Hello, Everything was great, except the thing that I asked to pay aditioional some customs costs and that I need to wait my package 5 days more. Because my colleague ordered watch from, about the sa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The watch is good, good quality. I got a a pro diver model, but the roder is grey, whole have liked the yellow version, but overall I am impressed
Company replied
Ordered the watch for my granddaughter for her 16th birthday. The pictures on the website don't do it justice. It's a well made watch that looks a lot more expensive. Delivery was excellent and on tim... See more
Company replied
I bought my 1st Invicta watch in their Times Square shop in 2022.never had an issue always receiving compliments on it. I bought 2 more from their euro shop and again 110% satisfied with the cost the... See more
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Company details
Written by the company
Invicta Stores Europe is the official sales channel of Invicta watches in Europe. Invicta is characterized by its innovative ideas and excellent quality. These extraordinary watches are offered at a competitive price. On our website you can find the latest and largest collection of Invicta watches.
Biggest Invicta collection in Europe
Written by the company
- Premium shipping & next day delivery in Europe
- Invicta Stores Europe offers the largest Invicta Watch collection in Europe. Within Europe we offer premium shipping and next day delivery. Do you live outside of Europe? No worries! We ship our watches worldwide.
Premium shipping & delivery in Europe
Next day delivery if you order before 3:00 PM (CET)
Within Europe we offer premium shipping. If you place an order before 3:00 PM (CET), we will make sure it will be delivered the next day. Do you live outside of Europe? No worries! We ship our watches worldwide.
Contact info
Kronenburgpark 12, 5321JM, Hedel, Netherlands
- + 31(0)73 599 56 60
- support@invictastores.eu
- invictastores.eu
Discover Our Watches Now!
4.4
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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The watches are amazing!!
The watches are amazing!!! Cheap but a very good quality! I love it! I always buy here!
June 15, 2026
Reply from Invicta Stores Europe
Dear Cristiana,
Thank you so much for your wonderful review!
We're delighted to hear that you love our watches and appreciate their quality. It's especially rewarding to know that you keep coming back to shop with us. Loyal customers like you mean a lot to us!
Thank you for your continued trust and support. We look forward to serving you again in the future
Fully satisfied about your service and…
Fully satisfied about your service and for your watches!♥️
June 11, 2026
Reply from Invicta Stores Europe
Dear Nikolaos,
Thank you so much for your kind words and wonderful review! ♥️
We’re delighted to hear that you are fully satisfied with both our service and our watches. Your satisfaction means a lot to us, and feedback like yours motivates us to keep delivering the best possible experience.
Thank you for your trust and support. We hope to welcome you back again soon!
accurate as always
Fast, accurate and correct delivery, I ordered many times, and I was very statisfyed always.
June 16, 2026
Reply from Invicta Stores Europe
Dear Csaba,
Thank you very much for your wonderful review!
We're delighted to hear that you have consistently been satisfied with our fast, accurate, and reliable delivery service. Knowing that you have ordered from us many times and continue to have positive experiences means a great deal to us.
Thank you for your continued trust and loyalty. We look forward to serving you again in the future!
Not the first order and probably not…
Not the first order and probably not the last. all went smooth with package notification and tracking.
June 11, 2026
Reply from Invicta Stores Europe
Dear Eva,
Thank you for your continued trust and support!
We're delighted to hear that this was not your first order and hopefully not your last. It's great to know that everything went smoothly and that you were satisfied with the package notifications and tracking process.
We truly appreciate your loyalty and look forward to serving you again in the future!
Reply from Invicta Stores Europe
Dear Nikos,
Thank you very much for your excellent review!
We're delighted to hear that everything was perfect with your purchase of two watches. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
Thank you for choosing us, and we hope you enjoy your watches for many years to come!
Reply from Invicta Stores Europe
Dear Richard,
Thank you very much for your great review!
We’re delighted to hear that you are satisfied with both our service and our products. Your positive feedback means a lot to us and motivates us to keep maintaining high standards in everything we do.
Thank you for your support, and we look forward to serving you again!
