Wow! What an incredible experience! I purchased a Rolex for my husband with the assistance of Tan via phone/text. This was my largest jewelry purchase ever and he made the experience so enjoyable for... See more
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At Investment Watches, we believe the process of acquiring a timepiece should be as exceptional as the watch itself. Based in Austin, Texas, we are a premier dealer of new and pre-owned luxury watches from the world’s most prestigious makers, including Rolex, Patek Philippe, and Audemars Piguet.
Our philosophy is simple: Trust is our primary asset. We have eliminated the traditional, high-pressure sales environment in favor of a knowledge-led, transparent experience. Whether you are a first-time buyer or a seasoned collector managing a multi-million dollar portfolio, our mission is to provide expert guidance without the fluff.
We invite you to experience a higher standard of transparency. Join our global community of collectors who value realized performance over hype.
Written by the company
Every timepiece we sell is backed by a lifetime guarantee of 100% authenticity and mechanical integrity.
609 Castle Ridge Rd, 78746, Austin, United States
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Great experience with them. Watch exactly as described, mint condition, next day shipping, reasonable price. After months, found watch I had been searching for. Would highly recommend and do business with again! Jesper was a true pro!

Reply from Investment Watches
Great attention to our needs and purchased the perfect watch. Great experience overall and felt very comfortable as a first time buyer of a collectible watch.

Reply from Investment Watches
Very smooth transaction. No drama. Watch arrived on time and in excellent condition, just as promised.

Reply from Investment Watches
Great experience from start to finish with Investment Watches. This is how the luxury watch buying experience should be! I recommend asking for Steve, from start to finish he went above and beyond to make sure I was truly happy with my purchase!

Reply from Investment Watches
Tan was great!!
Easiest and smoothest transaction made buying a watch.
Definitely on my watch list👍

Reply from Investment Watches

Reply from Investment Watches
Professionals with good prices and great customer service.
A++

Reply from Investment Watches
Investment Watches as a business and its Team are, in a word, quality. Quality captures all aspects of a remote transaction for a luxury item. Spending a large amount of money and sending it remotely can be a iffy proposition. In such a transaction, it is tough to trust someone you have never really met before. I relied upon the quality of their website and reputation as conveyed by reviews, then on the quality of the sales representative. He was direct, available, and always responsive putting my concerns at ease. I decided to take the leap of faith. We executed the transaction, I sent the wire and, true to form, got it - it was like "getting the call" - a brand-new, unworn Rolex "Panda" Watch, with its box and all its papers. I was thrilled, and my son, who received it as a gift for a career milestone, even more so. In the end, everything worked out exactly as represented and as expected. Absolutely Excellent! Trust them and do not hesitate to do business with them. Based upon my experience, I cannot recommend Investment Watches enough.

Reply from Investment Watches
Top nutch experience and support with firm and especially Paolo
Very nice guy, friendly, cautious and caring with people
This was a great experience

Reply from Investment Watches
Tan was very knowledgeable with all the questions I expressed to him. Great service in general

Reply from Investment Watches

Reply from Investment Watches
Great Customer Service and Knowledge!
I went in to look at pieces and get a Rolex watch authenticated and they helped me with all my questions. They have a watch maker in house and makes things so much easier

Reply from Investment Watches

Reply from Investment Watches
Tan was fantastic. Made the entire buying experience very smooth and received the watch I was looking for in a few days. Fair price. Overnight shipping and was packaged phenomenally. I will definitely be working with Investment Watches for future purchases!

Reply from Investment Watches
Tan was extremely helpful and went above and beyond to answer all of my questions. His communication was quick, clear, and made the entire process smooth. As a first-time buyer with this business, Tan really helped solidify my confidence in the purchase of the watch. I will definitely be doing business with him and the team again in the future.

Reply from Investment Watches
First time even buying a watch this valuable and online.
I am situated in The Netherlands so going over to have a look myself was not an option. First I was a bit sceptical because the service was that great, staff being very honest about the watch and an amazing pricing..
Communication was direct and fast, negotiation was excellent, shipment and insurance was included in the price and took just a day.
The watch was received just as explained and looks amazing.
All in all, If you are in doubt or sceptical like I was before buying from Investment Watches, do not hesitate, it is going to be worth your while!

Reply from Investment Watches
Pavis and the team were great to work with, very professional and communication was exceptional. I was pleased with the pricing they gave me on both my trade in and my new submariner purchase. Would highly recommend Investment Watches to anyone looking to purchase a grey market Rolex. I will definitely be a repeat customer.

Reply from Investment Watches
Quick Response and fast shipping. Would buy again from them!

Reply from Investment Watches
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