear from you again soon. 😊

Rated 5 out of 5 stars

Soap mitt for my husband …

The ten arrived quickly and my husband loves it.

April 29, 2025
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Reply from interior fascination

Hello Janis, thank you for your lovely review. We are glad to hear your husband is happy! All the best - team interior fascination.

Rated 4 out of 5 stars

Initial Issues Resolved with Great Customer Service

I originally left a 1-star review after placing an order on March 30th and receiving no confirmation or updates, despite multiple attempts to contact the company. I eventually processed a refund through Revolut due to the lack of response.

However, Interior Fascination later reached out and explained they had experienced a serious technical issue that had affected their website and order systems. Once they became aware of the situation, they were extremely apologetic and offered a clear explanation, a discount, and excellent follow-up.

I’ve since placed a new order, which they have offered next day delivery on, and I really appreciated the personal, thoughtful response and willingness to make things right.

Mistakes happen, and I respect how they handled the situation once they were able to.

March 30, 2025
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Reply from interior fascination

Hello Sean, thank you so much for taking the time out to amend your review. We really appreciate your understanding and glad you have placed a new order. We have forwarded tracking details so this time you should get your parcel!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Arrived very well packed. Lovely candle stick.
Thank you

March 22, 2025
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Reply from interior fascination

Hello Angela, Thank you so much for your kind review. We really appreciate your response x

Rated 5 out of 5 stars

I ordered a scarf that was out of stock…

I ordered a scarf that was out of stock everywhere else that I desperately wanted. I hadn't heard of the company so was a bit apprehensive - but had a great experience. Good communication, lovely packaging and they stock beautiful things. Would definitely buy again, just a shame I live so far from their shop!

January 14, 2025
Rated 5 out of 5 stars

Best company I have every dealt with

What a amazing company,Victoria was so helpful,I brought 4dinner plates for my daughter from her which up until I spoke to her could only manage to get from abroad,as someone who worked in prestige car sales all my working life I was extremely impressed with the fantastic service,great price,delivery as promised and well packed.
Thank you so much
I am sure this will not be the last purchase

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Currently unimpressed!

I would give 0 if I could but trustpilot doesn’t give that facility.
I ordered online, 5 days later I still hadn’t heard anything about delivery, so I phoned and was told business owner would phone me back - they didn’t ! I received an email on 7th day saying it was despatched with a tracking number. Tracking number didn’t work. On day 8, I received 2 emails asking for feedback and today, day 9, I have no idea when the items will be arriving. Currently, I am disappointed and rather unimpressed with your customer service !

December 8, 2024
Rated 5 out of 5 stars

Loved the product

Loved the product. And very well handled with my wife as it was a secret birthday gift. Impressed!

December 5, 2024
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Reply from interior fascination

Hello Alex, Thank you so much for taking the time out to write a review. We try our best to keep those little secrets!

Rated 5 out of 5 stars

Baubles & bubbles party present.

Running a small business myself I totally appreciate what's involved. I was VERY impressed with the bauble candles I ordered, beautifully presented and packaged well. Would highly recommend buying them. Really wish you every success
xxx

November 25, 2024
Unprompted review
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Reply from interior fascination

Hello Kira, thank you so much for your lovely review! We are glad you like the candles and also send you best wishes for you and your business.

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