INVICTA speedway 9211
The watch is great, the price and shipping were flawless, I am very satisfied with everything! Thank you.
June 8, 2026
Reply from Invicta Stores Europe
Dear Veronika,
Thank you for your wonderful review! We’re delighted to hear that you are happy with your INVICTA Speedway 9211 and that both the price and shipping met your expectations. Your satisfaction means a lot to us, and we truly appreciate your kind words. We hope you enjoy your watch for many years to come. Thank you for choosing us!
Reply from Invicta Stores Europe
Dear Peter,
Thank you for your review!
We're delighted to hear that you appreciate our watches and find them to offer great value for money. Providing quality timepieces at fair prices is one of our main goals.
Thank you for your support, and we hope to welcome you back again soon!
Reply from Invicta Stores Europe
Dear Peter,
Thank you very much for your great review!
We’re happy to hear that you are satisfied with the quality of our products and our fast service. It’s wonderful to know that everything met your expectations.
Thank you for your support, and we look forward to serving you again!
Great but the wrist size was too big…
Great but the wrist size was too big and since i have no kit to reduce the size of the watch i need to have it fixed. Otherwise great
June 3, 2026
Reply from Invicta Stores Europe
Dear Andrea,
Thank you for your review and for your positive comments about the watch. We're glad to hear you're happy with it overall.
We're sorry that the bracelet was too large for your wrist. Most watch bracelets can be adjusted by removing links, and we understand that not everyone has the tools to do this at home. We appreciate your feedback and hope that once the bracelet is resized, you'll be able to enjoy your watch to the fullest.
Thank you for choosing us, and we hope to serve you again in the future!
Delivery took too long
May 16, 2026
Reply from Invicta Stores Europe
Dear Mitko,
Thank you for your feedback. We're sorry to hear that the delivery took longer than expected.
We always aim to ship orders as quickly as possible, but occasionally delays can occur during transport. We appreciate your patience and will take your comments into account to improve our service.
We hope to have the opportunity to serve you better in the future.
Enjoy your watch!
Reply from Invicta Stores Europe
Dear Radim,
Thank you for your review! We're glad to hear that you were satisfied with the price. We appreciate your feedback and hope to welcome you back again in the future.
My problem was solved instantly.
My problem was solved instantly and in a very kind art.
I required a return lab, because the system at that time could not generate one.
In a few minutes I get the lab on mail.
Thanks !
May 18, 2026
Reply from Invicta Stores Europe
Dear Ferenc,
Thank you for your kind review! We are pleased to hear that your issue was resolved quickly and that our customer service team was able to assist you promptly with your return label. Providing fast and friendly support is very important to us. Thank you for your patience, and we hope to serve you again in the future!
Great experience
Great experience! Matthijs Brouwer Was such a great help and super responsive! I mean, the watch was really not expensive but he treated me like a royal. He is the kind of Guy you want in your company because he makes your company shine like a ⭐ - great guy!
May 11, 2026
Reply from Invicta Stores Europe
Dear Attila,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience with us. Your kind words about Matthijs mean a lot, and we will be sure to share your compliments with him. We believe that every customer deserves exceptional service, regardless of the size of their purchase, and we're delighted that this was reflected in your experience. Thank you for your support, and we hope you enjoy your watch for many years to come!
Angel ladies watch
Ordered the watch for my granddaughter for her 16th birthday. The pictures on the website don't do it justice. It's a well made watch that looks a lot more expensive. Delivery was excellent and on time, overall excellent service and value for money, highly recommend.
May 11, 2026
Reply from Invicta Stores Europe
Dear William,
Thank you so much for your wonderful review! 😊
We’re delighted to hear that the Angel ladies watch made such a great impression for your granddaughter’s 16th birthday. It’s fantastic to know that the quality exceeded your expectations and that our delivery and service met your standards as well.
Thank you for your recommendation — we truly appreciate it and hope to welcome you back again soon!
