My refund was ignored. I requested a refund a few days after my purchase in early February, and it still hasn't arrived. The explanation in one of the reviews below that the refund takes 5 days is a l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unfortunately I can't evaluate the product, it doesn't work on my Macbook Pro M4 2026. The UI doesn't respond to the click, I've already contacted support, sent video images, and the support response... See more
Best VPN in the Market When it comes to VPN services available in the market today, iProVPN undoubtedly stands out as the absolute best. Its exceptional consistency is unmatched, as I rarely enco... See more
Company replied
It has been a great experience to use iProVPN. My data is protected from prying eyes by the platform's strong security safeguards and ease of use. The connection speeds are constantly fast, and I have... See more
Company replied
Company details
Written by the company
iProVPN provides you a fail-proof way to stay secure on the internet. The internet is an open platform that interferes with users’ freedom and creativity without permission. Every user is predominantly free to access, publish, and edit public content. The motive of iProVPN is to provide a Virtual Private Network (VPN) service to secure communication and data exchanges. This initiative was taken after monitoring numerous security issues on the internet including identity theft and data leaks. iProVPN came up with a VPN service consisting of efficient attributes that would help the user to stay anonymous, clear network blocks, and access geo-restricted content without any limitations. This VPN was created utilizing the latest user-friendly technologies. With iProVPN, you are only one click away from online freedom and private browsing. It can be hard to trust platforms that have users’ personal and business data. iProVPN assures you that your online activities and sensitive data will not be stored, leaked, and will stay confidential.
Contact info
TX, Houston - Northbelt Airport 363 N Sam Houston Pkwy E, Suite 1100 Houston, 77060, Houston, United States
- support@iprovpn.com
- iprovpn.com
2.4
Poor
69 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor refund process
There is no problem that needs to be solved, I just need a refund. Every time I send an email, I reply with those few sentences' Refund is not a problem... 'So help me with the refund, there is no problem that needs to be resolved! thank you!
August 9, 2024
Unprompted review
Reply from iProVPN
Hello Delli,
We apologize for the inconvenience you faced with iProVPN. Could you please email us at support@iprovpn.com with the email you used to purchase the VPN subscription? Every user's satisfaction is important to us, which is why we offer a 30-day money-back policy. Please provide the requested information, and we will prioritize resolving the issue for you and processing the refund.
Thank you.
I highly recommend iProVPN as it is…
I highly recommend iProVPN as it is easy to use without facing any challenges. The best part was that I wasn't restricted from watching my favorite movies.
May 14, 2024
Beat VPN for streaming
iProVPN has been my goto friend when it comes to streaming. I can seamlessly watch US Netflix while sitting at my home. The Customer support of iProVPN is the fastest and reliable, over the past 3 years they has assisted me in every way possible within no time.
June 1, 2024
My travel buddy.
I've been using iProVPN all throughout my trip to Baku and Dubai and the services have been great.
I feel protected while travelling and connecting to public wifi.
May 22, 2024
It's great experience using iProvpn
It's great experience using iProvpn, it's super fast and helps me improve working on my projects
April 1, 2024
Excellent proxy service and great…
Excellent proxy service and great customer support. The platform is very easy to use. Proxy response time is excellent, Clearly built on quality infrastructure. I am very Impressed with the real proxy performance from their team support.
April 3, 2024
Unprompted review
Fairly good VPN
Fairly good VPN. It is not perfect, but for a cheap VPN, it is not bad.
February 20, 2024
Unprompted review
It is totally useless.
It is totally useless it is very slow or don't connect to any website total scams!!!!!!!!!!
I have not received my refund 30 money back guarantee.
No reply to email on message on website.
With VPN on I can't get any website, It don't connect to India Mumbai VPN when I connected they had clue why is not working,
IPRO VPN India VPN IS DOWN THEY FIX IT I DON'T WHY?
Some VPN sites don't more then 2 mbps.
Why asking Trustpilot remove the review?
February 6, 2024
Unprompted review
Reply from iProVPN
Hello Pravin,
Apologies for the inconvenience you faced with iProVPN. As we notified you on 8 Feb 2024, our Indian server is working well, with the exception of certain protocols. However, it works perfectly with others. As promised, we uphold a 30-day money-back policy, and upon your request, we have initiated the refund process. You will receive your refund soon. In the meantime, if you still require any assistance or wish to test our services again, we are happy to offer you one-month premium VPN account access. For further assistance, you can connect with our 24/7 live chat or email us at support@iprovpn.com.
Iprovpn
Everything is good.
Fast server
Good apk
Various protocols
I am happy 😊
December 15, 2023
Unprompted review
This is a complete scam.
This is a complete scam.
