International Drivers Association Reviews 

3,806
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the exceptionally quick customer service responses received through online chat and email. Many people note that the official website is very easy to navigate and digital documents arrive promptly on the exact same day of application. Some reviewers were not happy with initial technical hurdles, such as experiencing unexpected difficulties uploading pictures or trying to add additional drivers on the platform. However, customer support agents quickly resolved these technical issues and provided friendly guidance to ensure consumers could complete their applications smoothly.

What people talk about most

Staff

People report positive experiences with staff, highlighting the quick and professional assistance provided by... See more

Customer service

Users describe positive interactions with customer service, highlighting fast and efficient assistance... See more

Service

Reviewers mention positive feedback about service, highlighting quick processing times and helpful support... See more

Response time

Clients share positive opinions on response time, expressing high satisfaction with fast and efficient... See more

User experience

Customers had positive experiences with user experience, highlighting the super fast and smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more

Company replied

Rated 5 out of 5 stars

We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the... See more

Company replied

Rated 5 out of 5 stars

I needed my paperwork sorted with a fairly tight timeline, and the International Drivers Association made it painless. Everything arrived promptly, exactly as described. What really made the diff... See more

Company replied

Rated 5 out of 5 stars

It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of t... See more

Company replied


Company details

  1. License Bureau

Written by the company

An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,806)

1,264 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jerald was a big help in the chat!

July 9, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald was a big help during your chat and provided the assistance you needed.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Mr Jerald

excellent service. We are happy with this service.

July 8, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald provided you with excellent service and that you’re happy with your experience.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Good and efficient

I had a very good and efficient interaction with Jam , helping me sending a replacement IDP,
It's not my first interaction with the Team, and every time they were prompt, polite and ready to solve rapidly any requests. Keep up the good work guys!

July 8, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Cristian,

Thank you for your wonderful feedback! We’re delighted to hear that Jam provided you with efficient assistance in obtaining your replacement IDP.

It’s especially rewarding to know that this wasn’t your first experience with our team and that we’ve consistently been prompt, polite, and ready to resolve your requests quickly. Your continued trust and encouragement mean a great deal to us.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great service

Great service. Jerald helped me with my application and cleared my doubts. Also provided a discount voucher. Got my IDP in 10 Minutes.

July 8, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Vikram,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was able to assist you with your application, answer all your questions, and provide you with a discount voucher.

It’s great to know that you received your digital IDP in just 10 minutes. We truly appreciate your support and kind recommendation.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great Customer Service

Jerald was very helpful! I had an issue with my order and he was able to solve it in a couple minutes. Great customer service!

July 8, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Manuel,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was able to quickly resolve the issue with your order and provide you with excellent customer service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald was a great help

Jerald was a great help. Solved my issue within minutes. Great service!

July 8, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was able to resolve your issue within minutes and provide you with great service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Received great support from Miss April…

Received great support from Miss April for the IDP application.

July 7, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Shivam,

Thank you for your kind feedback! We’re delighted to hear that April provided you with great support during your IDP application.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Reychel was very helpful and quick to…

Reychel was very helpful and quick to respond. Allowed me to make the best decision for my trip. Would recommended this route to anyone looking for quick reliable and honest service.

July 6, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Abraham,

Thank you for your wonderful feedback! We’re delighted to hear that Reychel was helpful, responded quickly, and assisted you in making the best decision for your trip.

Your recommendation means a great deal to us, and we’re glad you found our service quick, reliable, and honest.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Thank you for the great service

Thank you for the great service.
Reychel helped me through the process to renew our drivers permit. She was very patient and stayed with me until it was complete.

July 6, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Reychel was able to guide you through the renewal process with patience and support, and that she stayed with you until everything was completed.

We truly appreciate your trust and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Process very fast

Process very fast, assistance from Jerald was very useful. Now I'm waiting for the printed version. I hope everything will work in the usa.

July 6, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Paolo,

Thank you for your kind feedback! We’re delighted to hear that you found the process fast and that Jerald’s assistance was helpful throughout your application.

