interwood.pk Reviews 5

I ordered a table and four chairs from Interwood. It was quite expensive at over 2 lac rupees so I was expecting good quality. First of all, they sent the furniture in parts and took almost 3 months to deliver all four chairs and the table. That too, after my repeated calls, messages and complaints. Secondly, the customer service is extremely poor. Their staff dealing with my order didn’t bother answering the calls or replying to messages most of times. I was losing hope of ever receiving my stuff. The mental stress I had because of them is beyond words. The most important part, QUALITY is very low for such expensive stuff. Specially the table came badly scratched and looks very old and second hand . DO NOT BUY FROM THEM. SAVE YOUR MONEY AND PEACE OF MIND. They are not worth spending your hard earned money on.

Don't ever order anything from there website they don't keep there word or deadline.. they ask full payment to proceed yet you don't get your stuff and wait for months... you call for complain and they say we are going to arrange for call back... still you don't get any call....any feedback...

Very unprofessional. Miss commitment every time. Their website will show product, upon ordering, most of the time product is undelivered. Upon enquiry, they would say product is unavailable. They waste your time. Highly not recommended. Very expensive also.

I ordered a bedset Oliver 2.0 the installation team of two people set it up and found at that moment that the head of the bed was damaged with a crack and the led light of one side was also not working, its been a month now they took my review written as well I called them several times and the customer service is always telling me they will arrange a call with senior team but what they are doing is wasting my time and the money i spent on this damaged part. Was literally not expecting this from such a big company with a good repo. I don't know if they ever will replace this head of my bed or I have to keep this damaged part. Its really not worth the money!
The installation team was good but overall I would rate them 4/10.

good furniture quality