invisiblebraces4u Reviews 

769
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 713 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and knowledge, feeling comfortable and supported. Many highlight the clear, detailed explanations provided, ensuring understanding of the process and confidence in treatment options. The service and booking process are frequently described as smooth, quick, and easy, often accommodating busy schedules. However, some customers noted dissatisfaction with communication and customer service, experiencing difficulties reaching staff or receiving timely responses. These reviewers also mentioned a lack of consistent aftercare and issues with clarity regarding the full treatment process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, kindness, and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as professional, clear, and... See more

User experience

People report positive experiences with user experience, describing it as quick, straightforward, and polite,... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting that representatives are... See more

Booking process

Reviewers highlight positive aspects of the booking process, finding it easy, simple, and smooth from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything is so professional, clear and kind. I feel like I’m in safe hands; Harley Woolf answered all my questions and I look forward to coming into the clinic and proceeding with treatment. Unlike... See more

Rated 5 out of 5 stars

The consultation was great because it cut to the key points and questions - perfect for fitting in on a working day. Was great for Harley taking the time and making sure the pricing plan and inclusion... See more

Rated 5 out of 5 stars

I went for my first Invisalign appointment and had an amazing experience at ib4u Dalston. Everything was explained to me so clearly by Mahfuz who really took the time to make sure I was confident and... See more

Rated 5 out of 5 stars

Went into my consultation at IB4U Bow feeling anxious and skeptical but walked out of there absolutely gleaming with excitement!! The service was so smooth and professional. Every member of staff w... See more


Company details

  1. Cosmetic Dentist

Written by the company

At invisiblebraces4u, we guarantee the best, most affordable Invisalign prices in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

769 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(769)

732 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a virtual consultation with…

Had a virtual consultation with Atlanta, we thoroughly discussed the treatment plans, and the process I’d be going through, she was super informative and friendly, and has me very excited to start my treatment!

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Virtual consultation

Had a really good call with Atlanta who talked me through all options available, answered all the questions I had for her in confidence and has booked me in for an in person consultation with great ease! Really good experience from the very beginning

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I had such a great experience with this…

I had such a great experience with this Invisalign company from start to finish. The whole team was welcoming, professional and made me feel comfortable throughout the appointment. Atlanta was especially amazing she was friendly, knowledgeable and took the time to explain everything clearly. She made me feel at ease and answered all of my questions with patience and care. The service felt very personal and professional, and I left feeling confident and excited to start my Invisalign journey. I would definitely recommend this company to anyone considering treatment.

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed with the customer…

I’m very disappointed with the customer service at Invisiblebraces4U Islington.

Before payment, the communication was much more proactive, but once I had paid for the braces, it became very difficult to get timely responses. I was asked to order additional braces, which I have now been waiting around four weeks for, and there still seems to be no clear update on where they are or when I will receive them.

Communication via WhatsApp has been particularly poor, with messages often going unanswered for days. When I asked how to raise a complaint, I was simply given an email address rather than any meaningful support or attempt to resolve the issue.

They are not the cheapest provider, and even if they were, the level of aftercare and customer service would still be disappointing. They appear to be very good at promoting themselves on social media, but my experience of their customer care has been well below par.

Based on my experience, I would recommend researching other Invisalign or clear aligner providers before choosing Invisiblebraces4U Islington.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Good experience so far. Team are really responsive and moved my appointment last minute. Had a great chat with Harley as well where he answered all my questions and made me feel super comfortable!

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had my initial consultation with Atlanta.

I had my initial consultation with Atlanta today at Invisiblebraces4u. I was very anxious not knowing what to expect. I was put at ease instantly! The detailed explanation and great communication was beyond satisfactory. Atlanta provided me with everything I needed to know. I look forward to now going ahead with my treatment. Thank you Atlanta.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Free consultation today

I had a free consultation today with treatment coordinator Josh Gowers, this was very clear and all my questions answered around prices, extra costs (retainers only), expectations etc. I have now booked my next consultation with the dentist and I am excited to attend this appointment to see what package is most appropriate for me. I was also informed that this consultation is fully refundable which was positive to hear.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Soumaya Top Dentist in the UK

I’m super excited to attend my appointment to be able to see a before and after pictures of what having invisighn can do is a really good tool to have, I wouldn’t want to spend money and time but have the outcome be not what I want…… Also Dr Soumaya is a lovely person, speaking with her, has made me more confident and determined to get invisilighn……can’t wait to see the end result 😊

May 5, 2026
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Very professional & friendly service

Very professional & friendly service . I have hunted around and the best price , quality & service I had was here . Gizem was very detailed and helpful with any questions that arise and potential future questions that mat arise further on .

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience during my…

I had a great experience during my Invisalign consultation. Atlanta explained the entire process clearly and made everything easy to understand. She was also super helpful in finding an appointment time that worked perfectly with my schedule. Throughout the consultation, she made sure to check in and ask if I had any questions, which I really appreciated. Overall, a very smooth and positive experience

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great free consultation

Josh gave me an amazing consultation, went through different types of treatments and got me booked in at the nearest clinic available. I had no questions unanswered and feel confident enough to proceed with the next step to start my treatment!

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

I had a great experience from start to finish. Josh, my Treatment Co-ordinator, was so helpful, knowledgeable, and made me feel completely at ease throughout the consultation. Everything was explained clearly and I felt really confident moving forward with my Invisalign journey. Can’t wait!

May 2, 2026
Unprompted review

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