Invictus Energy Group Reviews 

186
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Started work on the house last November still not finished. Broke my window and bath panel agreed to pay for damages. Now unable to get any answer from them not sure if company gone bust

Rated 5 out of 5 stars

From the start to finish as of fitting my new boiler and radiator Paul and James were excellent at keeping me informed every step of the way Dillon who actually fitted the job I Ican not praise th... See more

Rated 5 out of 5 stars

We had a combi boiler installed on Monday. On one of the hottest days. Keith Rob & Dylan arrived just after 8. They were so professional, clean and tidy and so hard working they never stopped and were... See more

Company replied

Rated 5 out of 5 stars

Had a boiler fitted by invictus in may,on Sunday the heating went haywire but managed to keep working so on Monday,same again,so I rang & explained the problem & this morning a lovely man came & withi... See more

Company details

  1. Heating Contractor
  2. Boiler Supplier
  3. Gas Installation Service
  4. Solar Energy Company
  5. Solar Energy Equipment Supplier

Written by the company

Invictus Energy Group are energy efficiency experts dedicated to helping households across the North West reduce energy bills and improve home comfort. We specialise in: • New Boiler Installations (with flexible finance options) • Boiler Servicing • Solar PV & Solar Battery Systems • Air Source Heat Pumps • Internal Wall & Loft Insulation • ECO4 and BUS Grant Funding Access As Gas Safe registered, TrustMark approved, and SafeContractor certified professionals, we invest in our people so they can invest their time, knowledge, and expertise into making your home warmer, greener, and more efficient.


Contact info

4.2

Great

TrustScore 4 out of 5

186 reviews

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4.2

All reviews

(186)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great lads

Had insulation work done on multiple rooms in my house, cannot fault the work or the lads doing it, special thanks goes to Ryan T and Joe who went above and beyond making sure I was happy with the work being done, both lads where happy and polite. Nothing was too much for them, thanks guys.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

We had a new boiler fitted by Invictus…

We had a new boiler fitted by Invictus Energy a couple of weeks ago and we must compliment them on their efficiency and service. From James in the office, Martin who undertook the survey and the lads who carried out the work Keith, Dylan, Paul and Sean the staff have been excellent. The work was finished quickly and tidily with good humour and respect for our property. All up and working in little more than a day, brilliant. We cannot rate them highly enough.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

Had Ryan t and Joe today 2 great men…

Had Ryan t and Joe today 2 great men worked hard and helped with everything and more very happy with them both and the plasterer, they get the 5 stars. as for the rest, not happy with the office, information, organisation and communication is lacking on all parts and seriously needs improvements as I have been housebound for months with no idea of when someone will be arriving or not.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

New boiler

Had a new boiler fitted by two very professional tradesmen Keith and Dylan. Nothing was too much trouble and the job was carried out with efficiency. Love our new boiler would recommend

November 2, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Great to hear more positive feedback about the Dynamic Duo - Thank you for being a great customer :)

Rated 5 out of 5 stars

Amazing service

Amazing service
Great guys Joe and Yen tidied up afterwards would highly recommend

October 25, 2022
Unprompted review
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Reply from Invictus Energy Group

Always like to leave things clean - it's part of the job! Thanks Hannah!

Rated 5 out of 5 stars

Fantastic team!

The team were fantastic and couldn’t do enough for us. They were really quick and efficient which was perfect for us. I would definitely recommend them!

August 24, 2022
Invictus Energy Group logo

Reply from Invictus Energy Group

Amazing to hear - thanks for taking the time to give us a review :)

Rated 5 out of 5 stars

Happy customer

Had my house finished today by a great set of gentlemen, Ryan T, Ryan B and Owen they where very polite and very professional and was a pleasure to have in my home, would definitely recommend.

October 21, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Great to hear, Doreen! We'll pass your comments to their line managers. :)

Rated 5 out of 5 stars

LOFT

Just had my loft done today by Ryan T, Ryan B, Owen and they where a great bunch of lads, cleaned up after themselves very polite and very professional. Would definitely recommend.

October 18, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Steve! That was the fastest review in the company's history. Thank you for taking the time to write it and your comments have already been passed on to the team's managers.

