From walking in the door of the store in west George st Glasgow I felt welcomed and put at my ease. I am very indecisive when picking frames but was encouraged to browse with support and advice clos... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Attended Cambridge store. Staff - very helpful. One particular member of staff - Eunice very helpful indeed. Excellent choice in frames. Bought pair of distance and reading glasses. Would like fr... See more
Company replied
First visit to Glasgow store was a warm amd welcoming experience. Beautiful store well layed out and so easy to find beautiful frames from their extensive range . Within minutes I was guided by staf... See more
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Very pleased with the whole experience of buying prescriptions sunglasses from IOLLA. The assistant in the Bruntsfield store in Edinburgh gave great advice and took her time over the fitting for the v... See more
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Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
Glasgow, United Kingdom
- 0141 334 9044
- help@iolla.com
- iolla.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lovely staff member so helpful and…
Lovely staff member so helpful and really helped me by taking time to choose my frames.. excellent experience
August 7, 2026
Lovely welcome when I entered the store…
Lovely welcome when I entered the store was left to look around then approached again when I needed help
Lots of frames to choose from staff spent quality time helping me choose
I am already thinking of another pair the price and quality are excellent
August 7, 2026
Friendly and helpful staff , good quality specs and value for money.
Friendly and helpful staff in the Glasgow shop. Good quality glasses at great prices. The staff organised the postage of my glasses to my home address in Germany.
August 5, 2026
Reply from IOLLA
Hey Wendy, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Reply from IOLLA
Wow, this is so fantastic to hear Connor! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Attention to detail
Attention to detail, in house customisation and overall feeling of care and professionalism.
August 6, 2026
Reply from IOLLA
Hey Graeme, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Gorgeous
Gorgeous, well made glasses. Arrived earlier than expected which was a massive bonus! Thank you 😊
August 6, 2026
Reply from IOLLA
Hey Erin, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Another great experience in iolla
Another great experience in iolla, fantastic selection of glasses, knowledgable and helpful staff and great value for money. Keep up the good work team iolla!
August 6, 2026
Reply from IOLLA
Hey Elizabeth, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great choices
Great choices, quick process, staff knowledgeable and friendly. Would buy more from iolla
August 6, 2026
Reply from IOLLA
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
It was quick and the staff were…
It was quick and the staff were friendly and did a great job
August 6, 2026
Reply from IOLLA
Wow, this is so fantastic to hear Sam! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Very simple process to order glasses at…
Very simple process to order glasses at fair price
August 6, 2026
Reply from IOLLA
Hey Terry, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Helpful staff, great frames
The staff was super helpful. Great variety of frames for a reasonable price - fantastic that it’s all included in one cost. Quick to get the final product as well!
July 24, 2026
Reply from IOLLA
Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Reply from IOLLA
Hey Camille, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Manchester Store
The staff in the Manchester store were so friendly and helpful giving very good advise on the type of glasses we should purchase. My husband and I both purchased varifocal lenses and folding clip on sun glasses.
We chose to have them delivered to our home address and they arrived within 10 working days and we are very happy with them. I highly recommend Iolla for service, quality and price we will definitely purchase more glasses from them.
July 24, 2026
Unprompted review
Reply from IOLLA
Hey Janine, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
A very easy and pleasant way to buy glasses
I just bought my 3rd pair of glasses from Iolla.
The shops are delightful , the staff are very helpful and the designs are great.
Even better that there’s now a branch near me where I collected my glasses.
August 5, 2026
Reply from IOLLA
Wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Reply from IOLLA
Hey Jamie, thanks for leaving us this 5 star review! We hope to see you again soon.
Staff on the phone couldn’t have been…
Staff on the phone couldn’t have been more helpful. Was able to replace my lost glasses without visiting a shop.
August 4, 2026
Reply from IOLLA
Thank you so much for your lovely review Aileen! it was a pleasure to chat with you and help you out
Really good experience
Really good experience, first time in 30 years of needing glasses, good selection and helpful staff. Have recommended my partner get hers from Iolla as well.
August 4, 2026
Reply from IOLLA
We’re delighted to hear you had a great IOLLA experience Karl! Thanks for taking the time to write us this lovely review. We hope to see you again soon
Professional friendly staff.
Professional friendly staff.
Excellent products.
Great all round experience at great prices.
Will use again
July 29, 2026
Reply from IOLLA
We’re blown away by your kind words! We’d love to see you back in our showroom any time.
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