I've ordered from Intrim twice. The online order process is quick and seamless. The products were delivered on time. Great quality, the team are knowledgeable and friendly. Overall an excellent exp... See more
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The product supplied was exactly what we expected straight, primed properly and without any discrepancies. It was all made extremely easy with Diesel our rep who helped us immensely throughout the ent... See more
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We love working with Intrim products. Their customer service is always first class and their range of profiles is what really keeps us coming back time after time. Intrim stock such a comprehe... See more
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You guys helped me out by turning it around quickly, which I really appreciate. My only downside is that I could've got it 30% cheaper from Porta Moulding.. & your MDF profile is 1-2mm difference in t... See more
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Company details
Written by the company
Intrim is an Australian-owned manufacturer of premium decorative timber mouldings, trusted by interior designers, architects, builders, and homeowners to bring interior spaces to life. We specialise in expertly crafted skirting boards, architraves, wall panelling, wainscoting and feature detailing that elevates any space, taking it from ordinary to extraordinary. With decades of manufacturing expertise and a passion for timeless design, we offer an extensive range of mouldings in a variety of materials. Our mouldings can be manufactured for straight walls, curved walls, and detailed curved architraves, allowing for precision solutions across a wide range of applications. Our products are used in homes, hotels, commercial buildings, and heritage restorations across Australia. Whether you’re creating a Modern Farmhouse, Classic Hamptons, Contemporary, or French Provincial interior, our comprehensive range of timber mouldings helps achieve a seamless interior style with exceptional detail. We use sustainably sourced timber and precision-mill every product to ensure consistent quality, longevity and beauty. Not sure where to start? Our team is here to help you choose the right profiles and combinations to bring your design vision to life. If you're looking to add character, style and architectural interest to your home or project, choose Intrim Mouldings for products that make a lasting impression. Get inspired by our designs and explore our range of products at www.intrimmouldings.com.au.
Contact info
14 Redbank Place, 2571, Picton, Australia
- 1800 622 081
- Info@intrimmouldings.com.au
- intrimmouldings.com.au
4.4
Excellent
607 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Hi there am very happy for yours…
Hi there am very happy for yours services and nice product thanks for your times we can meet again soon.
October 15, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Zijad! We are pleased to hear that you had a good experience with us. We strive to provide a quality range and top-notch customer service. We look forward to doing business with you again soon.
Love Intrim Products!
Great range of products and great service, Felicity is great to deal with and very helpful!
July 1, 2024
Unprompted review
Reply from Intrim Mouldings
Felicity is a gem in our team! We strive to provide a quality range and top-notch customer service. Thank you for taking the time to give us your positive feedback.
I was advised my delivery would arrive…
I was advised my delivery would arrive first thing, therefore I had my workers be on site from 7:30. The order didn’t arrive till 1pm or so and the job couldn’t be finished therefore it costed me a extra days work equating to $1000
October 7, 2024
Great experience working with Intrim.
Great experience working with Intrim as always. Awesome communication, leadtimes and customer experience. Highly recommend dealing with Intrim for all moulding needs.
October 15, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Todd! Our team strives to offer quality customer service and to make it easy for our customers to do business with us. We appreciate you taking the time to give us your excellent feedback.
Efficient and Easy to Deal with.
Monique at Intrim was very easy to deal with. She was able to assist myself and the site team.
October 13, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review Samuel! Monique is a gem in our team. We are pleased to hear that you had a smooth and quality experience with us. We strive to make it as easy as possible for our customers to do business with us. Hope to do business with you again soon.
Amazing service
Amazing service , from first enquiry right through to delivery .
Highly recommend Intrim !
October 14, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Belinda! Our team strives to offer quality customer service and to make it easy for our customers to do business with us. We appreciate you taking the time to give us your excellent feedback.
Reply from Intrim Mouldings
Thank you for the 5-star review Alan! Glad to be of service. We strive to be fast and easy to deal with. Hope to do business with you again soon.
Fast, efficient and very helpful
Fast, efficient and very helpful.
Kaylee provided all the help needed to be able to make a decision and move the project forward.
September 24, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review Rex! Happy to hear one of our knowledgeable team members provided the information you needed. We strive to be fast and simple to deal with. Hope to do business with you again.