I purchased the 1 week trial which costs 1$ using my credit card.
the servers are not working , so i wanted to cancel the account.
but there is no way to cancel using the account page.
so i talked to customer support, they told me that the account is terminated and it wont renew after 1 one week expires, but then i found that it should be cancelled on FastSpring account page. (the link was provided in the email).
so basically if i would have believed what the support said, then i would have paid 25$ next week.
December 29, 2023
Unprompted review
Reply from iProVPN
Hello Karim,
Apologies for the inconvenience you faced with iProVPN. Could you please email us at support@iprovpn.com with the email you used to purchase the VPN subscription? Every user's satisfaction is important to us, which is why we offer a 30-day money-back policy. Please provide the requested information, and we will prioritize resolving the issue for you.
Thank you.
Fraudulent VPN Purchase! scammers
I am utterly infuriated with the deceptive practices surrounding the VPN I purchased through Dealify, supposedly a lifetime subscription. Shockingly, it's nothing but a colossal scam! The promised high-speed service is nonexistent, rendering it impossible to even browse a website. It appears to me that this is nothing more than a despicable ploy to exploit unsuspecting individuals, enticing them with lifetime deals that provide absolutely zero service. This blatant disregard for honesty and fair business practices is disgraceful, and action must be taken immediately!
November 4, 2023
Unprompted review
Reply from iProVPN
Hello Jason,
Upon investigating your query, we have identified that you did not respond to the support email on Jan 17, 2024, regarding the issue. We previously reached out to assist you with resolving the problem and provided instructions for troubleshooting, but we have not received a response from you. Additionally, we followed up with another email on Jan 18, but unfortunately, we have still not heard back from you. Please connect with our 24/7 live chat or email us the details of the issue you are experiencing, and our team will prioritize resolving it as soon as possible.
Thank you.
iProvpn is definitely worth the money
Ive been using this vpn for just over a week now problem free on my fire tv 📺 I personally haven't had any issues connecting to servers some need a change of protoicol but all the country's ive tried work well
December 20, 2023
Unprompted review
I feel more secure while browsing and…
I feel more secure while browsing and streaming content. Its no-logs policy and encryption are truly reassuring. The service's commitment to privacy sets it apart in the VPN market..
November 23, 2023
Unprompted review
I like this VPN a lot
I like this VPN a lot, it's been consistent on all my devices. I have experienced speed and robust security.
November 27, 2023
Unprompted review
Awful company and service
I tried their VPN service but it didn’t work for me. Although they offer 30 day money back guarantee, I asked for cancellation and refund on the date of payment, but they just ignore my request.
November 1, 2023
Unprompted review
Reply from iProVPN
Hello Wong,
After reviewing your query, we discovered that you cancelled your subscription due to our lack of a Hong Kong server at that time. Since then, we have expanded our VPN service to include servers in many more countries, including Hong Kong.
Regarding the refund, it has been processed from our side. If you haven't received the refunded amount in accordance with our 30-day money-back policy, please don't hesitate to contact us at support@iprovpn.com.
Additionally, if you would like to give our service another try and specifically access our Hong Kong server, please share your email address with our support team. We'd be happy to offer you a one-month trial account.
Thank you for your understanding.
The app has potential inspiration that…
The app has potential inspiration that can used to monitor and expertise some relevant doings on the online platform. It is useful to making checklist and plotting.
July 22, 2023
Unprompted review
An ads not to much
Nothing wrong with this app it does the job with good amount of ads not to much I recommend it.
It also didn't reduce my internet speed noticeably so it's alright
July 20, 2023
Unprompted review
Reply from iProVPN
Hello Mansir,
Thanks for your positive feedback! We're glad you like our app.
We saw the 1-star rating and wondered if you could give us a better rating based on your good experience. It would help us and other users a lot.
If you have more feedback, you can email us at support@iprovpn.com.
Thanks again!
The VPN App is a very good one
The VPN App is a very good one. I have been using it for quite a long time, and it's been helpful. I strongly recommend this app to everyone.
July 24, 2022
Unprompted review
VPN is recommended for anyone that need…
VPN is recommended for anyone that need security for logging into any website. It is highly recommend for any user and their service is here very okay to use it won't give problem.
July 22, 2023
Unprompted review
Reply from iProVPN
Hello Abdulsamad,
We are glad to see your honest reviews for iProVPN. Upon checking your comment, we noticed you rated us 1 star, but based on the comment, it seems you are happy with our services. It would be great if you could take some time to update the comment. If you have any concerns, please email us at support@iprovpn.com.
Ipro VThe best VPNPN is the best VPN for fast…
Ipro VPN is the best VPN for fast connection am recommending it out of experience to any one who need a secure connection go for ipro VPN and thank me later
July 10, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.