Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... See more
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Review summary
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Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... See more
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Always a pleasure to go in and see the guys at Monc - be it an arm adjustment or just a proper clean - the team always go above and beyond in terms of after sales date here. Bought some fab clip ins f... See more
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I visited their stand at the Home & Garden xmas fair at Olympia. Although there wasn't a huge choice, due to only being able to bring a certain amount, what they'did have was great. The optician was s... See more
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Company details
Written by the company
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Contact info
21 Chiltern Street, W1U 7PH, London, United Kingdom
- +442035321121
- info@monclondon.com
- www.monclondon.com
4.9
Excellent
363 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great advice and lovely products
April 11, 2026
Reply from MONC
Hi Rob,
Thank you for your kind words.
If there is anything we can help with in the future, please don't hesitate in contacting us.
All the best,
The MONC Team.
Super knowledgeable and helpful with a…
Super knowledgeable and helpful with a fabulous product range.
April 7, 2026
Reply from MONC
Hi Sarah,
Thanks for your great feedback, It's always a pleasure.
Kind regards,
The MONC Team.
Good selection of more classic eyewear
Good selection of more classic eyewear. The helpful sales assistant made selecting a pair of sunglasses very easy
March 22, 2026
Reply from MONC
Good day Ben,
Thank you for taking the time to leave us such a great review, we really do appreciate it.
If there is anything we can help with in the future, please don't hesitate in contacting us.
Kind regards,
The MONC Team.
A fabulous boutique!
A fabulous boutique!! I'm a big fan of their sunglasses and I also use them for my reading glasses. A very high quality product coupled with great customer service. Chris is always fantastic!! Thanks guys!!
March 6, 2026
Reply from MONC
Hi Paolo,
As always, it's a pleasure helping you with your glasses and the amazing selection of bespoke tints you choose from us.
Hopefully we will see you again soon.
All the best,
The MONC Team.
Reply from MONC
Hi Jack,
Glad to see you enjoyed your online shopping experience and we hope to be able to help you again in the future.
Kind regards,
The MONC Team.
Reply from MONC
Dear Sebastian,
It's always a pleasure and i hope you are loving our new clip on sunglasses lenses as much as myself.
Until next time,
The MONC Team.
Reply from MONC
Hi Cassidy,
Thank you for taking the time to leave us a review, we really do appreciate it and look forward to seeing you at some point in the future.
Kind regards
The MONC Team.
thanks for taking the time to adjust my…
thanks for taking the time to adjust my new purchase and also a pair i brought in from the outside. that was very generous...
February 24, 2026
Reply from MONC
Hi Tom,
You are more than welcome and please do pop in and see us in the future if you need your frames adjusted again.
Kind regards,
The MONC Team.
Chris was a first rate ambassador for…
Chris was a first rate ambassador for the brand
February 21, 2026
Reply from MONC
Hello Stephen,
Thank you so much for taking the time to leave such a kind review, we really do appreciate it.
I will be sure to pass on your kind words to Chris.
All the best,
The MONC Team.
Amazing service from Chris😍
February 14, 2026
Reply from MONC
Good day Willman,
It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.
Until then,
The MONC Team.
Great glasses delivered quickly
Great glasses delivered quickly. Includes really nice case, cleaner and screw tightener. Love all my Monc glasses and sunnies! Such great quality
February 14, 2026
Reply from MONC
Hello Finn,
Thank you for taking the time to leave us such a positive review.
I will be sure to pass on your kind words to the team.
Kind regards,
The MONC Team.
Efficient and friendly service
February 7, 2026
Reply from MONC
Hello Jane,
I just wanted to thank you for taking the time to leave us a review.
We really do appreciate it and we look forward in welcoming you into store again in the future.
Kind regards
The MONC Team.
Excellent glasses
Great looking and easy to navigate website with real photos and measurement info.
Glasses were delivered quickly and were exactly as described. Excellent quality.
January 20, 2026
Reply from MONC
Hi Ben,
Thanks for taking the time to leave us such a positive review.
As a small British independent, we really do take on all feeback and it's great to hear you loved your experience.
We are here if there is anything you need help with in the future.
Kind regards
The MONC Team.
Amazing Service
Amazing Service. The team at monc were super helpful, fast tracking my new lens so I received them ahead of a trip. When I collected they made sure that the new lenses felt good. I’ve had the same two pairs of Kallio glasses from them for 4 years - superb quality and timeless design. Couldn’t recommend more
January 26, 2026
Reply from MONC
Good day Jack,
Great to hear you enjoyed your MONC experience, we will always do our upmost to fulfil any requests we can with regards to timeframe etc and great to hear we managed to have your new MONC soecs ready in time for your travel.
As always, we are here if you have any queies in the future with regards to your frames or updated lenses.
All the best,
The MONC Team.
Reply from MONC
Hello Arijit,
Thank you for taking the time to leave us a 5* review, we really do appreciate it and we look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
My MONC glasses, ten years and counting!
I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie
January 21, 2026
Reply from MONC
Good day Richard,
Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.
We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.
I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.
Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.
Kindest regards,
The MONC Team.
Shopping experience in online shop
Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish
January 23, 2026
Reply from MONC
Good day Eugen,
Thank you for taking the time to leave us such a great review.
As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.
All the. best,
The MONC Team.
10/10
10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.
January 15, 2026
Reply from MONC
Dearest Anna,
Let me start by saying it's always a pleasure having you visit us in store, it's people like you that have helped us get to where we are today and we really do appreciate it.
Thank you for your continued support and we look forward to seeing you again very soon.
All the best,
The MONC Team.
Amazing service.
I have never been looked after so well helping me pick glasses.The service was amazing.
January 8, 2026
Reply from MONC
Hello Kathryn,
It's great to hear how much you loved your MONC experience.
Her at MONC we love what we do and i believe it shows in every aspect of the business from our manufacturing to our customer service.
We appreciate your feedback and we look forward to your next visit.
All the best,
The MONC Team.
Lovely glasses well made and fantastic…
Lovely glasses well made and fantastic colors.
Very good service too.
January 12, 2026
Reply from MONC
Hi Matthew,
Thank you for taking the time to leave us such a lovely review.
Here at MONC we try and do things differently and that includes our colour options.
Keep an eye out as our new limited spring summer 2026 colour ways will soon be launched in March.
In the meantime, if there is anything else we can help with, please don't hesitate in reaching out.
Kind regards,
The MONC Team.
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