While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and efficiency. Many consumers found the pricing to be reasonable and appreciated the quick response times. The overall process, from initial contact to receiving reports, is frequently described as seamless and stress-free. However, some customers also noted issues with the quality of the reports, mentioning that basic problems were sometimes missed or that the content felt superficial. A few other people also felt that communication was not always efficient and that some reports were delivered later than expected.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the detailed and comprehensive reports... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the professionalism, efficiency,... See more

Price

Customers had positive experiences with price, often finding services to be reasonably priced and... See more

Response time

People report positive experiences with response times. Many customers received detailed reports within a few... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the reports as thorough, detailed,... See more

Based on these reviews

Rated 5 out of 5 stars

IQS made the whole process very easy, so much so that I had forgotten that I had instructed them! One very helpful phone call, good advice, and easy payment. Then the next I hear is an email containin... See more

Company replied

Rated 5 out of 5 stars

I had a L3 survey with a drone survey done with IQS and they helped me save over £30,000. I conducted IQS to complete the survey on the house I am buying, they were professional over the phone and boo... See more

Company replied

Rated 5 out of 5 stars

I can't fault the experience with IQS - quick process from start to finish. The survey was booked in within a couple of days of payment and results sent within a week of completion. The survey its... See more

Company replied

Rated 5 out of 5 stars

2nd time we have used IQS in the last couple of months as they picked up several defects that we didn't see on our visits to the property. They also provided additional services for a small additional... See more

Company replied


Company details

  1. Quantity Surveyor
  2. Chartered Surveyor
  3. Surveyor

Written by the company

IQS is a Building Consultants and Chartered Surveyors, with over 25 years in the industry. IQS provides local knowledge with nationwide coverage.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative. Survey was arranged and completed in a quick time scale. Very thorough survey report. Would use again in the future and recommend to family and friends.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE A++

Hi,
I would just like to thank Michael Wilkinson for his in depth report he carried out on a property we was hoping to buy.
I was expecting a few things to show up on inspection but not as many as were found by the surveyor. His knowledge was so expert in his findings he has saved us from making a disastrous house purchase which would have totalled thousands of pounds to rectify the property.
The whole process from start to finish was easy and the communication between us and IQS was responded to in good time.
I would have liked a written report as well as the detailed email report just to make it easier for myself to cross reference any details but fully aware of the need to minimise our carbon footprint.
Thank you for your services and would not hesitate to instruct IQS for any surveying work in the future.

Neil H

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and a very detailed…

Excellent service and a very detailed Level 3 survey, would highly recommend to anyone.

April 2, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for your kind words. We’re really pleased to hear that you were happy with the Level 3 survey and the service you received. Your recommendation means a lot to us and we’re glad we could help.

Rated 5 out of 5 stars

Very professional and thorough

Very professional and thorough on their review of our new build property.
The report came through within a week and was very detailed and well laid out for our developer to be able to attend to the required snags.

March 17, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for your thoughtful feedback. We’re delighted to hear that you found the inspection professional and thorough and that the report was clear and helpful for addressing the snags with your developer. It’s great to know the turnaround time met your expectations as well.

Rated 5 out of 5 stars

Highly recommended! Worth every penny!

I asked IQS to carry out a Level 3 survey on a property we're purchasing in Cheshire, and the report they provided was exceptionally detailed, with clear recommendations and actions.

The survey was completed on the Monday and the report arrived by Thursday — a fantastic turnaround, and absolutely worth every penny!

My only regret is not having done this for our current home, which was our first purchase as complete novices. The £575 for a Level 3 survey is well worth it.

March 23, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for such a detailed and thoughtful review. We’re delighted to hear that you found the Level 3 survey exceptionally thorough, with clear and practical recommendations.

Rated 5 out of 5 stars

All as advertised

All as advertised and survey professionally carried out by Zak. Very happy with the detailed report I received back within a couple of days.
Excellent service

March 18, 2026
Unprompted review
IQS logo

Reply from IQS

We’re really pleased to hear that everything was as expected and that Zak carried out the survey to a high standard.

It’s fantastic to know you were happy with the detailed report and the quick turnaround. We truly appreciate your kind words about the service.

Rated 5 out of 5 stars

Excellent

Excellent. Exactly what we needed, done in an efficient and timely way. I would definitely recommend them.