Poor quality
The quality of my custom moulding was extremely poor. Out of 210 lm of mdf I think 20m were clean. The rest had nothing but chatter marks.
This has been a nightmare for my painters as the prep work has been extremely extensive. Not to mention the cost in labour to have this molding ready for painting.
Will not order again!
October 7, 2024
Very disappointed with my dealings with…
Very disappointed with my dealings with this company.
I went to Intrim with a request for custom mouldings. After much discussion and emails back and forth with Rohan and Monique regards our requirements they supplied us with a written quote. Whilst we were still considering this quote they sent us a follow up email saying that they wanted our business and that they would price match if we had got a better price elsewhere. As it happened, we had received a better price elsewhere but impressed with Intrim's apparent commitment to quality we decided to take them up on this offer of price matching.
Eventually, after ignoring our emails for a while Monique advised that not only would they not price match but they could not supply us at all.
This was incredibly frustrating as we had already invested a considerable amount of time and energy with this company getting to this point.
I made a complaint to Harvey Quinsey who said there had been confusion and breakdown with production and that he would come back to me. That was nearly one month ago and I have not heard back. However I HAVE received ANOTHER email from Intrim advising that they want to price match if I get better offer elsewhere?!
It is not only misleading when a business makes claims or representations that are likely to create a false impression in consumers as to the price, value or quality of goods or services on offer but also unlawful.
Not only that but the amount of time this has wasted for me is considerable. One of Intrims core values is "We are honest, open, respectful, ethical and fair" this is absolutely not the way we have been treated.
Intrim misled me and completely wasted my time.
It seems it is the culture if this company from the top down to ignore customers and treat them with complete disrespect. We are a business too and would never treat customers like this.
September 2, 2024
Unprompted review
Reply from Intrim Mouldings
Thank you for the review. We have used your feedback as an opportunity to improve our communication with our customers and clarity of our messaging. This will ensure that customers are clear that our price match guarantee is for products that are part of the standard Intrim range and not all other products.
I had a great experience
I had a great experience, Brendan was very helpful and went above and beyond
October 6, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Stephen! We strive to provide a quality range and top-notch customer service. We appreciate you taking the time to give us your excellent feedback.
All Round Excellence
Good product, well priced, and very polite team. Delivery was on time. This company clearly has an excellent culture as the customer service from start to delivery was terrific.
October 2, 2024
Reply from Intrim Mouldings
We are pleased to hear that you had a good experience with us. We strive to provide a quality range and top-notch customer service. Thank you for taking the time to give us your excellent feedback.
Staff very helpful and delivered when…
Staff very helpful and delivered when said it would be
September 23, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Nathan! We love happy customers. Our team strives to offer quality customer service and to make it easy for our customers to do business with us.
Great service was informed of delivery…
Great service was informed of delivery to the minute
September 25, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review Glenn! Glad to be of service. We strive to be fast and easy to deal with.
Fantastic
Great company to deal with, keep you well informed the whole way through the process.
September 23, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Peter! Our team strives to offer quality customer service and to make it easy for our customers to do business with us. We appreciate you taking the time to give us your excellent feedback.
Great custmer servies
September 15, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review Zaki! We love happy customers. Our team strives to offer quality customer service and to make it easy for our customers to do business with us.
The salesperson was very helpful and…
The salesperson was very helpful and organised things very quickly.
September 12, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review, Peter! We strive to provide a quality range and top-notch customer service. We appreciate you taking the time to give us your excellent feedback.
Reply from Intrim Mouldings
Thanks so much for the 5-star review, Brad! We are pleased to hear that you had a smooth and quality experience with us. We strive to make it as easy as possible for our customers to do business with us.
No issues
Was given good advice choosing between FJ pine and MDF mouldings. Lead times were clear and met as expected. All good!
September 4, 2024
Reply from Intrim Mouldings
Thank you for the 5-star review Matt! Happy to hear our knowledgeable team provided the information you needed, and that the order process was smooth. We strive to be fast and simple to deal with. Hope to do business with you again soon.
Reply from Intrim Mouldings
Thanks for the 5-star review! We are pleased to hear that you had a good experience with us. We hope to work with you again soon.
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