IPPO JAPAN WATCH Reviews 398

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and authenticity, often noting that items arrive in perfect condition, new, and as described. Many consumers appreciate the competitive pricing, finding that the company offers the best value compared to other retailers. The delivery service is frequently commended for its speed and efficiency, with many orders arriving sooner than expected, even for international shipments. However, some customers also noted issues with the ordering process, experiencing significant delays in shipping or receiving notifications that items were out of stock after placing an order. A few reviewers mentioned issues related to duties or tariffs, and some encountered difficulties with the delivery company, such as packages being left unattended or problems with customs clearance forms.

What people talk about most

Product

Consumers generally express satisfaction with the products received, often highlighting their new and... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent condition of... See more

Price

Customers had positive experiences with price, often finding competitive deals and great value for watches... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the flawless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Some months ago, I purchased the cream dial Seiko 5 Sports SBSA227 from IPPO JAPAN WATCH via Chrono24 and had a positive experience. Because of that, I decided to gift my brother the black version,... See more

Rated 5 out of 5 stars

I was a bit skeptical at first. Communication via WhatsApp tend to be bound with delayed anticipation. Overall their price was reasonable. Just expect to incur import fees and charges as soon as your... See more

Rated 5 out of 5 stars

I wanted the Casio G-Shock GW-9501KJ-8JR, which is a limited edition only available in Japan. Ippo japan Watch had the best price so I choose them. The package was shipped the following day after... See more

Rated 5 out of 5 stars

Was hesitant to order from Japan to US. Did some research for reassurance. Got an awesome Seiko, that's not sold in the US, at an amazing price, even after shipping and duties. Took about a week altog... See more


Company details

  1. Watch Store

Information provided by various external sources

We are a company that operate watch in Japan, mainly including the Casio, Citizen, Seiko, and a series of Japanese brand watch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

398 reviews

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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Not bad but not a great order experience

Ordered my watch in the (uk) evening of 3/10/25, i didn't receive any notification that my watch had been dispatched by the evening of 14/10 (7 full business days later), then only after i chased did i receive a notification that my order had been dispatched on the 15/10. The watch arrived to me on the morning of 20/10 (10 full working days later).

It wasn't a terrible experience but way below the average in terms of quality of communication, feedback and timelessness and seemingly it was my chasing for an order update that prompted it to be dispatched.

October 15, 2025
Rated 5 out of 5 stars

I was a bit skeptical at first

I was a bit skeptical at first. Communication via WhatsApp tend to be bound with delayed anticipation. Overall their price was reasonable. Just expect to incur import fees and charges as soon as your item arrives at your country try. Will definitely buy again from. This shop.

October 6, 2025
Rated 2 out of 5 stars

Order from another vendor

They promise 5-day, free shipping on their website. I had to pester them for weeks to get them to ship the item. I also had to pay $33 for the "free" shipping. Then I had to pay another $45 for the stupid tariff. Do yourself a favor and look someplace else for a watch.

October 10, 2025
Rated 5 out of 5 stars

Never doubted

Never doubted, indeed authentic Seiko watches, fast shipping, very well packaged 👍🏼👍🏼👍🏼👍🏼🙏🏻🙏🏻🙏🏻🙏🏻🇯🇵❤️

October 2, 2025
Rated 1 out of 5 stars

Dishonest sellers.

I ordered three watches that cost over $1,000. There was no mention of any tariff being implemented on the order after placing it. After shipping, I was stuck with a $260 tariff payment. I contacted IPPOJAPAN about the tariff and they said they could not do anything about it. I wanted to send the order back, but they said I would have to pay numerous fees for the return. Nothing on their website gave any information about the extra tariffs. I will never purchase from them again. Buyers beware.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Well done as ussual!

JDMmodels available for Japanese Watch brands, huge choice, payment well secured and shipment done in time with an excellent packaging. Great Job Ippo!

October 2, 2025

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