My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Invigor Medical
Enzo was simply amazing
Enzo was simply amazing. Super efficient and fast to respond to all my questions, knew exactly what he was talking about, no second guessing. Super satisfied.

Reply from Invigor Medical
Enzo was very helpful and informative
Enzo was very helpful and informative

Reply from Invigor Medical
Enzo from customer service was really helpful!
Enzo from customer service was really helpful in helping me with all my questions Thank you Enzo! Great job keep up the good work.

Reply from Invigor Medical
The service was great
The service was great. Very quick and efficient. Delivery was quick too. And Enzo was a huge help! Thanks!

Reply from Invigor Medical
Enzo was a great help
Enzo was a great help. Quick and useful responses.

Reply from Invigor Medical
Very helpful
Very helpful, walked me through the confusing steps to reset password. Thanks again

Reply from Invigor Medical
Disappointed after Having been a customer for years and…
Having been a customer for years and repeat purchaser, I was shocked about how dismissive the company was when they did NOT deliver the order I paid for. I ordered 2 products and paid for them separately. One product arrived in about 2 weeks. The other was shown as processing for nearly a month. After the 2nd month they claimed it was delivered with the first package. It was NOT. I went back and for with them explaining that I did not recieve the product and just wanted them to send the replacement. Instead I was told that they would not send a replacement or refund my money. Moreover, that I could file a police report. I have since disputed the charge with my bank and will be getting the refund that way. Also they have now lost a long time repeat customer. Maybe you should consider better service when your company did not fulfill its obligations. You refuse to make your mistake right and keep an approx $300 order but will lose that via the CC company and I will never work with this company again. And that was approx $2000 per year of orders. I guess it was worth it!

Reply from Invigor Medical
Excellent customer service
Excellent customer service.
I was fortunate enough to have Angelo assist me with questions I had regarding an order. Not only was he timely, he made sure I had all the information I needed to where every matter was covered and all my questions were answered. I appreciate his efforts in helping me. Need more like him. Great asset to your team.

Reply from Invigor Medical
Will not order again
I ordered 12 week supply in June at a reduced rate through Groupon. It finally arrived at the very end of August. In June I received a package with alcohol wipes and syringes only. Filed an incident claim and it took months to finally receive. I will be reordering locally from now on.

Reply from Invigor Medical

Reply from Invigor Medical
Enzo was very helpful with answering…
Enzo was very helpful with answering all of my inquiries

Reply from Invigor Medical
Always great service from Invigor
Always great service from Invigor. Enzo was great to work with and answered all my questions promptly. Highly recommend this company and Enzo!!

Reply from Invigor Medical
I bought a Groupon to help with starter…
I bought a Groupon to help with starter costs, but when attempting to place Invigor order, the amount did not change plus there were added drug costs that were supposed to be included in the price. Was able to cancel the Groupon, thankfully, without proceeding with Invigor. Very confusing. Can see where someone could be mislead by it.
I would add that Groupon took care of me immediately, and confirmed it with me by email. Very helpful.
Will continue to use Groupon!!!

Reply from Invigor Medical
Enzo
Enzo assisted me and was very helpful and answered all of my questions in a timely manner. :-)

Reply from Invigor Medical
Enzo was a great help
Enzo was a great help. He was very professional and very helpful

Reply from Invigor Medical
I needed help
I needed help trying to update my phone number and then log into my account. I contacted online support and was promptly replied to by Enzo.
Enzo was amazing as customer support. Went above and beyond to help me out very quickly. And was so nice in the process. Enzo is a very nice person and I if I need future assistance hopefully I will get Enzo again.

Reply from Invigor Medical
The customer service given to me by Enzo
The customer service given to me by Enzo was amazing. I had some issues with an order. He was able to resolve everything in a precise, professional manner. He kept me informed every step along the way and followed up with each and every question I had. All I can say is if you have any kind of issue, ASK FOR ENZO!

Reply from Invigor Medical
To many bots but CS is on point TY ENZO
I don’t like how many bots I had to go through before reaching an agent .. however the agent was very helpful and quick in getting my account back to where it should be and resolved all my issues
Thank you ENZO

Reply from Invigor Medical
Enzo quickly confirmed account questions
I began my journey with Invigor last week and so far things have been great. Enzo helped me in a chat to see why my account wasn’t reflecting some updates. Quickly answered me and assured me things were going in the right direction.

Reply from Invigor Medical
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







