Inverurie Whisky Shop Reviews 

1,411
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the store team is exceptionally friendly, highly professional, and deeply knowledgeable about all the wonderful items on sale. Every visitor feels warmly welcomed into the store and consistently receives attentive, personalized assistance during their entire time browsing around. Shoppers constantly note the fantastic selection of high-quality spirits, pointing out a truly great variety of premium whiskies, gins, rums, and local products. Some reviewers were happy with discovering unique independent distilleries and special local drinks that stand out nicely from the bigger commercial names.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, welcoming, and... See more

Product

People report high satisfaction and appreciation regarding the product selection. Consumers consistently... See more

Service

Customers had positive experiences with service, highlighting exemplary staff assistance and welcoming... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A quick visit to the Inverurie Whiskey Shop ended up with a wonder long chat with the friendly staff. A great wee place with a surprising amount of stock. Apart from the big names there seems to be so... See more

Rated 5 out of 5 stars

The Inverurie whisky shop and Fog House are excellent. They carry a large variety of whisky’s, rums, etc and all of high quality. The staff are knowledgeable, friendly and professional and always wel... See more

Rated 5 out of 5 stars

We visited this shop after eating in The Fog House bar next door, to buy a bottle of their Gin as a gift. We were warmly welcomed and asked about our experience in the bar. The gin we required was not... See more

Rated 5 out of 5 stars

Fantastic shop for all different types of adult beverages. Whether you just wish to buy for at home or try a tasting session or even set up a tour. Staff are friendly and knowledgable and will always... See more


Company details

  1. Liquor Store
  2. Alcohol Store
  3. Tour Operator
  4. Tourist Attraction
  5. Wine Store

About Inverurie Whisky Shop

Written by the company

Inverurie Whisky Shop

At the Inverurie Whisky Shop we are not just a shop. Customer service is always at the forefront in everything we do with each member of the team adding a little something extra with their knowledge and love of the product. We have our shop (instore and online), tastings, training and tours. Raising your glass to the extraordinary.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,411)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleased

Excellent, knowledgable and friendly staff, great selection.

June 20, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop

Thank you Alex for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.

Rated 5 out of 5 stars

Fantastic choice

Fantastic choice, great service with knowledge of the products on offer.

June 10, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop

Feedback is important to us to continue to deliver good customer service so thank you Linda for leaving a review today.

Rated 5 out of 5 stars

Excellent

Excellent. Great range available. Order was packed up and shipped the next day and a query I had was picked up the same day and really helpfully answered. Would absolutely recommend.

June 19, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop


Thank you for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to all our customers. Thank you for recommending the online experience and shipping we try to ensure the same high level of customer service both online and instore.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The gift voucher that was recommended was exactly what I wanted. The person receiving the voucher and subsequently the Whisky tasting loved the experience.

June 14, 2024
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Reply from Inverurie Whisky Shop


Thank you Faye for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to you and all of our customers. We like to be bespoke and love ensuring we get the right thing to suit the customers needs. I'm glad they loved the Tasting , they are becoming a firm favourite.

Rated 5 out of 5 stars

Great service

Great service, friendly and very knowledgeable. A very pleasant experience!

May 8, 2024
Unprompted review
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Reply from Inverurie Whisky Shop

Thank you M Nordgren for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. The tastings are as fun for us as the guests, glad you had a great time.

Rated 5 out of 5 stars

Great customer service

Great customer service

June 5, 2024
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Reply from Inverurie Whisky Shop

Feedback is important to us to continue to deliver good customer service so thank you Matty for leaving a review today.

Rated 5 out of 5 stars

Very friendly and helpful atmosphere to…

Very friendly and helpful atmosphere to help me pick out a gift for Father’s Day.
A huge selection and great knowledge of the distilleries.

June 14, 2024
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Reply from Inverurie Whisky Shop

Thank you Thomas for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. Glad that the gift was success and thank you for recommending the shop, we try and have something for everyone.

Rated 5 out of 5 stars

Brilliant wee shop

Very friendly, knowledgeable staff and the shop had a great atmosphere. The shop is well stocked and in well laid out sections so you gan see gins, whisky, wine, etc at a glance. A great wee shop 👌

June 14, 2024
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Reply from Inverurie Whisky Shop

Thank you Mandy for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review. Thank you for recommending the lay out and range we try to have something for everyone and easy to access for customers too.

Rated 5 out of 5 stars

Great shop

Great shop. Lots of choice.

June 12, 2024
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Reply from Inverurie Whisky Shop

Feedback is important to us to continue to deliver good customer service so thank you David for leaving a review today.

Rated 5 out of 5 stars

Excellent experience

They went above and beyond to ensure that our friend who was wheelchair bound was able to enjoy the experience . It was an awesome afternoon.

June 11, 2024
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Reply from Inverurie Whisky Shop

Thank you Robin for your review, we love to ensure that all our customers can feel included and join in the Inverurie Whisky Shop experiences. It was such a fun afternoon with a great tasting with you all and the customers who arrived around us. Look forward to seeing you again.

Rated 5 out of 5 stars

Great service, delivery and prices

Great service, delivery and competitive prices

June 10, 2024
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Reply from Inverurie Whisky Shop


Thank you Rhonda for your feedback we appreciate the review and will endeavour to continue delivering high levels of customer service to you and all of our customers. Thank you for mentioning the prices as a small shop we try to be competitive as well as offer great personal customer service.

Rated 5 out of 5 stars

Pleasant always acknowledged when I…

Pleasant always acknowledged when I enter the shop.

June 10, 2024
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Reply from Inverurie Whisky Shop

Thank you Alan for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.

Rated 5 out of 5 stars

Fast and smooth delivery with quality…

Fast and smooth delivery with quality product

June 7, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop

Thank you for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service.

Rated 5 out of 5 stars

Great service!

Great service!
When there was a problem with transport costs, they contacted me and we got it sorted out in a easy way.

June 3, 2024
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Reply from Inverurie Whisky Shop

Thank you Marius for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Whisky bottle was well packed. Many thanks!

June 6, 2024
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Reply from Inverurie Whisky Shop

Thank you Michaela for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service. Thank you for mentioning our postage, we try to ensure that the postage quality is high and consistent so that you get a high level of customer service equal to that in the shop.

Rated 5 out of 5 stars

Excellent

Easy website to navigated, easy to order and shipped with no fuss.

June 6, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop

Thank you Martin for your feedback it’s great to see the positive reviews and recommendations and knowing that our customers are receiving a consistent great service. Thank you for mentioning how easy the website and shipping is, we have focussed on trying to make this as customer user friendly and efficient as we can.

Rated 5 out of 5 stars

Previous visit discussion

I spoke previously to the shop assistant about my preference, on returning I was recommended a bottle that just came in. Really enjoyed the contents. I will be returning soon for another purchase soon.

May 29, 2024
Inverurie Whisky Shop logo

Reply from Inverurie Whisky Shop

Thank you Iain for your feedback we pride ourselves on delivering a high level of customer service and appreciate the review.

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