Do not spend any money with invideo.io.
Do not spend any money with invideo.io.
I will give you plenty of accurate details about this awful company.
I will also tell you where else you can go so your time and money do not fall victim to this aggregator. I will give you specific tips on how to get your video creations and where to go OTHER than this company where you will deal with companies who made their model, not aggregators like this company who take your money with NO accountability for their defective effort. I demanded on more than one occasion that they refund me but they already had my money and refused to take responsibility for what added to my wasting time and money. I was so incensed with these people I considered hauling them in court on this but decided to tell the story here so people make an informed decision.
First I have formal IBM training about AI. I have created AI trainings for the education market in 78 languages. I write exceptionally good and well curated prompts.
Some time around April 2026, I prepared a very well written prompt for a needed marketing video. This was not a slop prompt. Research and writing it took hours.
I then put this on invideo.io and it was a disaster. I proceeded to then coach this worthless text to video platform ( an aggregator sends your text to video to a model, you may not know which one) and it got much worse. It misinterpreted my guidance completely and did unsolicited changes and the whole project crumbled. Basically this model could NOT handle a well formed text prompt.
Insisting on a refund, this is not paraphrased, I am dropping what I got back: "
As soon as a subscription begins, we purchase those resources on your behalf so you can start creating videos right away. Because these costs are incurred upfront, we’re unable to process a refund under our policy."
Translation: "we got paid by you and your money is gone because we spent it" I was offered credits. What would I do with credits with a firm who has no respect for customers and no accountability to them? I want no credits. I am closing this account.
Now for the good stuff: do NOT go to invideo.io its not going to work. Here is what works.
No matter who you pick, a good model cannot do well with a poorly constructed prompt.
Kling is not an aggregator. Try them. Heygen is not an aggregator and I get really good results there. You may have to use an avatar but the model really understand well prompts. After wasting my time with invideo.io, I went back to heygen and I had a functional video with a few small corrections within an hour. Bottom line do NOT go to aggregators like invideo.io. You are wasting your precious time and capital with people who like invideo.io who wind up exploiting you out of your hard earned money.
I am NOT done with telling you about Invideo.io. I have reason to believe the following story is about a deliberate strategy to take even more of your money. I went to cancel my subscription. All it really needs is your signaling you are cancelling. But invideo.io has a little trick up its sleeve to take your cash. So after you signal cancelling a subscription, the model harasses you with non stop questions one after another. It went on and on and on. These people are sick. So the outcome is that once you pull away from the time wasting questions…you never get to a final screen where you have to restate your cancel. So days after their abusing me financially with a service that does not work, they REBILLED me!!!!!!!! They have this built in, its not an accident it is by design. They can argue that you never really cancelled because they used this little sick trick. DO NOT GO TO INVIDEO.IO.
Try Kling, heygen or other companies who do not resell as aggregators but have their own text to video engine. Invideo is an unethical provider.