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Written by the company
102 Clively Avenue, Clively Avenue, M27 8RX, Manchester, United Kingdom
Avoid this company like the plague, device was delivered to them 2 weeks ago and I'm still waiting on payment. They do not respond to emails and the mobile number on Google is always turned off. Worst company I have ever dealt with!
Can't find my original post. After initial problems I received a call and everything was sorted instantly. My faith has been restored in them.
Terrible company, sent them my Xbox on the 26th of March, still waiting, so I have started a claim through small claims. What a way to run a company!
May 22nd UPDATE:
Intocrap finally returned my Xbox but I had sent 2 controllers but only received one, sent them an email or two but as usual they’re keeping quiet.
Very poor
Sent 2 emails had no response and it’s been nearly 10 days now it’s a joke, I’m now going further,DO NOT USE
I've waited over a week for payment. I've heard very little in relation to the item I sent into them. Payment on the website says it's supposed to be same day, still waiting. Might have to go to trading standards shortly regarding this. Avoid this company.
Apart from sending the relevant postage label to send the item, the rest has been extremely poor customer service. I am still waiting for payment a week after my item was delivered to them, which I have Royal Mail tracking proof of.
And after emailing them a number of times to try and find out the situation, I have only received one reply back. This email stated that I would receive payment on a date which has now also passed.
Advertising on your website as same day payment without any hassle couldn't be further from the truth! I'm really disappointed in the process, that should have been completely straightforward from start to finish.
If you are considering selling your console to IntoCash, I would suggest you look elsewhere first!
very good service with great prices i do reccomend but the prices for selling could be a bit higher
Very easy and straightforward experience
Will defo be doing more business with this company
Absolutely delighted with the service, Excellent. Wish I knew about this service earlier, I would save much time posting my items where they just pay on collection. Can’t be quicker that ☺️
Very quick service. Excellent. They just need to improve by giving a specific time slot for collection otherwise you will be waiting the whole day
The cleared payment on collection was a shocker, great service!
Very friendly service! They turned up at the time we have agreed on, the bank transfer was fast also. I'm pleased with everything and definitely will use in the future when selling my phone or MacBook. Thanks.
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