Started work on the house last November still not finished. Broke my window and bath panel agreed to pay for damages. Now unable to get any answer from them not sure if company gone bust
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the start to finish as of fitting my new boiler and radiator Paul and James were excellent at keeping me informed every step of the way Dillon who actually fitted the job I Ican not praise th... See more
We had a combi boiler installed on Monday. On one of the hottest days. Keith Rob & Dylan arrived just after 8. They were so professional, clean and tidy and so hard working they never stopped and were... See more
Company replied
Had a boiler fitted by invictus in may,on Sunday the heating went haywire but managed to keep working so on Monday,same again,so I rang & explained the problem & this morning a lovely man came & withi... See more
Company details
- Heating Contractor
- Boiler Supplier
- Gas Installation Service
- Solar Energy Company
- Solar Energy Equipment Supplier
Written by the company
Invictus Energy Group are energy efficiency experts dedicated to helping households across the North West reduce energy bills and improve home comfort. We specialise in: • New Boiler Installations (with flexible finance options) • Boiler Servicing • Solar PV & Solar Battery Systems • Air Source Heat Pumps • Internal Wall & Loft Insulation • ECO4 and BUS Grant Funding Access As Gas Safe registered, TrustMark approved, and SafeContractor certified professionals, we invest in our people so they can invest their time, knowledge, and expertise into making your home warmer, greener, and more efficient.
Contact info
Unit 5, Millbrook Business Park, WA11 8LZ, Saint Helens, United Kingdom
- 0800 689 1723
- info@invictusenergygroup.co.uk
- invictusenergygroup.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great lads
Had insulation work done on multiple rooms in my house, cannot fault the work or the lads doing it, special thanks goes to Ryan T and Joe who went above and beyond making sure I was happy with the work being done, both lads where happy and polite. Nothing was too much for them, thanks guys.
Brilliant and Professional
Keith and Young Dylan were brilliant at installing our new boiler, and their after care was also superb. Would highly recommend
Had Ryan T and Joe come today to fit…
Had Ryan T and Joe come today to fit window sills and they look amazing very greatful and very happy.
We had a new boiler fitted by Invictus…
We had a new boiler fitted by Invictus Energy a couple of weeks ago and we must compliment them on their efficiency and service. From James in the office, Martin who undertook the survey and the lads who carried out the work Keith, Dylan, Paul and Sean the staff have been excellent. The work was finished quickly and tidily with good humour and respect for our property. All up and working in little more than a day, brilliant. We cannot rate them highly enough.
Had Ryan t and Joe today 2 great men…
Had Ryan t and Joe today 2 great men worked hard and helped with everything and more very happy with them both and the plasterer, they get the 5 stars. as for the rest, not happy with the office, information, organisation and communication is lacking on all parts and seriously needs improvements as I have been housebound for months with no idea of when someone will be arriving or not.
Had my underfloor finished today on the…
Had my underfloor finished today on the grant and very happy with Ryan T and Joe how did the insulation and shawn the electrician and Paul the gas man all where professional and polite.
New boiler
Had a new boiler fitted by two very professional tradesmen Keith and Dylan. Nothing was too much trouble and the job was carried out with efficiency. Love our new boiler would recommend

Reply from Invictus Energy Group
Amazing service
Amazing service
Great guys Joe and Yen tidied up afterwards would highly recommend

Reply from Invictus Energy Group
Fantastic team!
The team were fantastic and couldn’t do enough for us. They were really quick and efficient which was perfect for us. I would definitely recommend them!

Reply from Invictus Energy Group
Happy customer
Had my house finished today by a great set of gentlemen, Ryan T, Ryan B and Owen they where very polite and very professional and was a pleasure to have in my home, would definitely recommend.

Reply from Invictus Energy Group
LOFT
Just had my loft done today by Ryan T, Ryan B, Owen and they where a great bunch of lads, cleaned up after themselves very polite and very professional. Would definitely recommend.

Reply from Invictus Energy Group
Boiler
Very professional clean n tidy would recommend them to anyone needing a boiler

Reply from Invictus Energy Group
Excellent fitting of my boiler
Excellent fitting of my boiler. Very knowledgable. Cleaned up after themselves. Couldn’t fault them.
Initial mix up with the survey appointment but their team went the extra mile making up for that

Reply from Invictus Energy Group
After supplying and fitting a new…
After supplying and fitting a new radiator downstairs (great job on its own ) I proceeded to fix down the floorboards upstairs, hitting one pipe with a screw 🙈called Paul and told me how to drain the system, disaster averted, but carpets being fitted 8am the next morning, Paul assured me he would be at the house the very next morning before the carpet fitter arrived to fix it.True to his word he was there bright and early and fixed intime for the carpet layer, can’t thank him enough, if you could give 10 stars for service I’d give them. Thanks Paul

Reply from Invictus Energy Group
Had Invictus energy replace my boiler…
Had Invictus energy replace my boiler done in less than 6 hours Keith and Dylan were excellent clean and tidy job.

Reply from Invictus Energy Group
Kath and Ken
GLOW-WORM Gas boiler fitted 31st August by Paul and Dave from Invictus Energy. Superb job everything left clean and tidy when job finished. Paul and Dave very polite and friendly and full instructions were given as to how I operate the gas boiler etc.

Reply from Invictus Energy Group
Excellent service
Excellent service, enquired about a new boiler and was fitted the next day. Keith and Dylan were very friendly and professional. Job was done within 6 hours, explained how to use the new boiler well and cleaned up properly after the job was finished. Would highly recommend Invictus energy group 10/10

Reply from Invictus Energy Group
Outstanding work epochs a delight to do business with
Needed a new boiler fitting my neighbour recommend invictus energy group. All I can say they were fantastic polite courteous came on the day and time they said they would be here. The Keith and Dylan were outstanding they were clean couldn't explained enough howthe job was going . kept me well informed, other trade should strive to be like Invictus and the work colleagues. if anybody needs any work doing regarding central heating or boilers I would not hesitate to recommend them the company should be proud of the people they are employee in well done lads thank you so much

Reply from Invictus Energy Group
Had sink in bathroom unblocked…
Had sink in bathroom unblocked yesterday by paul obrian who works at invictus,I know it only sounds like a quick fix job but not in my case had to have most of the sink removed to sort the problem. From start to finish the service I received was second to none. Very polite and respectful I would highly recommend not only Paul but the company overall. Thanks guys.

Reply from Invictus Energy Group
Boiler conversion…
We had a combi boiler installed on Monday. On one of the hottest days. Keith Rob & Dylan arrived just after 8. They were so professional, clean and tidy and so hard working they never stopped and were able to complete our installation within 1 day instead of the allotted 2 days. We really appreciated their hard work and they also kept us up to date. We will definitely recommend this company to family & friends. We are just awaiting our extended warranty.

Reply from Invictus Energy Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







