Irish Pensions and Finance Reviews 473

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making complex financial topics easy to understand. Many people highlight the excellent customer service, noting that advisors are patient, attentive, and provide clear explanations without being pushy. The overall service is frequently described as efficient and reassuring, with consumers appreciating the personalized approach and quick turnaround times. However, some customers also noted a negative experience when trying to secure a mortgage, feeling that their preferences were disregarded and expressing concerns about the recommendations provided.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and expertise... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight that the process is clear, easy,... See more

Based on these reviews

Rated 5 out of 5 stars

I've had good experiences with IPF across a few different products. Shannon Moran helped me set up an AVC, and then later I went through IPF for my mortgage, with Ryan Flood helping me most recently.... See more

Rated 5 out of 5 stars

Nicole was very helpful and made everything very straight forward. She also reminded me to claim tax back on my income protection payments for last year, which I had forgotten to do! It was very rea... See more

Rated 5 out of 5 stars

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up co... See more

Rated 5 out of 5 stars

John Kennedy gave a presentation on retirement & AVCs in my workplace. Following on from this I dealt with Killian Dineen. He was extremely helpful with setting up my AVC. He answered all my questions... See more


Company details

  1. Financial Planner
  2. Finance Broker
  3. Financial Consultant
  4. Pension Office

Written by the company

Irish Pensions & Finance was established in 1993 and specialises in the provision of financial advice to Public Sector employees. Over the past 30 years, we have built up a wealth of experience in dealing with employees working in the Public Sector and currently administer over 137 AVC schemes with a combined membership of over 25,000 members. Current schemes include Civil Service, HSE, Voluntary Hospitals, AGSI and Local Authorities. We have a team of over 60 Financial Advisors who work with clients from initial consultation through ongoing servicing and monitoring. Our goal is to guide our clients towards making the right decisions regarding their own financial priorities and concerns. As part of our service, we provide online and in-person information sessions for Public Sector staff. These sessions give staff a breakdown of their superannuation entitlements and the options available to enhance these benefits. Staff are also offered the opportunity to meet a Financial Advisor on a one-to-one basis for an individual financial consultation, free of charge. We specialise in the provision of retirement/ financial planning advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have taken out an AVC with Louise…

I have taken out an AVC with Louise Dunne, she then contacted me to check how things were going, and I decided to invest again this time, with a Savings account, she listened very attentively to me and what my life is like and to determine my attitude to risk, she knew when and what I needed finances for in the future and helped me through everything, including filling in complicated forms. Louise regularly checks in with me now and we assess how the markets are doing and how the investments are doing. I will be in a position to invest again few years down the line, but I know in the interim Louise will be checking in with me at least twice a year to determine that all is going ok with investments and to put me at ease if the markets fluctuate and to settle me from making rash decisions, I hope she stays with this company of IPF or else I will be following her to the next company, as I now have full trust and have built good rapport with her and most of all TRUST her.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Patient and professional advisors

I have had the opportunity to engage with IPF for my pension planning and my experience has been highly satisfactory. The consultation process was clear and well-structured. My financial advisor Dean patiently explained the options available, including additional voluntary contributions (AVCs), and helped me understand the benefits and implications of different strategies for enhancing my retirement savings.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

IPF were very nice to deal with and were able to answer any question I asked. A wide range of topics was covered.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

IPF made commencing an AVC clear and easy and have been happy to assist with questions or altering the amount towards the fund. Have already recommended IPF to others.

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Professional and trustworthy advice

We recently dealt with Aaron Lockhart in Irish Pensions & Finance, and we couldn’t be more satisfied with the experience. Aaron was friendly, professional, knowledgeable, and ensured both my wife and I fully understand the mechanics of the AVC.

Aaron took time and care to clearly explain our pension. I informed Aaron that I needed to think about other possible investment options and he promptly provided me with options tailored to my needs.

I would highly recommend Aaron to anyone looking for trustworthy, expert financial advice delivered in a clear, friendly and professionalism manner.

Niall Branigan

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

I recently met with Nicole Tyrell and…

I recently met with Nicole Tyrell and found her to be clear, concise and patient. I found the preparatory work she had done was really helpful in enabling me to understand the information. I would definitely recommend her to others.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage Switch. Great Service

I received an excellent service from Ryan & Aimi whilst switching Mortgage. They made the whole process very simple and straight forward and got me the best deal possible tailored to my circumstances . Would highly recommend.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent advice

From the beginning Ryan Flood was very helpful in helping us navigate the process of applying for a mortgage and was able to give us excellent advice along the way. I could recommend IPF enough for the professionalism and genuine helpfulness from its staff.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Received a follow up phone call…

Received a follow up phone call promptly, following an initial training session. I was given a very clear analysis and summary of what I could expect for my pension and advice on AVCs that was simple and easy to set up. It de-mystified the pension process for me and gave great peace of mind.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, clear and helpful

When I met one-on-one with Yasmin, she made my pension clear to me for the first time ever! She clearly explained how the AVC works, and the benefits, without being pushy. I then had some follow up conversations with Catherine, who was also really helpful. I highly recommend the services of IPF.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Eoghain O'Haire was so helpful

Eoghain O'Haire was so helpful, friendly and explained everything so I could understand as much as my capacity is for taking in this knowledge. The spreadsheet and figures relating to my situation was changing. Great help for AVCs

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and trusted financial guidance

I recently had the pleasure of working with Irish Pensions & Finance, and I couldn’t be more satisfied with the experience. From the very first consultation, their team was professional, knowledgeable, and genuinely focused on understanding my financial goals.
In particular, Jack Stevens was exceptional to deal with. He took the time to clearly explain my pension and investment options in a way that was easy to understand, without any pressure or unnecessary jargon. I felt confident that the advice I received was tailored specifically to my circumstances, and he was always available to answer questions promptly and thoroughly.
What really stood out was the transparency and commitment to long-term financial planning. I was provided with clear guidance, practical recommendations, and a well-structured plan that gives me real peace of mind about my future.
I would highly recommend Irish Pensions & Finance — especially Jack — to anyone looking for trustworthy, expert financial advice delivered with professionalism and care.

January 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look