While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I received a (probably) automated email reply very quickly about what model my Bose Sounddock was based on the serial number. The email also included some comprehensive sales information about what up... See more

Rated 2 out of 5 stars

I want to send my unit for repairs and upgrade. They answered several questions by email in Dec 2025, but they didn't have the parts needed . They said the parts were expected in March, so I decided... See more

Rated 5 out of 5 stars

Vancouver BC. The team at Invebo did a fantastic job breathing new life into our 'gone silent' Bose Original system. From the 'dismantle and re-install sound dock and sound processor' video to 'how to... See more

Rated 5 out of 5 stars

My beloved Bose Sounddock 10 had given up the ghost when I discovered Invebo on good old Google. Having followed their really helpful video on how to diagnose the problem, and then extract the suspect... See more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT COMPANY and SERVICE.

GREAT COMPANY and SERVICE.
Bought my Bose SoundDock 1 in 2005. Due to all to power outages / power surges here in ZA, I had to replace the power brick. Lasted another year or so then Dock would not turn on. Decided to have a look inside for an obvious fault. Fiddled around and managed to mess up the ribbon cable connector on the sound processor board. a Search on Google revealed Invebo. Sent the sound processor and docking board to them which they promptly repaired to the highest engineering standards ( I am an electronics tech ). The courier charges quoted to return boards to me were a bit high so I requested delivery to a friend in the UK. He managed to DHL the boards to me at a lower cost. Installed boards and my Dock 1 is once again pumping out the sounds. This unit works 6 - 8 hours a day in my lab / ham shack -- cannot do without it. Thank you very much to Invebo for keeping this wonderful Bose product alive. Very few units ( even the Bose replacement ) on the market cannot compete.
Keep up the good work.
Pierre
ZA

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Bose sounddock

My sounddock 10 could no longer be switched on. After some research on google I came across invebo. There my sound dock was very competently brought back to life. Fast and very good processing at a fair price.

July 5, 2022
Unprompted review
Rated 5 out of 5 stars

Sounddock 10 given new lease of life

My beloved Bose Sounddock 10 had given up the ghost when I discovered Invebo on good old Google. Having followed their really helpful video on how to diagnose the problem, and then extract the suspect power board I decided to order their test and repair service. Refitting the upgraded board, again guided by another excellent video , went smoothly and my speaker came back to life. Helpful staff, excellent video support, reasonable price and great service. Can’t recommend highly enough.

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

I just installed the new docking board…

I just installed the new docking board and old processor board on my Series 1 SoundDock 1 in less than half an hour and everything worked exactly as it should. I can not say how much the videos on the Invebo site helped explain everything. Normally I would rather read written instructions than watch instructive videos but these are the exception. Thank you again.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Repair of Bose Sound Dock Type A

Very efficient service from invebo, no sound from my ols trusty Bose soundock. Using their excellent video tutorials I removed the Sound Processor Card and docking port and sent to Invebo for free testing and possible repair. Their testing revealed a common fault on the sound card and they proposed a repair price, which I thought was very reasonable as compared to the price of a new sound dock. Went ahead with their repair and repaired unit arrived a few days later. With a little assistance from their technical vids I had the Docking station back up and running like new. Music blasting out again.
Would recommend this service.
Best regards
Duncan

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant BC20 Bluetooth upgrade kit for original Bose SoundDock

Ordered BC20 Bluetooth upgrade kit for my original Series 1 Bose SoundDock. I am absolutely delighted with every aspect of the transaction: the quality of the engineered piece, the clear and fool-proof installation video and, above all, the fabulous sound I’m now getting from my trusty unit. Thank you so much – miraculous!

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

Invebo knocked it out of the park. Perfect!

Ordered the parts to add BT to an original Bose Sounddock and a Series II. Everything arrived at my US address very fast and was expertly packed with exactly what I ordered. I used their very helpful videos to install everything which only took about 30 minutes for both. A big thank you goes out to the staff at Invebo for knocking this transaction out of the park. I am very impressed and will be back for future purchases.

January 22, 2022
Unprompted review
Rated 5 out of 5 stars

Upgraded a third Bose SoundDock I!

I have now upgraded a third Bose SoundDock I with the BC20 NFC Bluetooth 5.0 Kit. As always, everything went perfectly and the sound quality is just AMAZING! The two previous units are around the house as part of a multi-room sound setup; this "new" one will be part of a MIDI / DAW system I am putting together. Really happy with the outcome! Thanks Invebo!

January 21, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you so much!!

After a storm, our SoundDock wouldn't turn on!! After a few quick clicks - found Invebo, their YouTube channel and knew they were the right folks for the job. The process was very easy - from taking apart, shipping, and putting it back together - all with well written instruction from the folks at Invebo! -Cheers from the other side of the pond, thank y'all!

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

Alive and kicking!