We appreciate your patience while waiting for the printed version and hope it reaches you soon. Thank you for your support and trust in our service.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Good value for money and great customer experience

I had a problem getting mysecond IDL and Jerald swiftly solved the issue in record time and i had my digital cpoy in 5 minutes. The price was good and the process was easy. Thanks for this....

July 6, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello John,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald was able to quickly resolve the issue with your second IDP and that you received your digital copy within just five minutes.

It’s great to know you found the process easy and the pricing worthwhile. We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 4 out of 5 stars

Simple and fast

The process is very simple and fast. Payment is required at the first step, and I was not able to use the discount, but I immediately asked for help and an assistant named JERALD guided me step by step through the process, helping me finalize the request and answering other questions accurately and promptly.

July 6, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your thoughtful feedback! We’re delighted to hear that you found the application process simple and fast.

We’re especially pleased to know that Jerald was able to guide you step by step, assist you with your discount concern, help you complete your application, and answer all your questions accurately and promptly.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Great Service!!!

I would like to express my sincere appreciation to Jerald from the International Drivers Association Helpdesk for the outstanding service he provided while assisting us with obtaining a replacement driver's permit card.

Jerald was professional, responsive, and extremely helpful throughout the entire process. He communicated clearly, answered all our questions promptly, and ensured that everything was handled efficiently. His willingness to assist and his positive attitude made what could have been a stressful situation a smooth and pleasant experience.

Excellent customer service is not always easy to find, and Jerald is a true credit to the International Drivers Association. Thank you, Jerald, for your exceptional support and dedication. It was greatly appreciated.

July 6, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Lisa,

Thank you so much for your thoughtful and heartfelt feedback! We’re truly delighted to hear that Jerald provided outstanding support while assisting you with your replacement driver's permit card.

It’s wonderful to know that his professionalism, responsiveness, clear communication, and dedication made the entire process smooth and stress-free.

We sincerely appreciate your trust, your kind words, and your support. Thank you for taking the time to share your experience.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Rechel send me rely fast and got my IDP

Rechel send me rely fast and got my IDP
Thanks

July 5, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Gunvant,

Thank you for your kind feedback! We’re delighted to hear that Reychel responded quickly and helped you receive your IDP promptly.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Easy and friendly experience to get my IDP

Super easy to get my IDP and very useful the 2nd person bundle to get the best deal.
Jerald assistance was fantastic and made my experience very easy going. Totally recommended

July 5, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that your IDP application was easy and that you found the second-person bundle to be a great value.

It’s also great to know that Jerald’s assistance made the entire process smooth and enjoyable. We truly appreciate your recommendation and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Support request

Te support agent was very helpful in clarifying issues I had and explained clearly. My issue was resolved quickly and professionally. Great customer service. Thank you !

July 5, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that our support agent was able to clearly answer your questions and resolve your issue quickly and professionally.

We truly appreciate your support and are glad you had a great customer service experience.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Quick respond on chat

Quick respond on chat. I was served by Ms Mayet and her services was fast and helpful for my renewal licence. Thank you so much.

July 4, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Mayet provided you with fast and helpful assistance during your renewal process and that you received a quick response through our chat service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Reychel was very kind and patient with…

Reychel was very kind and patient with my process and very helpful. I am very happy with their service

July 2, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello Felix,

Thank you for your kind feedback! We’re delighted to hear that Reychel was kind, patient, and helpful throughout your application process.

We’re so glad you’re happy with our service. We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Very easy thanks to Jerald

Jerald made the whole process super easy, we received our digital permit in a matter of minutes, he also confirmed all our information and shipping address... Very smooth process!

July 2, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jerald made the entire process easy and that you received your digital IDP within minutes.

It’s great to know he was able to confirm all your information and shipping address, making the experience smooth from start to finish.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

The process was quick and smooth

The process was quick and smooth. Jerald took great care of the process, providing every information that was needed and also Jerald responded to our questions immediately.

July 2, 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that your application process was quick and smooth, and that Jerald provided all the information you needed while responding to your questions promptly.

We truly appreciate your support and kind words about Jerald.

Kind regards,
International Drivers Association

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look