Rated 5 out of 5 stars

Boiler

Very professional clean n tidy would recommend them to anyone needing a boiler

September 16, 2022
Invictus Energy Group logo

Reply from Invictus Energy Group

Straight to the point, Sheila, we love it :) Thanks for being a great customer.

Rated 4 out of 5 stars

Excellent fitting of my boiler

Excellent fitting of my boiler. Very knowledgable. Cleaned up after themselves. Couldn’t fault them.
Initial mix up with the survey appointment but their team went the extra mile making up for that

September 16, 2022
Invictus Energy Group logo

Reply from Invictus Energy Group

Thanks for the kind words, Keith, and sorry to hear about the initial mix up. Was that where we fell short of 5 stars on this occasion? Or how could we have done more to have earned full marks?

Thanks again for the feedback - I know the team and our future customers value it so they know who to turn to when they have boiler issues.

Rated 5 out of 5 stars

After supplying and fitting a new…

After supplying and fitting a new radiator downstairs (great job on its own ) I proceeded to fix down the floorboards upstairs, hitting one pipe with a screw 🙈called Paul and told me how to drain the system, disaster averted, but carpets being fitted 8am the next morning, Paul assured me he would be at the house the very next morning before the carpet fitter arrived to fix it.True to his word he was there bright and early and fixed intime for the carpet layer, can’t thank him enough, if you could give 10 stars for service I’d give them. Thanks Paul

September 30, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

TrustPilot please take notice - this is actually a 10* review ;)

Thank you for being a brilliant customer and for taking the time to write us a review - they make a huge difference to new customers who can read them and understand that Invictus is a firm they can trust to do the job right.

Rated 5 out of 5 stars

Had Invictus energy replace my boiler…

Had Invictus energy replace my boiler done in less than 6 hours Keith and Dylan were excellent clean and tidy job.

September 12, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

The dynamic duo strike again! We'll be sure to pass the positive comments to Keith and Dylan!

Rated 5 out of 5 stars

Kath and Ken

GLOW-WORM Gas boiler fitted 31st August by Paul and Dave from Invictus Energy. Superb job everything left clean and tidy when job finished. Paul and Dave very polite and friendly and full instructions were given as to how I operate the gas boiler etc.

August 31, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Exactly the kind of feedback we like to read - thank you so much for taking the time to write it :)

Rated 5 out of 5 stars

Excellent service

Excellent service, enquired about a new boiler and was fitted the next day. Keith and Dylan were very friendly and professional. Job was done within 6 hours, explained how to use the new boiler well and cleaned up properly after the job was finished. Would highly recommend Invictus energy group 10/10

August 19, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Lovely to read and we'll be sure to let the Dynamic Duo know about the positive feedback - thanks again!

Rated 5 out of 5 stars

Outstanding work epochs a delight to do business with

Needed a new boiler fitting my neighbour recommend invictus energy group. All I can say they were fantastic polite courteous came on the day and time they said they would be here. The Keith and Dylan were outstanding they were clean couldn't explained enough howthe job was going . kept me well informed, other trade should strive to be like Invictus and the work colleagues. if anybody needs any work doing regarding central heating or boilers I would not hesitate to recommend them the company should be proud of the people they are employee in well done lads thank you so much

August 18, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

We ARE proud of both of them and we'll be sure to pass on the positive feedback - thank you!

Rated 5 out of 5 stars

Had sink in bathroom unblocked…

Had sink in bathroom unblocked yesterday by paul obrian who works at invictus,I know it only sounds like a quick fix job but not in my case had to have most of the sink removed to sort the problem. From start to finish the service I received was second to none. Very polite and respectful I would highly recommend not only Paul but the company overall. Thanks guys.

August 12, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Glad we could help you out, Joanne, and thank you so much for taking the time to write a kind review :) You know where we are!

Rated 5 out of 5 stars

Boiler conversion…

We had a combi boiler installed on Monday. On one of the hottest days. Keith Rob & Dylan arrived just after 8. They were so professional, clean and tidy and so hard working they never stopped and were able to complete our installation within 1 day instead of the allotted 2 days. We really appreciated their hard work and they also kept us up to date. We will definitely recommend this company to family & friends. We are just awaiting our extended warranty.

July 22, 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Good to hear, and thanks for taking the time to feedback! You know where we are :)

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