It's a shame as I have purchased…
It's a shame as I have purchased several Invicta watches in the past. Unfortunately, this latest purchase has surprised me in that it gains at least and many times more than 90 mins fast. It is an automatic watch but is so unreliable. I have tried to contact Invicta but to no avail. To send it back is a real pain ful process, trying to get an Invicta repair in this country is again a terrible process and the cost of sending and cost of repair is more than I paid for the watch. I still recommend Invicta but I am still trying to get a result so I can use the watch and rely on its accurate time keeping like my other purchases..
May 11, 2026
Reply from Invicta Stores Europe
Dear Jim,
Thank you for taking the time to share your experience and for being a returning customer.
We’re very sorry to hear that your latest watch is not performing as expected and that you’ve had difficulties reaching support and finding a suitable repair solution. That is understandably frustrating, especially given your positive past experiences with Invicta.
While mechanical variations can occasionally occur with automatic watches, a deviation of this magnitude is not what we would expect. We appreciate you bringing this to our attention and recommend reaching out once more so we can review possible options to assist you further.
We truly value your loyalty and hope we can help restore your confidence in both the watch and our service.
Reply from Invicta Stores Europe
Dear Daria,
Thank you so much for your great review! 😊
We’re delighted to hear that you are happy with the fast delivery and the high quality of your watch.
We truly appreciate your support and hope you enjoy wearing your watch for a long time to come!
Reply from Invicta Stores Europe
Beste Barry,
Thank you for your review! 😊
We’re happy to hear that your order arrived quickly and that both the package and watch were in good condition.
We appreciate your support and hope you enjoy your watch!
Their customer service
Their customer service, especially their warranty service, is truly terrible! But as for the watches—though I really love them and they’ve been my favorite brand for over ten years—I started with a Subaqua Noma I in 2015, and since then I’ve bought several more watches (women’s, men’s, and children’s [boys’]), and my experience is that the build quality has deteriorated significantly in recent years! Their customer service communication is very poor. A watch I bought in 2023: ID42858 Model 37673, had its dual automatic movement completely break down within a year; it became so inaccurate that when I sent it back to the service center, they couldn’t provide a replacement part, so after a lengthy argument, I received a store credit. With that, I purchased ID1000047296 Model 45862, another automatic watch, at an additional cost, which broke down again in barely a year and a half—the hand fell off. I sent it back to the Netherlands in early April, and although I’ve since been informed that, hooray!, the watch is ready, I still have no information on where the watch is... .
You should only buy from this brand if you’re willing to accept that the watch you’re planning to buy will last a year at most—maybe a year and a half—and that if you ever try to file a warranty claim, this brand won’t just fail to help you, but will actually drag its feet and mislead you in ways that are infuriating beyond belief!
But let’s talk about the present: the watch I bought at the same time as this complaint, model: 49917 ID458375, is perfect so far—the design and style are great. But I’m already worried about how long it will last, and if it breaks down while still under warranty, what kind of ordeal will I have to go through again with this repair service and customer support???
Attila Balogh
April 18, 2026
Reply from Invicta Stores Europe
Dear Attila,
Thank you for taking the time to share such a detailed review and for your long-standing loyalty over the years.
We are very sorry to hear about the repeated issues you have experienced with some of your watches and, in particular, your frustration with the warranty and communication process. This is clearly not the experience we want for any of our customers, especially not for someone who has supported the brand for so long.
We also understand your concerns regarding reliability and the handling of repairs, and we take your feedback very seriously. Your comments will be forwarded to our service and quality teams for further review, as they are important for improving both product performance and customer support.
At the same time, we are glad to hear that your most recent watch is meeting your expectations in terms of design and style so far. We sincerely hope it continues to perform well and that we can regain your full trust over time.
If you would like us to look into your current case further, we kindly invite you to reach out to our support team with your details so we can assist you directly.
Low quality watch strap
April 30, 2026
Reply from Invicta Stores Europe
Thank you for your feedback.
We’re sorry to hear that the watch strap did not meet your expectations.
Dear David,
Quality is very important to us, and we take your comment seriously. We will pass this on to our product team for review and improvement.
If you would like, you can also contact our support team so we can look into possible solutions for you.
Thank you again for your review.
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