InterServer Reviews 2,417

After several years as a customer, I’m leaving this review to warn others.

The service is periodically unstable, but in the past few days it became almost unusable. Websites repeatedly returned 503 errors, normal browsing was impossible, and at times even cPanel would not load at all.

Support was extremely disappointing. The first reaction was to suggest paid upgrades, despite negligible traffic and no real resource usage. After multiple interactions, nothing was actually resolved.

After years of patience and trust - including sticking with them through earlier issues - the only realistic option left was to migrate everything away.

If you are considering this provider, my honest advice is simple: do not choose it. If you need a reliable and professional hosting service, look elsewhere.
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Update after the answer

Your own senior staff attributed the issue to maybe "Chinese" AI scraping, while this reply states it was resource limits or application behavior. It would help if there were internal consistency in the explanations provided.

If the scraping hypothesis refers to individual sites, the total traffic involved was extremely low - roughly 10-50 visits per day across everything, often less. That makes the narrative difficult to reconcile with the observed data.

The tendency to suggest upgrades was also quite evident throughout the interaction. Up-selling appears to be the default response pattern.

More importantly, these problems have been recurring for years, and no clear root cause has ever been identified. “Continuing to investigate” does not carry much weight when previous reports never led to a resolution.

The support staff were responsive, correctly assessed the problem, and fixed it promptly.

Thank for the help.I understand security concern and good we I into my hosting now.Thanks

I’ve had a good overall experience so far. Technical support has been responsive and helpful, especially during a situation where I misconfigured part of my setup and needed assistance restoring connectivity.

Recently, my account was migrated to a new server, and the transition went smoothly after updating the DNS as instructed. Email and website services are working properly.

In my experience, the service has been reliable and support has been solid when it’s needed.

We have used Interserver to host our church website for several years and have had very good results. They are always quick to respond to questions. We have been so pleased that we just moved our domain name to Interserver as well. I also found their site for account information so much easier to navigate than our last domain site.

Their support is the best. They responded very quickly, often within an hour or so, with answers that solved my specific use case problems.

For a low cost hosting provider, I am very impressed and pleased with their service.

The reps where very attentive and professional

1/5 rating. One star is for prices, if not for that I'd love to give a zero star rating.

I only have 18 dedicated servers, yet there is a daily outage constantly happening. When it happens, I have to pray that it happens on the time they are working, but most of the outages happen at night for them, therefore I have to wait hours until someone from support team restarts the server because IPMI does not work / won't let me log in.

I have had at least 5 power supply failures. One drive failure. Currently experiencing extremely slow write speeds on 3 machines that make the IOwait at least 5% of CPUs run time. That's just pathetic. I've had issues with networking countless times.

At the same time I have over 300 dedicated servers with another provider. In the same time as I have used interserver, I have had 1 issue that was resolved in 15 minutes.

Interserver has no support system in place. Need to check your server? Give them root password (always great). Is your server down? They won't know it unless you make a ticket, no automated checks or pings.

I am writing this review because this is the second outage in 24 hours for different machines. Enough is enough.

Most basic thing does not work: creating an account

Interserver offers a variety of great services at a great price. The techs are professional, knowledgeable and respond to support tickets very fast. Tech Sajan Samuel assisted me, as well as other techs along the way, to help troubleshoot a problem and provided solutions to resolve my issue quickly. Highly recommend this service provider.

At InterServer, I'm always helped by the excellent technical support team, led by Anzif Azeez. They solve all my problems quickly and efficiently! They're great guys. Thanks!

InterServer has not refunded my amount till now against my ticket Ticket VRH-895-13895 though they said that refund was initiated on January 23, 2026

Hey InterServer team,

Just wanted to drop a quick (but very enthusiastic) review because you folks have genuinely made my VPS life way better than it has any right to be.
Your pricing is ridiculously fair—great value that doesn't feel like I'm getting the budget-bin treatment. Performance is snappy, uptime is basically "set it and forget it" reliable (I've had worse luck with my coffee maker), and when I do need help, your tech support is straight-up awesome. Lightning-fast responses, actual humans who know their stuff, and zero condescending "did you try turning it off and on again?" vibes.
Big shout-outs to the rockstar tech team who always save the day:

Akshay – the speed demon who fixes things before I even finish typing the ticket
Bijin – wizard-level troubleshooting magic
John – calm under pressure, like a server-whisperer
Suparno – somehow makes complex configs feel easy
Prak – quick, clever, and always on point
Sam – the reliable one who never lets a ticket linger
Binil – deep knowledge, deeper patience
Anoop – turns "impossible" into "done in 10 minutes"
Nagendra – the uptime guardian angel
Anzif – fast fingers, faster solutions
Dmitry – brings that international flair and flawless fixes
Sajan – the closer who makes sure everything's perfect

You guys are the real MVPs. My servers run smoother than my attempts at small talk at parties, and that's saying something.
Keep being amazing—I'll be renewing and probably referring friends (who will then owe me favors forever).
Thanks a million,

InterServer has been fantastic to work with. Their team quickly adjusted my storage account when I asked and made sure everything was working exactly as needed. The process was smooth, timely, and stress-free. I really appreciate their responsiveness and willingness to help — excellent customer service all around.

I am very happy to have taken Interserver for my hosting company. Surely they have 24/7 Customer support, and I cannot say enough thanks for the job they are doing. Particularly Anandhu Ajith who, I discover has such patience to help solve the most complexe problems, particularly with me a total novice.
I will recomment InterServer as much as I can to all those I know need some dedicated services.

After being their customers for a few years, I can say that it is a quality service, great support and good stability.

I have used Intersever for six years. I have occasionally contacted customer support over time.

Everytime, they have gotten back to me in one day or less.

They always send back intellegent questions to narrow down the problem.

They have never said ''that is not our probem'', no matter how stupid my question is.

The problem is always solved after chatting with them.

I am using thier services since 7 years and I cant say in words the companies is transparent and deliver best service in the web hosting industry. I liked thier unrestricated space for thier servers while other hosting provider restrict you on term of email accounts, space, addon domains but not InterServer. The another reseaon thier price lock guarantee while other companies such as Hostinger charged huge upon renewal it double of tripple. I reccomend everyone go with InterServer anytime mostly thier price lock guarantee plan the one of the best plan I ever seen. One last tip from my personal experience choose hosting company who have thier own data centres this allow them to offer unrestricated services to you. I highly recomend this company for your web hosting needs.

I asked for db_owner on my SQL Server, and Sandar responded within an hour that it had been done. (I'm not sure I understand why we're not assigned db_owner automatically to databases we create, but that's the way it's working right now.) I appreciate the quick response and direct action.

They tried to have me transfer my domain to a fictitious DNS. Support didn't speak English. sketchy all the way around. Horrible experience. Wish I could give zero stars.