Inverurie Whisky Shop Reviews 

1,411
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the store team is exceptionally friendly, highly professional, and deeply knowledgeable about all the wonderful items on sale. Every visitor feels warmly welcomed into the store and consistently receives attentive, personalized assistance during their entire time browsing around. Shoppers constantly note the fantastic selection of high-quality spirits, pointing out a truly great variety of premium whiskies, gins, rums, and local products. Some reviewers were happy with discovering unique independent distilleries and special local drinks that stand out nicely from the bigger commercial names.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, welcoming, and... See more

Product

People report high satisfaction and appreciation regarding the product selection. Consumers consistently... See more

Service

Customers had positive experiences with service, highlighting exemplary staff assistance and welcoming... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A quick visit to the Inverurie Whiskey Shop ended up with a wonder long chat with the friendly staff. A great wee place with a surprising amount of stock. Apart from the big names there seems to be so... See more

Rated 5 out of 5 stars

The Inverurie whisky shop and Fog House are excellent. They carry a large variety of whisky’s, rums, etc and all of high quality. The staff are knowledgeable, friendly and professional and always wel... See more

Rated 5 out of 5 stars

We visited this shop after eating in The Fog House bar next door, to buy a bottle of their Gin as a gift. We were warmly welcomed and asked about our experience in the bar. The gin we required was not... See more

Rated 5 out of 5 stars

Fantastic shop for all different types of adult beverages. Whether you just wish to buy for at home or try a tasting session or even set up a tour. Staff are friendly and knowledgable and will always... See more


Company details

  1. Liquor Store
  2. Alcohol Store
  3. Tour Operator
  4. Tourist Attraction
  5. Wine Store

About Inverurie Whisky Shop

Written by the company

Inverurie Whisky Shop

At the Inverurie Whisky Shop we are not just a shop. Customer service is always at the forefront in everything we do with each member of the team adding a little something extra with their knowledge and love of the product. We have our shop (instore and online), tastings, training and tours. Raising your glass to the extraordinary.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,411)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Informative experience.

The sales assistant was very helpful, knowledgeable, and encouraged me to take my time with no pressure. Recommended good choice of items, and gift wrapped the item too.
Was also advised that as long as the seal remained intact, the gift would be exchanged if required.
The recipient was very pleased with the gift.

May 10, 2024
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Reply from Inverurie Whisky Shop

Thank you Leeanne for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to you and all of our customers. We try to be flexible and offer exchanges if we can, to ensure that our customers get the right bottle or gift for them. We do not get many :). Glad the gift was a hit.

Rated 5 out of 5 stars

The knowledge that the staff have about…

The knowledge that the staff have about the products is amazing, and helping customers to choose a new product without trying to sell overpriced products is a treat

May 7, 2024
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Reply from Inverurie Whisky Shop

Thank you Douglas for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to you and all of our customers. Thanks for recommending the range and highlighting our range of affordable products.

Rated 5 out of 5 stars

very knowledgeable and reasonably…

very knowledgeable and reasonably priced.

May 7, 2024
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Reply from Inverurie Whisky Shop

Thank you RGA for your rating we endeavour to keep our standard of service to customers at a high level and appreciate the feedback.

Rated 5 out of 5 stars

Staff very helpful and knowledgeable

Staff very helpful and knowledgeable. Nice ambiance, am looking forward to going to some of their tastings.

April 29, 2024
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Reply from Inverurie Whisky Shop

Thank you Desmond for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to you and all of our customers. We look forward to you joining us on a tasting it's a great evening.

Rated 5 out of 5 stars

My first of many visits!

A great atmosphere, knowledgeable staff and a very warm welcome made this quick visit to their store a great experience. Chatting with staff made me feel at home and they had a great selection on offer. They have a tasting room to host events aswell and it seems to be fairly regularly organised. The tours look to be exceptional with good links to the distilleries in the area (some not fully open to the public). I'm looking forward to join in on these tours and tastings in the near future!

April 26, 2024
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Reply from Inverurie Whisky Shop

Thank you Ryan for your recommendation we endeavour to keep our standard of service to customers at a high level and appreciate the feedback. Its great to see such a detailed review as we try to support a few different options to suit all customer needs and this really highlights this thank you and we look forward to you joining in the tastings.

