iPhone Surgery Limited Reviews 

1,079
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I tried several high street repairers to fix my broken screen on my iPad 4. Between them they managed to only remove the broken digitiser and damage the connectors!. They also wanted to charge me £100... See more

Rated 5 out of 5 stars

Good clear website with simple instructions. Reasonable pricing which includes return costs. Fast turn round with options for express service at extra cost. My phone came back working for the... See more

Rated 5 out of 5 stars

So far had an iPhone 4s, iPad mini and iPad 2 repaired all broken screens on three separate occasions, the fact I carried on using them is testament to them doing a quality repair, you can't tell it'... See more

Rated 4 out of 5 stars

Sent IPad 4 last week for a charging problem. I think you guys should change your site as it does seem to indicate a 48 hour turn around and a little communication about a status update would go a lo... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

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(1,079)

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Rated 1 out of 5 stars

Not happy

Where to start with this company, 1st of all, when I got in touch to book my phone in for a screen repair they couldn't be bothered to tell me that they had no screens in until the following week, I found this out after i emailed them to see where my phone was, they advertise a 24hr repair, they had my phone a total of 8 days, I will never be using them again & would advise anyone who does to be prepared to wait, I sent in total 5 emails asking about my phone and they only replied when they could be bothered.

June 17, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the 2nd time I have used iphone surgery and once again the service was excellent. The are competitively priced and keep you update through email of the whole process and timescale.

Thank you.

June 17, 2015
Unprompted review
Rated 1 out of 5 stars

Very bad!

Got my iPhone screen replaced and it smashed again after 1hour and 45!mins!

June 16, 2015
Unprompted review
iPhone Surgery Limited logo

Reply from iPhone Surgery Limited

On examination the screen had popped out due to a bent housing and cracked by a friend of the customer when trying to reseat the screen. We replaced the screen free of charge.

Rated 3 out of 5 stars

Water damage

We sent a water damaged iPhone 6 to be repaired. I paid for express repair which meant it would be fixed within 24hrs and returned. I thought this would mean that if there was any problems they would be in touch within the 24hrs however I had to contact them 48hrs later when I had still heard nothing. Once contacted the service was good as they advised of next steps however I feel the express service was a con for further payment. Won't use them in future if problems occur

June 14, 2015
Unprompted review
Rated 5 out of 5 stars

iPhone 5s water damage

Sent off my phone with some trepidation but as it would no longer turn on off a dunking in water it was doing me no good (I had dried it out in rice but no good). I found iPhone surgery online and thought £19.99 to fix it a bargain. I sent it off by registered mail, they emailed me to say they had received it and that it was going to the workshop in the next 48 hours. I then got an email the next day to say that they needed my passcode to finish testing. I emailed them the code and I received an email the next working day to say it was on the way back. It duly safely arrived and worked perfectly. The only thing that would have been good would have been an email to say it was fixed rather than that it ws just coming back.

But a great service and very very reasonable. Thanks

June 13, 2015
Unprompted review
Rated 3 out of 5 stars

Not a great delivery service

I paid for rapid repair and courier collect but still ended up without my phone for nearly a week - blaming the couriers is poor service no matter what I won't use them again on this basis othe companies offer true 24/48 repair and delivery it's more money but worth it

June 10, 2015
Unprompted review
Rated 5 out of 5 stars

I Phone 6 Diagnostic

I used I Phone Surgery to carry out a diagnosis of an I Phone 6 that was completely dead. They could
not fix the problem as it was a logic board fault that cannot be replaced, but the did what they said they would and that was to carry out a diagnosis to find the fault. The communication was excellent and delivery date and time spot on. Superb packaging of phone when returned.

June 9, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent - again!

This is the second device I have sent in for repairs, my cracked iPad 2 screen was repaired and returned without any hassle! The frame also had slight damage which was also repaired so I was most impressed! Thanks guys!

June 9, 2015
Unprompted review
Rated 5 out of 5 stars

Fab service

Really easy and simple - fast return and looks great. I'll definitely be recommending it to friends if they break their phones.

June 9, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing service very very efficient

We sent an iPad off to have a new screen which was very reasonably priced; then to be told the iPad needed a new LCD component which was going to cost another £50. I was then called by an I phone surgery technician that the component was no longer needed to our joy.
A very honest service and a very quick turn around from being sent off to coming back to us.
keep up the good work :)

June 8, 2015
Unprompted review
Rated 3 out of 5 stars

Iphone 6 water damage

I was absolutely gutted after dropping my new iphone 6 down the toilet. after seeing iphone surgery online it gave me some hope that it could be fixed however after waiting 6 days i was told it was beyond repair. I have no idea with phones so will be taking it to the apple store to see if anything can be done. So for anyone whos dropped their iphone 6 down the loo i wouldnt bother wasting your money sending it here as good as the service was.

June 8, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect Service

So impressed with this service. Very quick turnaround and screen replaced perfectly. Well packaged on return, and received back within a few days.
Would definitely use again.

June 7, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service from chaps who know how to.....

I let my iPod slither onto a stone floor. Not the brightest thing I've ever accomplished. Having tried, tried and multiple tried every fix on google, I found this little company only 4 miles away from my home. Hoorah!

I was lucky: £19.99 and all fixed. No fuss, no trouble, no probs. All very calm, cool and proficient.

Isn't it wonderful when you know how?

June 4, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service - my iPhone is now as good as new.

I used iPhone Surgery for a full refurbishment of my iPhone 5s to repair damage from a fall and a problem with charging. I was kept informed by email about receipt and dispatch of the phone, and it has been returned on time and looking as pristine as when it was first out of the box. I definitely recommend them.

June 4, 2015
Unprompted review

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