InvoiceBerry Reviews 29

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I will change this review based on the customer support I receive. Created a free trial account this evening for invoicing my small non-profit. Sent five invoices and thought "let's try the bulk fea... See more

Rated 5 out of 5 stars

I need to send only a few invoices every months. However, I finally decided to not use Word templates anymore and started looking around for an invoicing software. I send them an email with some quest... See more

Rated 1 out of 5 stars

ive been using free service for a while now and its geared up to try and sell the upgrade. it only allows you to have three clients for the free version so if you want to send a new clie... See more

Rated 5 out of 5 stars

I've started using InvoiceBerry last December and so far it has been a great experience. I run a small design firm based in London and we need to send about 10-15 invoices per month. Before signing up... See more

Company details

  1. Software Company

Written by the company

InvoiceBerry offers a simple online invoicing and expense tracking software for small businesses and freelancers. Try InvoiceBerry for free with no obligations and start sending professional-looking invoices to your customers today.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

29 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great invoicing app for my webdesign company

I've started using InvoiceBerry last December and so far it has been a great experience. I run a small design firm based in London and we need to send about 10-15 invoices per month. Before signing up for InvoiceBerry we used Word templates to send invoices to our clients. This got very confusing and time-intensive after sending more than a couple of invoices per month. InvoiceBerry is the perfect solution for us and won't break the bank. I highly recommend them to any small business owner!

March 31, 2016
Unprompted review
Rated 1 out of 5 stars

Dont waste your time, not free for good. it will suddenly stop working

ive been using free service for a while now and its geared up to try and sell the upgrade. it only allows you to have three clients for the free version so if you want to send a new client an invoice you must delete a previous client to do so. i tried doing this today and even though i only have two clients it keeps coming up with an upgrade prompt. not happy with the very pushy way the upgrade is being forced on me and the fact my allowance has not been honoured.
waiting for customer services to get back

UPDATE
this is the reply i got back from them.

Thank you for your recent contact form message. Our free InvoiceBerry accounts are limited to 3 active and 13 total (active and archived) clients. You currently have 13 total clients and therefore can't add any further clients to your free account.
We had to implement this limitation as we offer InvoiceBerry for free to very small businesses and freelancers while we are burdened with the costs of running the service. We hope that our invoicing solution is useful enough for your business for you to consider upgrading to our Solo plan.
Have a nice evening,
Uwe

i replied by telling them that i wasnt using the service for free as i was actually advertising for them on every invoice i sent (which is what happens for the free service)
not free for good. it will suddenly stop working unles you pay the ransom. none of this was mentioned in the q&a section or anywhere else i could find

Further update is invoiceberry have now contacted trustpilot and told them i have no account with them and my review is fake. This is really upsetting that a company would go so low just because i wrote an honest critical review. i have shown trust pilot my invoices that i have sent using invoiceberry and shown them emails from invoiceberry proving my point. i hope trustpilot have not been influenced and everyone can still read my experiences

March 9, 2016
Rated 5 out of 5 stars

Awesome invoice/accounting tool and totally free to use if you only have a few clients.

I personally use this tool for a small website I run to bill a few customers who purchased SEO work from me, and it's exactly what I was looking for. The invoices are custom, and include both your business name and logo. The layout is simple and easy to read, which comes across as very professional.

I will definitely be purchasing this tool as I grow, in my opinion a few bucks a month is a small price to pay for a tool which makes invoicing so easy! (Especially since the downloadable software is hugely expensive.)

I rate this one 5 Stars

September 10, 2014
Unprompted review
Rated 5 out of 5 stars

Very good software!

My boyfriend and me just started a new company and after we sold the first products we searched for a way to send invoices. Invoiceberry offers a very good and fast web-based software to send invoices for our business. We also received an email after a few days from one of their customer service employees asking if we need any help!

May 31, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I need to send only a few invoices every months. However, I finally decided to not use Word templates anymore and started looking around for an invoicing software. I send them an email with some questions and their customer service replied within 30 minutes. One week after signing up a customer service employee also contacted me and asked if I need any help or if I want any new features. Excellent service!

May 10, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect customer service!

I just signed up with Invoiceberry last week and had a question regarding their invoicing software. They replied on a SUNDAY within a few hours! TOP customer service!

May 8, 2012
Unprompted review
Rated 5 out of 5 stars

Fast Implementation

I just signed up the small business I manage with invoiceberry. We had them at the last company I worked for and I like how quick they were able to get a custom system set up for us after I described what I was looking for and what kind of business it was.

This has made it so much easier to keep track of the expenses and revenue and since I'm book-keeper, manager, coordinator, and a little of everything else, this has been a tremendous time-saver.

February 1, 2012
Unprompted review
Rated 5 out of 5 stars

Very fast customer service

I signed up with this invoicing service a few months ago and was positively surprised as it is very easy and fast to send invoices.

Last week I had a problem with my revenue report which I wanted to export to an Excel file and it didn't work. I emailed them and within half an hour the problem was fixed. Top customer service!

January 27, 2012
Unprompted review

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