While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics Store

Information provided by various external sources

iperphone.com è una realtà giovane e dinamica, studiata per fornire un esperienza di acquisto semplice e sicura. Il nostro catalogo è pensato perché l’utente possa trovare il suo device preferito ad un prezzo sempre conveniente, in maniera rapida senza stress. Possiamo vantarci di avere un sito ”Mobile Friendly” ovvero completamente adatto alla navigazione da smartphone o da tablet, coscienti del fatto che il mondo digitale stia cambiando, proponiamo un esperienza utente sempre adeguata alle aspettative dei nostri utenti.


Contact info

3.1

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Much slower than they say

Unreliable. Order made on December 6 (payment recorded by them December 9), delivery times indicated in the offer and in the order was 3-7 working days for handling plus 3-5 working days for delivery. On December 12 an email informed me that my order was in preparation. On December 23 -after phone call- another email was sent saying that the order had been handled to the mail service; the link to the tracking system showed that the product was not yet in the hands of the mail service. I informed of that Iperphone, by email, and they replied (January 2) that some delays might have been possible due to the holiday period; anyway, they would have contacted the mail service and let me know.
After that, they just disappeared, not responding to my phone calls or emails.
UPDATE:
Just after posting this review (coincidence?), on 13.01,2020, I received confirmation of a new handover to the mail service and a (correct) link to the tracking system. Now, 16.01, the product has eventually arrived: no extra packing (a simple thin plastic bag), but the product was luckily intact.
27 working days rather than 12 as communicated, and after too many reminders and unanswered calls.
All in all, I can raise the vote to 2 stars, however not more.

January 13, 2020
Unprompted review
Show reviews in all languages. (12 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look