Rated 5 out of 5 stars

Really quick and useful pick up

Really quick and useful pick up

April 18, 2024
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Reply from Inverurie Whisky Shop

Thank you Jack for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to all our customers.

Rated 5 out of 5 stars

Fab service.

Always great service from Mike and the team. Excellent selection of whiskies from varied companies. Very reasonable pricing and prompt dispatch. Bottles are always very well packaged, and when you join the scheme, you earn "loyalty points", on your purchases to redeemed against goods/services from the shop.
Excellent all round!

April 10, 2024
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Reply from Inverurie Whisky Shop

Thank you John, for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service. Thank you for mentioning the loyalty scheme, we love to reward and recognise our customers where we can.

Rated 5 out of 5 stars

Good information

Good information on the blends I was looking at, which helped me to choose one I have not tried before.

April 15, 2024
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Reply from Inverurie Whisky Shop

Thank you George for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to all our customers.

Rated 5 out of 5 stars

Corporate Tasting

We used the Whisky Shop for a corporate tasting for some oversees visitors.
It was perfect, the guests were really impressed with the tasting and the setting.
Can't recommend the shop enough.

April 15, 2024
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Reply from Inverurie Whisky Shop


Thank you NCS for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service. Thank you for recommending us for corporate use, the privacy of the shop snug bar is a great setting to enjoy a tasting and conversation.

Rated 5 out of 5 stars

My order was efficiently dealt with at…Inverurie

My order was efficiently dealt with at shop and the delivery was carried out within the time quoted

April 18, 2024
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Reply from Inverurie Whisky Shop

Thank you Dennis for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service.

Rated 5 out of 5 stars

Wonderful service.

Wonderful service.

Fast delivery, great range of products and a fantastic loyalty scheme.

April 18, 2024
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Reply from Inverurie Whisky Shop


Thank you Stewart for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service.

Rated 5 out of 5 stars

Great knowledge

Great knowledge

For someone who knows little about whisky, the advise I got while at the shop was great, and my customer was over the moon with what you said to give them

April 10, 2024
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Reply from Inverurie Whisky Shop


Thank you Chris for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service. Glad that the customer you chose for was delighted with your purchase.

Rated 5 out of 5 stars

Professional Service

Professional, friendly service. Great team.

April 13, 2024
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Reply from Inverurie Whisky Shop

Thank you Mr G Harwood for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to all our customers.

Rated 5 out of 5 stars

Knowledgeable staff and willing to give…

Knowledgeable staff and willing to give advice when needed. There is absolutely no pressure to buy. Excellent business.

April 13, 2024
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Reply from Inverurie Whisky Shop


Thank you theSteveAllen for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service. We want to encourage customers to go away with what is right for them and the products sell themselves :). Thank you for the recommendation and feedback.

Rated 5 out of 5 stars

Good

Friendly….

April 12, 2024
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Reply from Inverurie Whisky Shop

Feedback is important to us to continue to deliver good customer service so thank you for leaving a review today.

Rated 5 out of 5 stars

I lready knew about the whisky that I

I already knew about the whisky that I bought, but had a very interesting conversation with the lady behind the counter (sorry I don't know her name). She certainly knows her whisky !! Good for future conversations and purchases.

April 4, 2024
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Reply from Inverurie Whisky Shop

Thank you B Webster for your rating we endeavour to keep our standard of service to you and all of our customers at a high level and appreciate the feedback.

Rated 5 out of 5 stars

Nice and easy to use website

Nice and easy to use website, item was sent quickly and was well packaged.

April 12, 2024
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Reply from Inverurie Whisky Shop

Thank you John for your rating we endeavour to keep our standard of service to customers at a high level and appreciate the feedback.

Rated 5 out of 5 stars

Excellent selection of local and…

Excellent selection of local and Scotland wide whiskys - provided by extremely knowledgeable staff.

April 11, 2024
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Reply from Inverurie Whisky Shop

Thank you David for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.

Rated 5 out of 5 stars

Knowledgable and helpful staff.

Knowledgable and helpful staff.
Also a lovely whiskey as a result.

April 9, 2024
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Reply from Inverurie Whisky Shop

Thank you for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.

Rated 5 out of 5 stars

Prompt delivery and well packaged.

Prompt delivery and well packaged.

April 9, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop

Feedback is important to us to continue to deliver good customer service so thank you for leaving a review today.

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