After 15 years, my SoundDock Original is as new and up to date with the 20-minutes installation of the BC20 NFC Bluetooth 5.0 Upgrade Kit. I will enjoy it's perfect sound for years to come, thanks to Invebo! Belgium votes six stars!

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Glad I found Invebo

Invebo resurrected my Bose SoundDock. It was so exciting to hear music playing again from the awesome speakers. The bluetooth conversion kit works great and the process of reparing the sound module was smooth.

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

SoundDock Portable Docking Board Fixed My Problem!

I ordered a SoundDock Portable Docking Board and successfully installed it myself following their Youtube video. The instructions were simple and clear.

I was pleasantly surprised that I am now able to get some more use out of this otherwise perfectly working Bose speaker. Invebo knows Bose speakers inside and out. They can help you find out what is wrong with your speaker, and likely have a part or solution to bring it back to life. Don't add to the landfill just yet!

Thank you for the wonderful product and speedy service. Fellow Americans, the airmail shipping method they use is reliable and inexpensive.

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Servicing and upgrading a sound dock series 1

My sound dock series 1 stopped playing and frankly i had given up the idea of getting it fixed. Then i saw the Invebo videos on You Tube.
I contacted them for help and advice and discovered the most helpful & knowledgeable people i have spoken to in recent years. How refreshing to deal with people who know what they are talking about.
I upgraded my dock to include a Bluetooth function and had my sound processor serviced. Removing and refitting the modules was simple with guides available on line. Then the moment of truth, plugged in switched on and the sound flooded out, better than ever.
I don't write many reviews but Invebo were more than deserving of this one. Great service and a very quick response. Thank you Invebo.

November 26, 2021
Unprompted review
Rated 5 out of 5 stars

Replacement sound dock series 2 dock board with bluetooth

Ordered an sd20 upgrade module for my Soundock series 2, had an extremely useful and informative chat with their tech support. Part arrived, sent it to my sister, she fitted it (she’s never done anything like that before) using the very detailed instruction video, and it worked a charm. Huge thanks and praise, I would highly recommend this company, saving excellent kit from landfill, well done!

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

What an excellent Company

What an excellent Company! My old Bose SoundDock stopped working but a Google search lead me to this Company; I watched their video, made contact and sent in my components for repair. They were back with me within three days and the SoundDock is now working perfectly! Very helpful and immediate responses to all my questions - highly recommended.

November 1, 2021
Unprompted review
Rated 5 out of 5 stars

An excellent product from a great company

I heartily recommend dealing with the good people at Invebo.com

They are producing a brilliant upgrade kit that brings the Bose SoundDock into the Bluetooth age. The kit works like a charm and is quite easy to fit by following the comprehensive video instructions.

Everyone I've dealt with there has been very helpful and friendly. I've upgraded four SoundDocks using their kit and intend to do a fifth soon.

This company is helping keep good quality technology functioning which is an environmemtal must these days. I give them my highest recommendation.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you for saving my Bose Sounddock

Thank you for saving my Bose Sounddock. Its back and sound awesome.
Love how they trying to save quality things to last longtime! It is supposed to be the responsibility of the brand(Bose) but they are too focused on making business and not saving the planet.
Quick, reliable and supportive service I highly recommend you.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

You are just a great Company.

This is the second time I have used Invebo and both times their customer service and communication has been amazing. I don't live in the UK and was on a tight time frame to send off my old Bose power supply and receive back repaired before I left. I posted off to Invebo and they turned it around in a day plus they regularly emailed to give an update. Fantastic service from all at Invebo thank you. I haven't come across another company - large or small who are as committed to giving such a great service and work so hard to provide an all round positive experience.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service- Great Repair - Recommended !!

Having had my dock from new it suddenly stopped working. I found these guys online and called them to discuss the options. They suggested removing the processor and sending to them to repair. However on dismantling to remove the processor I found a loose ribbon cable with damaged ends. Asking for advice they suggested I send the whole unit back which I did.

My repair was not a 'standard' fix- typical !.
Probably due to the poorly cable a part of the processor had fried that doesn't normally happen.
The guys persisted and finally located a replacement part - repaired and returned to me last week.

An absolutely top-class service that I would recommend to anyone with a poorly dock. A little wait whilst the part was located but the unit was returned in perfect working order. I couldn't be more impressed.

10/10

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to choose Invebo

Recently bought a Bose Sounddock Portable player via facebook and the dock wouldn't charge the ipod. After a quick search of the internet, I found Invebo and their youtube instructions. Also after placing my order, they immediately contacted me and advised that the part I ordered was incorrect and that in order to fix the problem, they put me onto the correct part. Given they are based in the UK and I am in Australia, I found their service to be absolutely top notch. Every single step of the process has been fantastic and the docking station repair instructions were so easy to follow that I can without any hesitation, recommend Invebo to assist you with your Bose docking station problem (better than Bose themselves).

September 15, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look