March 19, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for your kind feedback. We’re really pleased to hear that the service was exactly what you needed and delivered efficiently and on time.

Your recommendation means a lot to us, thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Brilliant surveyors (Level 2)

Brilliant surveyors, quick to organise the survey then it took around a week for the survey to come back. Extremely comprehensive with lots of information on. Great work!

March 12, 2026
Unprompted review
IQS logo

Reply from IQS

We’re delighted to hear that you found the process quick to arrange and the survey both comprehensive and informative.

It’s great to know the turnaround time met your expectations and we really appreciate your kind words about our team’s work. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Impressed

Really impressed by the service provided by IQS: clear communication; quick scheduling of our survey directly with our estate agents; survey provided in the timeframe agreed without needing to chase, and a through and useful survey that has informed our purchase. I hope not to have to conduct a survey again for many years, but if and when I do I will definitely opt to use IQS again.

March 17, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for your wonderful feedback. We’re happy to hear that you were impressed with the service, from clear communication and quick scheduling through to delivering the survey on time without any need to chase.

Rated 5 out of 5 stars

Easy to arrange

Had a Level2 survey done. Very easy to arrange & they even spoke with estate agents to gain access to the property. Would use again if needed & recommend.

March 5, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for taking the time to leave a 5* review.

Rated 5 out of 5 stars

On time

On time, competitive price, plenty of detail. I would recommend

March 18, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for such a positive review.

Rated 4 out of 5 stars

Happy with IQS

We have instructed three house surveys in the past year due to house sales falling though and the report from IQS was certainly the best one we had in terms of quality and professionalism. Rated four stars as we had to chase the report as we didn’t receive it within 7 working days as stated however we were happy with the service and would recommend

March 23, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for taking the time to leave us a detailed review.

Rated 5 out of 5 stars

I recently had a Level 2 survey carried…

I recently had a Level 2 survey carried out on a property and was very impressed with the level of detail and professionalism throughout the report.

The survey was extremely thorough and highlighted all key areas clearly, including structural concerns, roof condition, and potential damp issues. It gave me a much better understanding of the property and helped me make an informed decision before proceeding.

I particularly appreciated how clearly everything was explained, making it easy to understand even without a technical background. The attention to detail and honest assessment were very reassuring.

Thank you for providing such a comprehensive and reliable service, I would definitely recommend you to anyone looking for a property survey. God bless

Tobi.

March 19, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for leaving us such a great review, we really appreciate it.

Rated 5 out of 5 stars

I had a level 3 survey with IQS

I had a level 3 survey with IQS. As a first time buyer I was a bit nervous about the process but it was so straightforward. They kept me up to date with when the survey was booked and when I was likely to receive the report. The report was very thorough, clearly explained and with some very useful recommendations.

March 9, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for sharing your experience. We’re really glad to hear that the Level 3 survey with IQS helped make the process feel straightforward, especially as a first-time buyer. Wishing you all the best with your new home.

Rated 5 out of 5 stars

I have now used IQS on 2 occasions and…

I have now used IQS on 2 occasions and have reccomended them to others.
Very reasonably priced, efficient and thorough. This will be my choice for any further surveys in the future.

February 26, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for choosing IQS again and for recommending us to others — it really means a lot. We’re delighted to hear you found our service reasonably priced, efficient and thorough. We truly appreciate your continued trust in us and look forward to assisting you with any surveys you may need in the future.

Rated 5 out of 5 stars

Honest, excellent communication and thorough

Big thanks to David for visiting today and completing the survey for the buyer of our home. David was very thorough, with excellent communication skills and respect for our property. Would highly recommend IQS for a home survey, very impressed!

March 9, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for your lovely feedback. We’re so pleased to hear that David made a great impression while carrying out the survey. His thorough approach, clear communication and respect for your home are exactly what we strive for. We really appreciate your recommendation and are glad you were so impressed with the service from IQS.

Rated 5 out of 5 stars

Super smooth survey

Great, quality report, clear communication, great timeline too

February 17, 2026
Unprompted review
IQS logo

Reply from IQS

Thank you for your feedback! We’re delighted to hear that you found the whole process smooth and that you were happy with the quality of the report, the communication and the turnaround time.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look