INTO LED Reviews 2,264

I recently had an outstanding experience that truly highlighted the importance of quality service and a diverse selection of products. What impressed me most was Carmen's genuine willingness to go above and beyond to ensure I found exactly what I was looking for. She patiently answered all my questions, offered alternatives, and took the time to understand my preferences. I can confidently say that I will return for future purchases.

Had a problem with a few cable connectors that seemed not be completely watertight.
Mentioned it to INTOLED and got an answer almost instantly with a swift replacement proposal.
Excellent and friendly service!
Next to that, no problems with all the other items I bought over the years.
In other words, highly recommendable!

Received 10 Hoftroniq Led lamps. 1 broke 10min after install.
I contacted the helpdesk via whatsapp as indicated on their website. After some data interchange with Naomi the case could be closed.
Fast response time and accurate decissions.
Very fast delivery of products.

Awesome products, I ordererd from a recommondation from a friend for hoftronic products. Service awesome delivery perfect!

Hello everyone. If you have a problem with an article from Intoled, be sure to contact dapnhe she works seriously and very correctly with the pleasant atmosphere. Intoled she is a super asset to your company. Despite the defect, I remain a regular customer thanks to her! Mvg Steven hooyberghs

Very quickly, polite and correkt Service

Very friendly and competent service. I had a complaint of an article of an order. The service team helped me in a quick and satisfactory way.
Thank you so much.

I had a broken light. A new lamp was sent immediately without any problem. top service

Professional, quick delivery and an excellent customer service team. I only can recommend this shop.

Great service. I had a faulty lamp. Exchanged for a new one, without a hitch.

After transport damage very good communication and quick completion, TOP!!

Verry good service.
Quick response !
The customer is king!

Effective support.
Replacing the damaged Led bars easilly and fastly.
Very good service.

3 smart ledspots didn’t work well after 3years of installation in our garden. After a call with the supportteam and explain the situation they send 3 new one’s. Great support! Thank you

The lamps are really good, have a nice light pattern and are pleasantly bright. The company's service is also good, and complaints are responded to within 24 hours. We bought a pack of 5 lamps, one of which was defective. (A part of the internal electronics was torn off and could not be repaired) the lamp was replaced without any problems. Communication was in German, Dutch and English and was very friendly. I would happily recommend the company. Unfortunately only 4 stars because one of the lamps was defective - otherwise it would have been 5.

Very responsive and helpful customer service

Hi, just want to share a nice experience I had with INTOLED. Ordered 4 LED bats, 3 worked perfectly, the last one did not want to light. I have reported the issue with INTOLED, shared few photos and in no time the damaged one was replaced by a new one. No discussions, very kind and good service.

We had some trouble with a light. I got a new one for free

Good company to buy from. Products easy to find against a competitive price. Quick delivery and by any change something is not correct in the delivery they solve the issue rapidly.
I recommend this company.